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BetterFeedback

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About

BetterFeedback is an AI-driven customer feedback analysis tool aimed at transforming how organizations collect and analyze feedback. It replaces traditional surveys and reviews with engaging conversations that encourage customer participation. With features like centralized customer insights from platforms such as Intercom, Zendesk, and HelpScout, BetterFeedback simplifies data analysis and enhances customer engagement by asking meaningful questions and increasing completion rates.

Platform

Keywords

ai tool customer engagement feedback qualitative analysis centralized insights

Task

feedback analysis

Features

• ai-powered customer engagement

• dynamic, engaging conversations

• centralizes customer insights

• connects with intercom, zendesk, helpscout

• increases feedback completion rates

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