FreeText AI
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About
FreeText AI specializes in analyzing textual customer feedback from various sources such as reviews, chats, surveys, and support tickets. Founded by former Googlers, this powerful platform leverages advanced Natural Language Processing (NLP) and machine learning technologies to convert customer inputs into actionable insights and trends quickly. It eliminates data silos by centralizing multiple feedback sources and offers custom report generation to uncover hidden insights in customer experiences. The AI categorizes feedback by sentiment, providing explanations that aid in decision-making to improve customer satisfaction and business outcomes. The platform is secure, supports multiple languages, and offers intelligent search capabilities.
Platform
Features
• multi-language support
• intelligent search
• enterprise grade security
• custom report generation
• customer feedback analytics
• deep vertical-specific knowledge base
• category insights
• custom source connectors
• transparent ai
• multiple source support
FAQs
What is FreeText AI?
FreeText AI is a platform that analyzes unstructured customer feedback to provide actionable insights.
Who can use FreeText AI?
Businesses looking to enhance customer experience through feedback analysis.
How can I get started?
You can sign up for a free trial on the FreeText AI website.
What types of data can you analyze?
FreeText AI can analyze data from reviews, chats, surveys, and support tickets.
Does FreeText AI support languages other than English?
Yes, FreeText AI offers multi-language support.
Pricing Plans
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