Benefits:

• Permanent Work From Home

• Focus on mental health

• Monthly Town Hall

Benefits:

• Competitive compensation and benefits

• Flexible working hours

• Flexible vacation policy

• Growth opportunities

• Focus on execution, not numbers of hours

Benefits:

• Paid holidays

• Remote Working

• Team vacations / outings

• Employee Training

• Team-based lunch Personal Growth Development

Other Requirements:

• Assessors for the following Sector Skill Council: * Infrastructure * Tourism and Hospitality * Telecom * Green Jobs – Solar Panel Installation * Textile * Domestic Workers * Healthcare * Management, Entrepreneurship and Security

Benefits:

• Competitive salary and performance-based bonuses

• Comprehensive health, dental, and vision insurance

• Retirement plan with company match

• Opportunities for professional development and certifications

• Flexible work schedule and remote work options

Education Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field. A Master’s degree is a plus. Education can be waived if candidate has extensive experience in NOC operations

Experience Requirements:

• Minimum of 5 years of experience in network operations, with at least 2 years in a managerial or supervisory role, preferably within a cloud services environment

Other Requirements:

• Relevant certifications such as Cisco CCNP, AWS Certified SysOps Administrator, or CompTIA Network+ are preferred

• Excellent leadership and communication skills

• Strong problem-solving abilities and attention to detail

• Ability to work under pressure and manage multiple priorities simultaneously

• Must be available to respond to critical incidents outside of regular business hours as needed

Responsibilities:

• Leads the build out of the NOC in Austin and helps hire and train the team to staff it

• Lead, mentor, and manage a team of NOC engineers, ensuring 24/7 coverage and effective incident response

• Implement, oversee and coordinate incident detection, response, resolution, and escalation procedures

• Implement and maintain monitoring tools and dashboards

• Develop and refine operational processes to enhance the efficiency and effectiveness of the NOC

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Paid time off

Experience Requirements:

• 3+ years of experience working in a data center environment or similar

Other Requirements:

• Proficient with Linux operating systems and comfortable using command-line interfaces

• Solid understanding of networking principles and experience with network troubleshooting

• Experience with physical racking and stacking of gear and managing data center cabling

• Strong analytical and problem-solving skills

• Excellent communication skills

• Certification in Linux, networking (e.g., CCNA), or other relevant fields is a plus

• Must be able to lift up to 50 lbs and comfortable working in physical environments

• Valid driver’s license and passport, with the ability to travel as needed

Responsibilities:

• Install, configure, and maintain Linux servers and networking equipment in a data center environment

• Perform physical installation of servers

• Troubleshoot and resolve hardware, software, and network issues

• Conduct regular system checks and maintenance tasks

• Collaborate with Engineering and Operations teams

Benefits:

• Competitive base salary and attractive performance-based bonuses

• Training opportunities, participation in industry events and conferences

• Excellent opportunities for career progression

• Dynamic work environment

• Private employee medical insurance

Experience Requirements:

• Proven experience in software implementation or a related field.

• Strong project management skills with the ability to manage multiple projects simultaneously.

• Quick thinking and exceptional problem-solving skills.

• Experience working with a Saas product is preferred

• Excellent communication and interpersonal skills.

Other Requirements:

• Technical proficiency and the ability to quickly learn new software applications

Responsibilities:

• Understanding the customer's business, goals, and challenges to provide personalized assistance and develop implementation plans.

• Collaborating with sales to support prospects and conducting POC calls.

• Provide consultation to customers on best practices to push for value.

• Provide training to customers on how to use our solutions effectively.

• Serve as the primary point of contact for customers during the implementation process, addressing any questions or concerns that may arise.Document implementation processes and best practices for future reference.Gathering and sharing customer feedback with the product team.Investigate and escalate any technical issues a customer encounters to the support team.Taking ownership of internal projects and collaborating with the team to improve processes

Education Requirements:

• MBA or experience running operations in a startup environment

Experience Requirements:

• Strong operational experience, including HR, developing and leading on organizational processes, identifying opportunities for increased efficiency, and financial management

• Experience supporting teams and leadership in fast-paced and constantly changing environments

• Clear passion for advancing frontier AI safety and actively seeking opportunities to expand your domain knowledge

Responsibilities:

• Provide guidance and input on strategic decisions that impact operations, including workflows, budget, staffing, etc.

• Oversee development and implementation of Forum processes for budget development, financial management and accounting, in line with industry best practices

• Oversee development and implementation of Forum processes for the recruitment, onboarding, and offboarding staff in coordination with an HR consultant, in line with industry best practices and the FMF’s employee handbook

• Develop and support the implementation of staff review processes, as well as fair and transparent mechanisms for addressing and managing concerns of Forum staff in coordination with an HR consultant

• Develop and oversee relevant operational processes for tracking and reviewing new member applications, appeals, and onboarding

Education Requirements:

• Bachelor’s degree in Business, Economics, or a related field

Experience Requirements:

• 2-5 years of experience in consulting, investment banking, high-growth startups, or similar fast-paced environments

Other Requirements:

• Ownership

• Strategic Thinker

• Executional Excellence

• Strong Analytical Skills

• Communication

• Growth Mindset

• Cultural Fit

Responsibilities:

• Strategic Projects

• Data Analysis & Decision Support

• Operations

• Fundraising & Investor Relations

• Problem-Solving

Benefits:

• Cobee

Experience Requirements:

• 3 to 5 years of experience in a similar administrative role

Other Requirements:

• Proficiency in English and Spanish at a B2 level

• Strong accounting skills

• Expertise in legal compliance

Responsibilities:

• Collect and organize invoices

• Manage accounting activities

• Ensure positive balances in Cobee accounts

• Coordinate employee registrations and terminations

• Handle monthly payroll payments

Benefits:

• Coworking space with all the essentials

• Performance bonuses

• Continuous training

• Growth opportunities

Responsibilities:

• Collaborate closely with the founders to execute the company’s vision and strategy

• Translate high-level goals into actionable plans

• Oversee day-to-day operations to ensure workflow efficiency

• Streamline internal processes

Benefits:

• Health insurance

• Retirement plan

• Dental

• Optical

• Life insurance

Other Requirements:

• professional, mature, and dependable

• self directed and intrinsically motivated

• sharp and intellectually curious

• able to separate ideas from self

• persistent and hungry

• eager to improve

• a builder and a creator

• happy and successful working remote

Benefits:

• Mentorship from seasoned professionals

• Exposure to real-world projects and challenges

• Networking opportunities with industry experts

• A collaborative and inclusive work environment

• The chance to make a meaningful impact within a growing company

Responsibilities:

• Streamline processes

• Enhance efficiency

• Ensure the smooth running of our day-to-day operations

Benefits:

• Competitive salary and benefits

• Flexible working options

Experience Requirements:

• Strong interpersonal skills and the ability to engage clients and convey technical information

• Proven experience in conducting training or presentations for diverse audiences

• Adaptability and flexibility in customizing training materials for different clients and situations

• Excellent communication skills, both written and verbal

• Ability to collaborate with cross-functional teams to ensure client success

Responsibilities:

• Conduct engaging and informative training sessions for clients on Gaming Analytics products and solutions

• Tailor training programs to meet each client’s specific needs, ensuring the content is relevant and easy to understand

• Collaborate closely with the sales and product teams to stay updated on product features and client requirements

• Use strong interpersonal and presentation skills to deliver in-person and remote training sessions

• Adapt to various client needs, ensuring that all participants, regardless of technical skill, can effectively apply our solutions to their business

Benefits:

• Competitive salary and benefits

• Flexible working options

Experience Requirements:

• Strong organizational skills with the ability to manage multiple complex projects simultaneously

• Demonstrated experience with project management methodologies, particularly Agile, Scrum, or Lean

• Proven ability to analyze and solve problems creatively while maintaining attention to detail

• Excellent communication and interpersonal skills, with the ability to present complex ideas clearly to both technical and non-technical audiences

• A willingness to continuously learn, adapt, and evolve in a fast-paced environment

Responsibilities:

• Lead and manage complex AI-driven projects, ensuring timely delivery from initial concept to completion

• Collaborate cross-functionally with data scientists, engineers, and casino operators to translate strategic objectives into actionable project plans

• Implement and optimize project management methodologies (Agile preferred) to enhance efficiency and collaboration

• Ensure that project goals align with Gaming Analytics’ strategic vision and objectives while maintaining flexibility to adapt to evolving priorities

• Communicate effectively with internal teams and external stakeholders, providing regular updates on project status, risks, and milestones

Education Requirements:

• Graduate in any stream

Experience Requirements:

• At least 6 months Experience in supporting clients/customers from US/UK/AUS

Other Requirements:

• Effective written and spoken English communication skills

• Must be Articulate and Spontaneous in Active conversations to handle tough situations

• Ability to recognize the sensitive nature of issues and maintain confidentiality

• Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication

• The willingness and curiosity to learn new environments and develop new skills

• Should be familiar with various versions of Windows OS troubleshooting

• Knowledge on MAC OS X would be an added advantage

Responsibilities:

• Interact with users through a series of actions and answer all queries, resolve issues via various communication channels (chat, telephone or email)

• Maintain and update fact sheets and other information about the application

• Support the roll-out of new application features

• Log all incidents and service requests reported to the helpdesk

• Troubleshoot systems, network problems, diagnosing and solving software issues at users end

Experience Requirements:

• 3- 5 Years

Other Requirements:

• Ability to understand customer requirements, develop and guide their thinking to identify financial measures of success

• Data- driven with a commitment to process; drive / track consistent engagement process

• Ability to work in a fast- paced, entrepreneurial, results- oriented culture

• Excellent interpersonal skills

• Creative thinker with the ability to troubleshoot issues quickly and effectively

• Excellent written and verbal communication skills

Responsibilities:

• Onboarding: Work with the Sales Team to facilitate a seamless Customer on- boarding process, ensuring a smooth go live and introduction for the Customer from the outset

• Work with customers to design their Customer Experience programs aligned with the product capability whilst ensuring our Customers business objectives and strategy, so that the program provides continued value to the Customer and drive long- term account satisfaction and growth

• Account Escalations Support or response to any alerts, red flags or issues

• Customer Renewals Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe

Benefits:

• Competitive compensation packages

• Stock options

• 401(k) plans with a match

• Vacation days

• Sick days Volunteer time off Paid parental leaveMedical, Dental, Vision, FSA plansEmployee Assistance Programs, Teladoc, TalkSpace therapy, Peloton

Education Requirements:

• Degrees or significant experience in fields such as English, History, Psychology, Sociology, Liberal Arts, Library Sciences, Criminal Justice, etc., are beneficial

Experience Requirements:

• 3-5 Years of experience in team management. Demonstrated leadership or mentorship experience supporting 5+ employees

• Advanced experience in a research role, preferably within executive search, due diligence, or a related field

Other Requirements:

• Strong ability to communicate effectively across various levels of an organization and with clients

• Advanced skills in database research, including boolean searching and using platforms like LexisNexis and PACER

• Proficient with Google Suite, Microsoft Office, BI tools, and Adobe applications; adept at using digital communication tools for team management

• Strong cross-functional collaborator, effective and efficient communicator with direct and indirect team members and departments

• Demonstrates leadership and coaching within fast-paced production environments with metrics, communicating standardized processes, and executing quality assurance deliverables

Responsibilities:

• Assist in the mentorship and management of Team Leads and Research Associates

• Contribute to the success of hiring, training, and onboarding processes for new team members

• Oversee the team's research activities

• Establish and monitor quality control processes

• Regularly review and refine operational processes within the department to enhance efficiency and effectiveness Review the steps within all processes within the department with team members frequently to find places where improvements can be made. Once found, bring these ideas to attention and follow through with testing and moving into production if approved. Create, update, and maintain comprehensive process documentation to streamline training and ensure consistency. Engage with clients and vendors through various communication support channels to understand and meet their customization needs and expectations. Provide feedback and insights from client interactions to enhance service delivery. This will involve working closely with Fama’s Client Success and Partnerships teams. Serve as a liaison between the research team, operations, and management. Ensure effective communication and coordination of product requests, feedback, and resolutions of any challenges. Assist in managing and responding to advanced client inquiries and issues, including those related to account management, compliance, and feature requests. Oversee the tracking and resolution of departmental tickets. Compile and report data related to KPIs, management of the team(s), quality and production volume along with trends. Manage data analytics on all levels, including but not limited to Teams, Client, and product-specific dashboards and reporting

Benefits:

• Competitive compensation packages

• Stock options

• 401(k) plans with a match

• Vacation days

• Sick days Volunteer time off Paid parental leaveMedical, Dental, Vision, FSA plansEmployee Assistance Programs, Teladoc, TalkSpace therapy, Peloton

Education Requirements:

• Related degree types (not required) or equivalent experiences well-suited for this role: English, History, Psychology, Sociology, Liberal Arts, Library Sciences, Criminal Justice, etc. (anything that involves intensive research and writing)

Experience Requirements:

• 1-3 years of experience as a researcher in executive search, due diligence, or related industries, preferred

Other Requirements:

• Research skills with strong writing disciplines such as analyzing data and literature, problem-solving, and the ability to provide results of an investigation search in written summaries

• Strong multitasker, effective and efficient communicator with team members, and attention to detail oriented

• Flourishes in fast-paced production environments with metrics, standardized processes, and quality assurance deliverables

Responsibilities:

• Collaborate with a team of researchers for both individual and joint report fulfillment, including: Comprehensive search and analysis of news and litigation content Executive summarization of relevant news and litigation content Be in tune with operations production schedules and deliver customized reports

Benefits:

• Competitive salary

• Major medical health insurance

• Anniversary/end of year bonuses

• Paid time off

• 100% remote work

Experience Requirements:

• At least 2 years’ work experience in an office setting.

• A customer support, tech support or customer service background.

Other Requirements:

• Strong English language skills, both written and spoken.

• Excellent written and verbal communication skills.

• Great risk-evaluating and decision-making skills are a must.

• Excellent research skills are a must (investigative research experience a plus).

• Ability to work under deadlines is a must (experience in production environment a plus).

• Fluent English

Responsibilities:

• Work closely with your team to learn our processes and be able to provide accurate information and customer service to the workers that come onto our platform.

• Monitor the turnaround times of all background checks initiated on our platform to ensure we are meeting industry standards.

• Be on top of the ticketing system, to ensure we are providing timely responses and follow ups.

• Work with internal teams to assist with resolving discrepancies or to address any adverse action claims.

• Be extremely detail oriented and observant of any errors or information that looks inaccurate.

Experience Requirements:

• 1-3 years