Experience Requirements:

• You have 3+ years experience of Customer Success at a fast growing software company with a track record of high achievement

Responsibilities:

• Drive adoption, retention, and expansion for a product people love that solves real problems: You’ll work with a mix of customers who are deploying Notion across their company to solve for problems with collaboration and async work, using Notion as a knowledge base and a home for their project management

• Serve as the customer's trusted advisor and product expert: You'll host training, onboarding, and working sessions to educate our customers and dig deep into new use cases of Notion.

• Help build the foundations of Customer Success at Notion: As an early member of our team, you'll be instrumental in helping define our motion.

• Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.

Experience Requirements:

• You have 3+ years experience of Customer Success at a fast growing software company with a track record of high achievement

Responsibilities:

• Drive adoption, retention, and expansion for a product people love that solves real problems: You’ll work with a mix of customers who are deploying Notion across their company to solve for problems with collaboration and async work, using Notion as a knowledge base and a home for their project management

• Serve as the customer's trusted advisor and product expert: You'll host training, onboarding, and working sessions to educate our customers and dig deep into new use cases of Notion.

• Help build the foundations of Customer Success at Notion: As an early member of our team, you'll be instrumental in helping define our motion.

• Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.

Experience Requirements:

• You have at least 10+ years of experience in B2B customer-facing technical roles, such as technical support, technical account management, or solutions engineering

Responsibilities:

• Provide white-glove, dedicated account support to enterprise customers, acting as a technical advisor and point of escalation for complex support issues

• Partner with Sales, Customer Success, and Professional Services teams to ensure seamless onboarding, product adoption, and expansion for key enterprise accounts

• Lead the troubleshooting and resolution of advanced technical issues across Notion’s platform and embedded partner applications

• Act as a bridge between customers and Notion’s engineering team by reproducing issues and driving resolution through detailed bug reports

Responsibilities:

• Provide timely, accurate billing and payment support through channels such as email, Zoom, and Slack.

• Troubleshoot and resolve payment discrepancies, processing errors, and technical issues by diagnosing root causes and implementing solutions.

• Collaborate with finance, regional support teams, user operations and enablement teams to gather feedback and improve the payment processing experience.

• Proactively identify areas for improvement in payment workflows and work with internal teams to enhance systems.

Experience Requirements:

• 2+ years experience in SaaS billing support

Responsibilities:

• Provide timely, accurate billing and payment support through channels such as email, Zoom, and Slack.

• Troubleshoot and resolve payment discrepancies, processing errors, and technical issues by diagnosing root causes and implementing solutions.

• Collaborate with finance, regional support teams, user operations and enablement teams to gather feedback and improve the payment processing experience.

• Proactively identify areas for improvement in payment workflows and work with internal teams to enhance systems.

Experience Requirements:

• 4+ years of experience in Automation Engineering, Integration Engineering, or Business Systems Engineering

Responsibilities:

• Design, build, and maintain automated integrations between business systems (e.g., CRM, billing, support, and marketing tools).

• Create event-driven automation workflows using Python and iPaaS tools (e.g., Workato, Mulesoft, [Tray.io](http://Tray.io), Zapier).

• Streamline key business processes and operational workflows to boost efficiency and reduce manual work.

• Monitor and resolve integration issues while ensuring data integrity across systems. Experience analyzing existing systems and processes to identify integration points and opportunities for improvement.

• Experience with data mapping, cleaning, and validating the data for migration, including ensuring accuracy and compliance with organizational standards.

Experience Requirements:

• 4+ years in a similar role, with proven experience in building and deploying machine learning models in production environments.

Experience Requirements:

• 4+ years in a similar role, with specific experience working on Shopify or similar e-commerce platforms.

Experience Requirements:

• 4+ years of professional writing experience, with a portfolio of published work that demonstrates your ability to create compelling narratives.

Experience Requirements:

• 1+ years in AI/ML development, with a focus on creative applications of AI.

Benefits:

• Competitive salary

• Equity grant

• Flexible PTO

• No work on weekends

• Technology and home office stipend Continuous learning budget Travel to relevant conferences and meetups Time to contribute to open source projects

Experience Requirements:

• At least 5 years of professional experience as a software engineer.

Responsibilities:

• Architecting and implementing feature-based improvements

• Collaborating with cross-functional teams, including product, design, development, and sales, to define and deliver new features.

• Participating in code reviews and providing constructive feedback to improve code quality and maintainability.

• Participating in the planning and estimation of work.

Benefits:

• Competitive salary

• Equity grant

• Flexible PTO

• No work on weekends

• Technology and home office stipend Continuous learning budget Travel to relevant conferences and meetups Time to contribute to open source projects

Experience Requirements:

• At least 5 years of professional experience as a software engineer.

Responsibilities:

• Architecting and implementing both feature-based improvements and foundational infrastructure projects

• Collaborating with cross-functional teams, including product, design, development, and sales, to define and deliver new features.

• Participating in code reviews and providing constructive feedback to improve code quality and maintainability.

• Participating in the planning and estimation of work.

Benefits:

• Competitive salary

• Equity grant

• Flexible PTO

• No work on weekends

• Technology and home office stipend Continuous learning budget Travel to relevant conferences and meetups Time to contribute to open source projects

Experience Requirements:

• At least 5 years of professional experience as a software engineer, with a strong focus on full stack development.

Responsibilities:

• Architecting and implementing both feature-based improvements and foundational infrastructure projects

• Collaborating with cross-functional teams, including product, design, development, and sales, to define and deliver new features.

• Participating in code reviews and providing constructive feedback to improve code quality and maintainability.

• Participating in the planning and estimation of work.

Benefits:

• Competitive compensation

• Expertise in presentation communication

• Outstanding communication and collaborative team

• Inspire to innovate and offer new ideas

• Plenty of space for creative freedom

Education Requirements:

• Bachelor’s degree

Experience Requirements:

• 4+ years marketing communications

• 2+ years project management experience

Responsibilities:

• Work directly with clients

• Onboard clients to launch their Shufflrr site

• Analyze client content, organize slides and create an enterprise story

• Configure Shufflrr site with client content and permissions

• Assist in Shufflrr training

Benefits:

• Competitive compensation

• Expertise in presentation communication

• Outstanding communication and collaborative team

• Inspire to innovate and offer new ideas

• Plenty of space for creative freedom

Education Requirements:

• BS in Computer Science

• BS in Computer Science

Experience Requirements:

• 2-3 years experience

Responsibilities:

• Respond to client inquiries, trouble shoot issues and resolve challenges

• Train and teach clients on Shufflrr platform

• Install and configure Shufflrr integration with 3rd party platforms

• Act as the initial point of contact for all computer and system related concerns

• Assist management in creating training materials and support documentationProvide QA and support to development team

Benefits:

• 5 weeks of PTO

• excellent health care

• community of music enthusiasts

Benefits:

• Competitive salary

• Flexible schedule, work from home

• A highly dynamic work environment with lots of opportunities

• Private healthcare insurance

Experience Requirements:

• Experience with SEO, social medial, A/B Testing, automated marketing, HubSpot, Google Analytics, content marketing

• A minimum of 2 years experience in a related role and in the startup space

• A portfolio of successful growth implementations and interventions

Other Requirements:

• An adaptable, iterative thinker who is constantly learning

• Curious, innovative, and confident in your abilities to drive change

Responsibilities:

• “How do I get more customers” is the question that is always on your mind;

• Create a scalable and repeatable marketing engine;

• Identify, develop, and optimize growth channels to drive revenues growth;

• Thrive at the intersection of data, creativity, and curiosity;

• Develop and track metrics and success criteria for all marketing programs and activities;

Responsibilities:

• Oversee and coordinate various tasks and projects ensuring timely and effective execution.

• Facilitate cross-functional team communication to ensure alignment and prioritization.

• Develop high-quality content for our website, marketing materials, and other platforms.

• Draft and refine business proposals, pitch decks, and presentations.

• Proactively manage the CEO's calendar, ensuring efficient time management and preparation for meetings.

Responsibilities:

• Lead the design and execution of comprehensive demand generation strategies, including content creation, paid advertising, marketing automation, audience nurturing, and conversion optimization.

• Spearhead branding initiatives such as website redesign and PR campaigns

• Develop and disseminate thought leadership content to educate healthcare professionals about remote care benefits, Medicare reimbursement, and patient engagement strategies.

• Replicate and surpass your past success of improving incoming deal volume measured quarter by quarter.

• Work closely with cross-functional teams to optimize customer journeys and implement innovative digital marketing strategies.

Benefits:

• Medical insurance

• Vision insurance

• Dental insurance

• 401(k)

• Paid maternity leave / Paid paternity leave

Education Requirements:

• Bachelor’s degree preferred in business, accounting, finance, or similar.

Experience Requirements:

• Minimum seven (7) years’ experience in progressive accounting or FP&A, especially related to SaaS or technology businesses.

Responsibilities:

• Oversee and manage all accounting functions, including general ledger, revenue recognition, accounts payable, accounts receivable, and payroll or commissions, while ensuring GAAP compliance.

• Assist in preparation of monthly, quarterly, and annual financial statements for internal and external stakeholders.

• Implement and maintain robust financial controls and policies to ensure accuracy and compliance.