Anecdote AI
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About
Anecdote AI is an all-in-one customer experience platform that uses AI to collect, analyze, and prioritize customer feedback from 125+ sources. It offers features like AI-powered surveys, automated feedback tagging and prioritization, competitor analysis, insightful dashboards, feedback alerts, and a comprehensive feedback search. The platform helps businesses understand customer needs, improve customer satisfaction, and make data-driven decisions. Anecdote integrates with various tools and platforms, ensuring a seamless workflow.
Platform
Features
• insights dashboard
• competitor analysis
• feedback search
• feedback alerts
• ai tagging & prioritization
• ai surveys
• stay on top of anomalous increases in feedback activity
• easily action ai-generated insights
FAQs
How easy is it to connect up sources and analyze your feedback data in real-time?
You can connect a new data source with just one click. Our AI will extract and analyze the data, and within a day, you'll have AI-tagged categories, actionable insights, and clear priorities. Plus, any new data will be automatically updated.
How accurately does Anecdote extract insights from customer feedback data?
Our proprietary NLP engine and machine learning models enable Anecdote to pinpoint insights with acute, personalized accuracy - significantly higher than competitors. With premium you secure custom taxonomy and your own model trained on your data.
What kind of sources can Anecdote analyze for feedback?
Anecdote seamlessly integrates with surveys, review sites, community forums, social channels, and 125+ other sources to uncover insights.
Is my data secure with Anecdote?
Absolutely. We understand data security is critical. Anecdote is SOC 2 certified and undertakes regular 3rd party penetration tests and audits to validate our strict security practices. We encrypt all data in transit and at rest, and leverage zero-trust access controls across our cloud infrastructure. You can feel confident entrusting your data to our platform. Data is stored in Encrypted S3 bucket and Elastic Search.
We already use Medallia/Qualtrics. Why should we use Anecdote?
Our customers say that Anecdote offers more in-depth qualitative analysis, while also being easier to use and providing better value for money. Plus, with a smaller, more agile team, we're able to respond to your needs quickly—at a much lower cost.
How many languages does Anecdote understand?
Anecdote is Polyglot. It is equally strong in English, Arabic (including dialects), Spanish, Portuguese, Chinese, and the top-40 other most popular languages worldwide.
Pricing Plans
2-Week Trial
Unknown Price• 2 Data Sources
• Feedback Search
• Insight Dashboards
• Bug Analysis
• Action-ready Insights
Growth Plan
Unknown Price• 5 Data Sources
• 4500 Data Points Per Month
• Insight Dashboards
• Custom Categories
• Feedback Alerts (Email & Slack)
• Unlimited Seats
• Dedicated Slack Channel
• AI Survey Analysis
Enterprise
Unknown Price• Unlimited Data Sources
• Unlimited Data Points Per Month
• Bespoke Feedback Reports
• Competitor Benchmarking
• Dedicated Slack Channel
• Custom Insight Dashboards
• Bespoke Source Requests
• Bug and Anomaly Emails
• AI Survey Analysis
• API Access
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