Ascendo AI offers a Generative Service CRM Co-Pilot designed to empower customer support teams by integrating advanced AI technologies. The platform provides a comprehensive suite of tools, including sentiment analysis, risk analysis, and knowledge intelligence, to facilitate proactive customer engagement and improve operational efficiency. Ascendo AI supports both agents and end customers by automating self-service and enhancing support operations. With a focus on empowering organizations with data-driven insights and seamless integrations, Ascendo is geared towards modernizing customer support experiences across multiple channels. It emphasizes a no-code, autonomous approach, making advanced technology accessible without requiring complex programming skills.
• multilingual support
• generative ai integration
• supports multiple product integrations
• enhanced self-service options
• auto root cause identification
• knowledge intelligence capabilities
• sentiment and risk analysis
• Basic features for support enhancement
• Predictive insights
• Comprehensive customer signals
Generative Service CRM Co-Pilot for enhanced customer support and intelligent insights.
Generative Service CRM Co-Pilot for enhanced customer support and intelligent insights.
Generative Service CRM Co-Pilot for enhanced customer support and intelligent insights.
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