Feedback Sync
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About
Feedback Sync is an AI-driven application designed to streamline the aggregation and analysis of customer feedback, particularly through its integration with Slack. This tool allows organizations to turn scattered feedback into strategic insights, enabling teams to better understand customer trends and emerging bugs. It features automatic data ingestion from various tools like Slack, Zendesk, G2.com, and Jira, and it offers weekly summaries of user insights directly within Slack. With a focus on improving product development, Feedback Sync provides a centralized feedback library and eliminates manual uploads, making it easier for teams to manage user feedback efficiently. The tool offers multiple pricing plans, including a free trial, a professional plan, and an enterprise solution tailored for larger organizations.
Platform
Features
• ai-driven insights
• no seat-based pricing
• centralizes customer feedback
• custom tags and keyword search
• automatic data ingestion from tools
• feedback library
• integrates with slack
• weekly summaries of user trends
Pricing Plans
14 Day Trial
Free Plan• Unlimited users
• Weekly User Analysis
• End to end digital library for customer feedback
• 10 free AI searches per month
• Keyword search
• Custom tags
Enterprise
Unknown Price• Unlimited users
• Unlimited searches
• Enterprise parent/child account structure
• 500+ employees
• Partnership opportunities
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