Benefits:

• Career Growth

• Remote-First

• Unlimited PTO

• Health benefits (medical, dental, vision)

• Paid family leave

Benefits:

• Career Growth

• Remote-First

• Unlimited PTO

• Health benefits (medical, dental, vision)

• Paid family leave

Benefits:

• Career Growth

• Remote-First

• Unlimited PTO

• Health benefits (medical, dental, vision)

• Paid family leave

Benefits:

• Career Growth

• Remote-First

• Unlimited PTO

• Health benefits (medical, dental, vision)

• Paid family leave

Experience Requirements:

• ex-founder

• venture backed founder or a founder who has grown their own business to $10,000+ in revenue

Experience Requirements:

• scrappy

Benefits:

• Extended Health Care

• Dental Care

• Vision Care

• Paid Time Off

• Casual Dress and Work-From-Home

Experience Requirements:

• experience in technology and preferred customer success/support

Other Requirements:

• excellent oral and written communication skills in English

• Ability to work independently and as a team member

• Highly motivated and a team player

• Demonstrated ability to adapt quickly to change

• Superior organization and time management skills

Responsibilities:

• Provide friendly and direct customer service to our clients

• Answer questions via both telephone and email in a timely fashion

• Troubleshoot tier I technical issues

• Identify critical issues and escalate when required

• Maintain and update customer records when required

Benefits:

• Flexible working

• Autonomy

• Continuous learning

• Meaningful work

• Future planning

Benefits:

• Stay flexible

• Grow with us

• Keep the balance

• Diversity and Inclusion

• Proper Mental Health Care Laptop icon with blue borders Tech & Perks

Education Requirements:

• Associate's degree or higher from an accredited US university

Experience Requirements:

• 5+ years of experience in a direct consumer client support role

• Experience and knowledge working with smartphones

Other Requirements:

• Fluency in both Spanish and English

• Ability to quickly identify problems and resolve issues

• Ability to work in a fast-paced environment

• Experience in a healthcare setting is preferred

• Must be a US Citizen or Permanent Resident

Responsibilities:

• Communicate with patients via phone and text

• Help patients download the app

• Help patients connect medical devices

• Troubleshoot technical issues

• Collaborate with technical teams to troubleshoot issues patients may be experiencing with the MB app or devices

Benefits:

• Market Leader in Total Rewards

• Remote-Friendly Culture

• Flexible working environment

• Be part of a world-class team

• Career Growth

Experience Requirements:

• 5+ years of industry experience

Other Requirements:

• Proven experience in managing the delivery of technical platforms, including coordinating with platform engineers, system integrators, and customer technical teams to ensure smooth deployment

• Extensive experience managing relationships with diverse stakeholders, including C-suite executives, system integrators, and cross-functional technical teams

• Strong experience managing both AI/data science projects and platform delivery projects, ensuring successful execution from planning through installation and support

• Excellent communication and interpersonal skills, with the ability to manage complex relationships and ensure alignment across various teams

• Dependable, proactive, and capable of managing workloads independently

• Strong analytical and problem-solving skills, particularly around platform performance and stability

• Conversational knowledge of Data Science concepts, machine learning techniques, and their practical applications

• Understanding of program management principles and proficiency with productivity and project management tools

• Familiarity with AI, analytics, and related technologies, with an emphasis on platform installation and model deployment

Responsibilities:

• Stakeholder and System Integrator Management

• End-to-End Project Management

• Technical and Platform Expertise

• Business Acumen

• Customer-Centric Focus

Benefits:

• Market leader in total rewards

• Remote-friendly culture

• Flexible working environment

• Be part of a world-class team

• Career growth

Education Requirements:

• Bachelor's degree in a related field

Other Requirements:

• Experience with office management procedures

• Outstanding communication and interpersonal skills

• Demonstrated attention to detail, positive, proactive and can-do attitude in a fast-paced, ever-changing global environment

• Exceptional ability to prioritize conflicting demands and meet deadlines with little direction

• Strong organizational skills, meticulous, business acumen and timely follow-through

• Excellent written and interpersonal communication skills

• Ability to handle confidential information with integrity and exercised discretion

• Confidence and strong decision-making skills

• Ability to maintain office supplies inventory and ensure resources are available when needed

• Operation and maintenance of office equipment

Responsibilities:

• Office Operations and Management

• Process Documentation and Improvement

• Administrative Support

• Event Planning and Coordination

• Vendor and Facilities Management

Benefits:

• Market Leader in Total Rewards

• Remote-Friendly Culture

• Flexible working environment

• Be part of a world-class team

• Career Growth

Education Requirements:

• Bachelor’s Degree or equivalent

Experience Requirements:

• Minimum of 5 years of channel program and channel operations experience

• Strong background in Cloud/SaaS channel programs

• Demonstrated experience working with indirect routes to market for VARs, Distributors and MSSP, partnerships and alliance programs

Other Requirements:

• Strong Channel Operations experience or similar sales operations experience / skills

• Experience with channel programs and tools

• Demonstrated ability to work independently and proactively under pressure, leading several projects simultaneously with minimal direction

• Ability to work optimally and collaboratively in a distributed team environment

• Demonstrated negotiation, verbal and written communication skills

• Basic understanding of key technologies and markets, competitive forces and trends

• Strong presentation skills

• Excellent interpersonal/customer relations skills

• Strong sense of initiative and detail for channel operations and programs

• Ability to assess complex situations, and provide solutions for operational efficiency and improving partner experience

• Ability to travel up to 30-35%

Responsibilities:

• Lead day to day and help improve channel focused initiatives

• Drive partner revenue targets by helping to qualify Partner Lead opportunities

• Own aligning Partner Sales teams with H2O.ai teams

• Prepare channel dashboards and pull data points for sales teams and executive management, with a strong focus on joint Pipeline development and tracking

Benefits:

• 40 Days Paid Time Off

• Remote Work

• Premium Tech Gear

• Equity

Experience Requirements:

• 1+ years

Other Requirements:

• Strong experience in technical support

• Hands-on experience with APIs

• Knowledge of backend technologies

• Excellent problem-solving skills

• Ability to communicate effectively

Responsibilities:

• Provide technical support to customers

• Troubleshoot technical issues

• Collaborate with engineering and product teams

• Create and maintain support documentation

• Help customers with onboarding

Benefits:

• Competitive salary and significant equity

• Healthcare package

• Equipment allowance

• Flexible vacation policy

• Work/life balance

Experience Requirements:

• 3+ years in a customer-facing role, preferably in SaaS or tech environment

• Experience in customer success, support, or account management

Other Requirements:

• Highly organized and detail-oriented

• Excellent verbal and written communication skills

• Comfort using and explaining tech products

• Self-starter, able to work independently

• Deep commitment to customer satisfaction

• Adaptable problem-solver

Responsibilities:

• Provide timely, accurate, and empathetic support

• Lead new users through onboarding

• Maintain help documentation

• Develop and deliver user education initiatives

• Gather and analyze user feedback and collaborate with the team for product enhancement improvements

Benefits:

• Competitive salary and significant equity

• Healthcare package

• Equipment allowance

• Flexible vacation policy

• Work/life balance

Other Requirements:

• Self-starter

• Optimistic attitude

• Attention to detail

Benefits:

• Competitive Salary

• Remote flexible hours and work environment

• Paid vacations and paid holidays

Experience Requirements:

• At least 1 year of experience in supporting users/prospects/customers with their needs within a SaaS company.

• Strong technical communication skills while also being able to communicate things simply and clearly for the user (strong English writing skills are important).

• A passion for presentations, communications, and design – along with unwavering enthusiasm for helping people general amazing visual content.

• Highly organized and responsive to internal and external stakeholders.

• Exceptional written and verbal communication skills

Other Requirements:

• Familiar with working in Hubspot/Zendesk, Slack, Google Suite etc.

• Comfortable and energized by operating and problem-solving in a fast-moving organization

Responsibilities:

• Answering support tickets and live chat with excellent writing skills (in written English).

• Collaborating internally with your fellow support agents to review technical situations for further testing and communication needs with customers.

• Following proper procedures for ticket management and chat in order to meet SLAs.

• Schedule: We’re looking to discuss the need for full-time or part-time schedule Monday through Friday with predefined shifts – with the potential need to perform weekend ticket check-in during 2-3 weekends per month (Saturday and Sunday) to work on new tickets that come in over the weekend to ensure the maintenance of our 24/7 support model

Education Requirements:

• 3+ years

Experience Requirements:

• EITHER experience in a startup or high-growth environment, ideally with a background in AI, technology, or relevant sectors, OR experience in tier 1 strategy consulting / banking

Responsibilities:

• Investor Relations & Fundraising

• Company Building & Culture

• "Pinch Hitting"

• Operations Management

Benefits:

• Cash award from CEO every quarter

• Multiple medical plan options for employees, spouses/domestic partners, and children

• Disability insurance

• Unlimited Time Off

• Flexible Spending Accounts (up to $7,600 per calendar year), Health care or dependent care expenses

Benefits:

• Cash award from CEO every quarter

• Multiple medical plan options for employees, spouses/domestic partners, and children

• Disability insurance

• Unlimited Time Off

• Flexible Spending Accounts (up to $7,600 per calendar year), Health care or dependent care expenses