Feedback Navigator
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About
Feedback Navigator is an AI-powered tool that helps businesses gather, analyze, and extract insights from customer feedback data. It integrates with platforms like Trustpilot, Booking.com, and Yelp, allowing users to import feedback directly. Users can define custom categories for analysis, and the AI performs sentiment analysis on overall feedback and each category. The tool also identifies common customer requests and offers custom workflow options via webhooks. Data can be exported as CSV. Pricing plans include various credit packages (one credit per analyzed feedback) and monthly subscriptions.
Platform
Task
Features
• custom categories
• custom workflows
• sentiment analysis
• csv export
• built-in data sources
• request detection
Pricing Plans
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