Deepform
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About
Deepform is a customer feedback portal software that enables software teams to capture, organize, and analyze product feedback effectively. It creates a dedicated space for customers to share ideas, vote on features, and engage in discussions, ensuring that product development aligns with user desires. Utilizing AI, Deepform helps teams quickly gather insights from feedback, improving decision-making processes. With an intuitive admin UI, users can manage feedback and announcements, while AI follow-ups enhance the details of customer suggestions. The portal can be easily shared and embedded, making it convenient for users to participate in the feedback process.
Platform
Features
• ai-powered feedback collection
• easy setup without coding
• intuitive admin interface
• automatic ai follow-ups
• data privacy standards
• multiple customer feedback handling
FAQs
What is Deepform?
Deepform is a customer feedback portal software that allows software teams to capture, organize, and analyze product feedback in one place. It helps teams build products that their customers love by providing a platform for customers to share ideas, vote on features, and engage in discussions.
How does Deepform work?
Deepform provides a customer-facing portal where customers can submit ideas, vote on existing ideas, and comment on them. The software team can then review this feedback, decide on the next steps, and keep customers informed about various feature ideas' status.
What kind of insights can Deepform provide?
Deepform helps you understand what your customers want from your product. By analyzing the feedback, votes, and discussions, you can identify trends, popular requests, and areas of improvement. This can guide your product development and help prioritize impactful features.
How do I share the Deepform portal with my customers?
Once you've set up your Deepform portal, you'll receive a unique link that can be shared with customers via email, social media, or embedded into your website or app. Anyone who clicks the link can participate in the feedback process.
What measures does Deepform take to ensure data privacy?
At Deepform, data privacy is taken seriously. All user interactions are conducted in a secure environment, adhering to strict data privacy standards to ensure confidentiality and integrity.
Can Deepform handle feedback from multiple customers at the same time?
Deepform is designed to handle feedback from many customers simultaneously, allowing for a broad range of insights and ensuring every customer's voice is heard.
Do I need any technical knowledge to use Deepform?
Deepform is user-friendly and does not require technical expertise. Setting up the portal and inviting customers to participate is all that's needed; the platform manages the rest.
Pricing Plans
Free
Free Plan• Up to 2 feedback portals
• Unlimited A.I. messages to customers
• Unlimited feature suggestions and votes
Standard
GBP49.00 / per month• Up to 5 feedback portals
• Unlimited A.I. messages to customers
• Unlimited feature suggestions and votes
• 24-hour support response time
Enterprise
Unknown Price• Complete customisation for your organisation
• Custom pricing
• Dedicated support
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