unitQ
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About
unitQ is a leading customer feedback analytics platform that leverages AI to provide companies with actionable insights from user feedback. It centralizes feedback from various sources, categorizing it into granular insights for better understanding of user needs in real-time. Companies like Spotify and Pinterest utilize unitQ to enhance product quality, reduce churn, and foster brand loyalty. By automating feedback collection and analysis, unitQ enables product, engineering, and customer experience teams to swiftly identify user issues and prioritize improvements.
Platform
Features
• supports multiple languages
• real-time user feedback analytics
• focus on reducing churn and increasing user retention
• detects user-reported issues effectively
• integrates with tools like slack, msft, and jira
• provides ai-powered insights
• automates categorization of feedback
• centralizes feedback from various sources
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