Benefits:

• Competitive salary and potential for ESOP

• Opportunities for professional development and career growth abound in our rapidly expanding company

• Rub elbows with some of the biggest venues in hospitality

Experience Requirements:

• Proven experience in a customer-facing role and demonstrating an ability to assist customers kick goals

Responsibilities:

• Onboarding and Activation: Be the catalyst for our customers' journey to success. From Zoom training sessions to hands-on in-app support, you'll be their trusted ally every step of the way.

• Retention and Expansion: Proactively manage customer renewals and identify opportunities for upselling or cross-selling additional services based on customer needs and usage patterns. Collaborate with sales and marketing teams to develop targeted strategies for expanding our footprint within existing accounts.

• Collecting Product Feedback and Driving Innovation: Be the voice of our customers within our walls. Gather invaluable feedback, champion their needs, and collaborate closely with our product development teams to drive continuous innovation.

• Ownership of Process Improvement: Be a force for change. Lead the charge in streamlining and enhancing our onboarding and activation processes, with the ultimate goal of creating a seamless, touch-free experience.

Experience Requirements:

• B2B sales experience preferable but not required

• At least 2 years of restaurant/hospitality operational experience (FOH, BOH, or management)

• Track record of consistently meeting or exceeding sales quotas

• Strong understanding of restaurant operations, including inventory, labor, and cost management

• Excellent presentation and communication skills

Responsibilities:

• Qualify and Nurture Leads

• Inbound Leads: Be the first point of contact for inbound leads, engaging with potential customers to understand their needs and ensure they meet our Ideal Customer Profile (ICP).

• Outbound Outreach: Proactively identify and reach out to potential prospects through strategic outbound efforts, initiating conversations to uncover opportunities and introduce them to our solutions.

• Leverage Your Hospitality Experience: Use your knowledge of the hospitality industry to connect authentically with prospects, empathizing with their challenges and building trust.

• Schedule Product Demonstrations: Identify high-potential leads and seamlessly hand them off to Account Executives, ensuring they are fully briefed for impactful demos.

Benefits:

• 📍A hybrid, flexible approach to work where you have access to a lovely office space in Oxford Circus with free lunches on a Wednesday and Friday

• 💸 A competitive salary + stock options

• 🏝 25 days of annual leave + public holidays (plus the option to take 5 days unpaid leave and carry 5 days over)

• 🏥 Private healthcare through AXA, including mental health support through the Stronger Minds service

• ❣️ Pension contribution - Synthesia contributes 3% and employees contribute 5% on qualifying earnings 🚲 Cycle to work scheme 🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 👉 You can participate in a generous recruitment referral scheme if you help us to hire 💻 The equipment you need to be successful in your role

Responsibilities:

• Recruiting, developing, and retaining a high-performing team, nurturing a consultative, solutions-driven approach.

• Empowering your customers to achieve their goals through increased usage, deeper engagement, adoption, value realization, and overall retention.

• Planning strategically for account segmentation, capacity planning, and operational efficiency.

• Defining and implementing key success metrics, providing actionable reporting on performance.

• Collaborating cross-functionally within Customer Success to create streamlined processes and tailored frameworks for customers. Partner with Product teams to provide feedback, influence product enhancements, and ensure customer needs are met. Collaborate with Sales leadership to drive retention and growth with enterprise clients, ensuring they realize ROI and continuously find new opportunities. Proactively identify risks and opportunities, building the business case for customer success investments.

Benefits:

• A competitive salary + stock options in our fast-growing Series D startup

• Hybrid working environment

• 100% Medical, Dental & Vision

• 401k Plan

• Paid parental leave 25 days of annual leave + Public holidays + paid sick leave Fun culture with regular socials A generous referral scheme A brand new computer + monitor

Responsibilities:

• Build and nurture strong relationships with key stakeholders to drive retention and growth

• Conduct discovery with customers to understand business objectives and uncover new use cases

• Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia

• Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows.

• Monitor utilization and deploy strategies to increase user engagement, adoption and satisfaction Lead Quarterly Business Reviews with senior stakeholders in attendance that deliver clear outcomes Ensure ROI and value is communicated and understood by the customer Proactively monitor customer health, including potential risks to renewals and expansion opportunities Own commercial conversations and all aspects of the renewal process Collaborate with internal teams to ensure seamless onboarding, support, and resolution of customer issues

Experience Requirements:

• 1-2 years of sales experience

Responsibilities:

• Manage your own sales and meetings pipelines in a specified territory

• Discover new sales leads based on industry & account research (Linkedin Sales Navigator, ZoomInfo, internet research, etc)

• Create strategic outreach campaigns (calls, emails, Linkedin, social selling, etc)

• Qualify prospects/accounts through email, phone, Linkedin, etc

• Manage prospects, accounts, and opportunities in Salesforce

Experience Requirements:

• 2+ years of closing sales experience at a technology company and experience closing 6-7 figure enterprise contracts.

• Experience managing a consultative sales cycle with executives at Fortune 50 companies.

Responsibilities:

• Develop a Sales Pipeline: Identify key target accounts interested in generative AI solutions and create customized outreach strategies to build strong relationships.

• Strategically Map Stakeholders: Identify decision-makers in AI adoption and devise a plan to secure their buy-in for generative AI services.

• Lead and Manage the Sales Cycle: Tailor pitches and AI product demos to address the specific needs and challenges of each client.

• Ensure Client Satisfaction: Collaborate with the Customer Success team during AI pilot phases to ensure a seamless transition to long-term AI service contracts.

• Expand Client Accounts: Coordinate post-sales efforts to ensure successful AI deployment, enhance customer experience, and manage account growth and renewals.

Responsibilities:

• Evangelize Koncert sales dialing platform

• Prospect qualification: Inbound and outbound

• Setting appointments with B2B decision makers

• Track prospecting and lead management activities in Salesforce

Responsibilities:

• Evangelize Koncert sales dialing platform

• Prospect qualification: Inbound and outbound

• Setting appointments with B2B decision makers

• Track prospecting and lead management activities in Salesforce

Benefits:

• Competitive salary and stock option equity packages

• Excellent Medical Plans

• Dental and Vision insurance

• UNLIMITED PTO

• 401k plan and automatic 3% employer contribution starting your 1st day.

Experience Requirements:

• 5+ years of experience in a solutions consultant, sales engineering, or a similar customer-facing role in a SaaS or technology organization

• 2+ years of AI consulting/solutions experience

Responsibilities:

• Partner closely with the sales team to onboard and train new enterprise customers, ensuring a smooth transition and positive initial experience with Copy.ai .

• Discover and develop new use cases for clients that will add value, foster greater adoption of our platform, and ultimately, grow accounts.

• Actively engage with existing customers for introductions to other groups within their organizations, and effectively pitch the capabilities of Copy.ai for those other groups.

• Utilize your technical expertise and creativity to develop customized solutions to help customers overcome challenges and maximize the use of our platform.

• Maintain strong client relationships through proactive communication, issue resolution, and seeking feedback for further improvement.

Benefits:

• Competitive salary and stock option equity packages

• Excellent Medical Plans

• Dental and Vision insurance

• UNLIMITED PTO

• 401k plan and automatic 3% employer contribution starting your 1st day.

Experience Requirements:

• 5+ years of experience in sales engineering or similar customer-facing roles in SaaS or technology

• 2+ years of AI sales engineering expertise

Responsibilities:

• Become a trusted partner to our clients, including Fortune 500 companies like ThermoFisher, Lenovo, Gartner, and Stanley Black & Decker

• Collaborate with GTM teams to unleash the revenue engines of the world’s premier companies

• Develop use cases, create compelling business cases, and drive platform adoption

• Leverage your technical chops to craft solutions that overcome customer challenges

• Maintain strong client relationships through proactive communication and deep empathy

Benefits:

• Chance to make a significant impact in a growing startup

• Competitive compensation in equity and salary

• Flexible, outcome-based culture with a hybrid work model.

Experience Requirements:

• Minimum of 12 months of experience in a sales development role in B2B SaaS.

Benefits:

• Competitive compensation in equity and salary

• Flexible, outcome-based culture with a hybrid work model.

• Unlimited PTO and generous parental benefits to bond as a family

Experience Requirements:

• 3+ years of experience in B2B SaaS sales (Must).

Benefits:

• Competitive compensation in equity and salary

• Flexible, outcome-based culture with a hybrid work model.

• Unlimited PTO and generous parental benefits to bond as a family

Experience Requirements:

• Demonstrated 3+ years as a Customer Success or Account Management role.

Experience Requirements:

• 3+ years

Benefits:

• TRUST

• OWNERSHIP

• FREEDOM

• OWN AI PRODUCTS

• WORK FROM ANYWHERE

Experience Requirements:

• Minimum 1-2 years of experience with Social Listening Tools

Responsibilities:

• Provide superior customer support via email and telephone

• Building and maintaining long-term relationships with customers and partners

• Expansion of activities in sales and account managing in LATAM

Benefits:

• TRUST

• OWNERSHIP

• FREEDOM

• OWN AI PRODUCTS

• WORK FROM ANYWHERE

Experience Requirements:

• Several years of experience in selling customer service or similar systems to enterprises it's a must-have

Responsibilities:

• LEAD & SUPPORT SALES DEV. Both creating and running cold campaigns in Telecom, Banking, Personal Finance, Insurance, Transport industries via phone and text touch points, and supporting Sales Development team in new campaigns: defining ICP, verifying target lists, messaging, ensuring proper take over of interested leads.

• Helping the customer to convince internally all stakeholders to start a PoC

• Conducting pricing and contract negotiations with support from Head of Sales Automate

Benefits:

• Offers Equity

• Offers Commission

• Commission uncapped

Experience Requirements:

• 2+ years of experience in a customer support leadership role

• Experience with digital marketing & paid advertising (Google Ads, Facebook Ads, LinkedIn Ads)

Responsibilities:

• Deliver top-notch support across all channels (chat, call, Zoom)

• Guide customers in campaign setup, targeting, tracking, audience selection, and remarketing

• Onboard customers and advise on platform optimization for peak performance

• Foster positive customer relationships

Experience Requirements:

• 2+ years

Experience Requirements:

• 3+ years of experience in enterprise sales, preferably in complex, technical SaaS products.

Responsibilities:

• Research and identify high-potential enterprise prospects.

• Drive pipeline growth through targeted outbound efforts, including cold calls, emails, and social media outreach.

• Leverage warm introductions to establish connections with key decision-makers.

• Work with marketing to assess inbound leads and explore upsell opportunities.

• Guide potential customers through live product trials, ensuring they experience the full value of our AI solution.