Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Bachelor's degree in Engineering, Business, or Masters in Business administration

Experience Requirements:

• 3 – 6 years’ experience as a project manager in the technology sector.

• Experience in AI or related fields is a plus

Other Requirements:

• Certifications * Project Management Professional (PMP) or similar certification.

• Technical Skills * Knowledge of AI technologies and frameworks. * Experience with analytics tools like Excel, Metabase, google Analytics and basic understanding of SQL

Responsibilities:

• Develop detailed project plans

• Coordinate internal resources and third parties/vendors

• Ensure projects are delivered on time, within scope, and budget

• Manage the relationship with the client and all internal stakeholders - Engineering team, designers and analytics team.

• Provide regular updates to clients and internal management

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• B.Tech/BE/MBA preferred; prior experience or strong aptitude for technical domain.

• Currently CSM/Professional services manager at a reputed SAAS/AI firm.

• Consultant at a reputed consulting firm with experience handling customer relationships directly

Experience Requirements:

• 3 to 6 years of customer facing experience in customer success, consulting or professional services for a SAAS/ AI firm.

• Prior experience with early/mid stage B2B start-ups will be preferable.

• Deep customer handling experience.

• Incredible precision, attention to detail, and organization skills.

• Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly.

Other Requirements:

• Strong end to end ownership of metrics and numbers.

• Experience working with cross-functional teams and projects especially sales, product and engineering

Responsibilities:

• Own onboarding, nurturing, retention, up-selling and ongoing success for all customers

• Work closely with customers to ensure that they fully utilize the product capabilities to ensure fast time to value and continued value generation

• Address customer issues on priority to ensure high CSAT

• Highlight any issues/concerns which might be impacting CSAT/Value/retention internally to product/sales/Finance/management and ensure follow-up for intime redressal

• Maintain discipline around too/metrics update to ensure end to end customer health tracking

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Experience Requirements:

• With at least a year of experience in delivering projects or designing conversations.

• With exceptional attention to detail and collaborative attitude.

• With a hunger to learn and thrive with new technologies

Other Requirements:

• With a strong theoretical understanding of how large language models work.

• With the magical ability to "bend" large language models to your requirements through expert prompt engineering.

• With a proven track record of thriving in fast-paced environments and driving innovation

Responsibilities:

• You will design conversational workflows tailored to client requirements.

• You will craft prompts that serve as both guidelines and guardrails for large language models, ensuring they generate relevant responses.

• You will take complete ownership of your digital assistant's performance—managing everything from conceptualization to execution, delivery, and troubleshooting

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Experience Requirements:

• Professional experience of 0-2 years.

• Has experience with integrating or building HTTP APIs

• Has hands-on experience of working with Python

• Good communicator

Other Requirements:

• Has experience working in any of Django Rest Framework, Redis, Celery

• Good understanding of various applied ML concepts and problems

• Has python programming experience on machine learning based projects

Responsibilities:

• Collaborating with Delivery, Infra and Product teams

• Create solutions for problems that can't be solved using current product offerings

• Interacting with Client Tech/Business teams.

• Understanding client workflows and replicating the same using Skit's existing products where possible.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve the client integration issues

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Bachelor's degree in Marketing, Business, or a related field; MBA is a plus

Experience Requirements:

• Proven experience of 5+ years in product marketing within the SaaS or AI tech industry.

• Strong understanding of SaaS AI business models and customer lifecycle.

• Experience working in a high-growth startup.

• Action-oriented with a focus on speed & results.

• Ability to thrive in cross-functional collaborations and different time zones

Other Requirements:

• Prior knowledge of SaaS, AI, Contact Center, and Customer Experiences preferred.

• Proficiency in marketing automation tools, analytics platforms, and CRM systems.

• Demonstrated ability to manage multiple projects simultaneously and meet deadlines.

• Lead cross-functional teams and meetings to get the alignment needed to prioritize work

• Strong time management skills and the ability to work on multiple projects

Responsibilities:

• Collaborate closely with Sales, Marketing, Product, and Leadership teams to align go-to-market strategies with organizational goals.

• Develop a wide range of marketing collateral, including product guides, ebooks, whitepapers, demos, case studies, blog posts, webinars, customer presentations, use case collateral, website content, and thought leadership pieces.

• Partner with Content, Brand, and Design professionals to create cohesive and impactful marketing initiatives.

• Develop and execute sales enablement materials to empower our sales teams with the tools and knowledge they need to succeed.

• Conduct thorough market research to understand customer needs, industry trends, and competitive landscape

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• A bachelor's degree in graphic design,visual communication/design/animation/ fine arts, or a related field is preferred

Experience Requirements:

• A brilliant creative thinker, conceptualization of ideas, visualization of outcomes and translating them into creative output.

• In developing creative elements for our regular marketing email campaigns, social media banners, event collaterals, blogs, case studies, eBooks, white papers, ad banners, GIFs, presentations and internal comms are required.

• Proficient in using various design software and tools to create visually appealing graphics, illustrations, icons, animations and layouts.

Other Requirements:

• Minimum 4 years of experience in SaaS/Startup sales or a similar role, preferably in marketing.

• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, and InDesign) (motion designing and video editing experience would be an added advantage) and other relevant tools is crucial.

• Experience in graphic design, branding, illustrations etc. for IT, B2B SaaS or creative agencies etc.

• Strong understanding of branding principles, design, copywriting etc

• A strong portfolio showcasing a variety of design projects and demonstrating proficiency in design software and tools is essential

Responsibilities:

• Solve complex visual challenges, such as creating a cohesive brand identity or designing user-friendly interfaces.

• Define and maintain the visual and brand identity across various platforms and mediums.

• Stay on top of all trends, competitive work, and maintain best practices

• Demonstrate exceptional project management skills, especially when handling multiple jobs

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Bachelor's degree in Business, Marketing, or a related field is preferred

Experience Requirements:

• 2-3 years of experience in SaaS sales or a similar role, preferably in debt collection, banking, and financial services.

• Proven track record of achieving or exceeding sales targets and generating qualified leads, preferably selling to the USA market.

• Strong communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with prospects.

• Excellent phone etiquette and active listening skills to understand customer needs and tailor messaging accordingly.

• Self-motivated and driven to succeed, with a competitive mindset and the ability to thrive in a fast-paced sales environment

Other Requirements:

• Familiarity with CRM software and sales tools (e.g., Salesforce, Outplay) is a plus.

• Solid organizational and time management skills to prioritize tasks and manage multiple leads effectively

Responsibilities:

• Conduct targeted outbound prospecting efforts to identify and qualify leads through various channels, including cold calling, email campaigns, social media, and potentially industry events.

• Research and identify key decision-makers within financial institutions, understanding their pain points and business objectives related to customer engagement, automation, and digital transformation.

• Engage prospects in meaningful conversations to uncover their specific challenges, educate them on the benefits of Conversational Voice AI, and position our SaaS solution as a valuable asset.

• Collaborate with account executives to seamlessly transition qualified leads into the sales pipeline.

• Utilize CRM software to track and manage leads, document interactions, and maintain accurate and up-to-date customer information

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Graduate degree in computer science or related field

Experience Requirements:

• Strong knowledge of theoretical and practical aspects of machine learning, including probability, statistics, learning theory, algorithms, and software architecture.

• Proven ability to deliver machine learning-driven solutions, particularly in production environments.

• Experience in Python programming for machine learning projects, with a solid understanding of CI/CD pipelines and deploying models using AWS or other cloud platforms.

• Good understanding of applied machine learning concepts, with experience in deploying ML models as microservices; previous experience with Conversational AI or NLP projects is a plus

Other Requirements:

• 2+ years of industrial experience

• Atleast 1 year of experience in Data Science or Machine learning (NLP/Speech would be preferable)

Responsibilities:

• Building ML models on our core ML platform; and monitor, diagnose and maintain active deployments.

• Create and own technical design for ML models associated with the voice-bot.

• Own the ML metrics related to bots - Intent, SCR, resolution, etc. and responsible for continuous improvement of ML performance

• Define and drive quality, performance, robustness, and reliability of our deliveries by collaborating with delivery stakeholders.

• Drive and organize research, discussion and reviews towards continuous improvements of our models and capabilities

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Big4 Experience Required (PwC, KPMG, Deloitte, EY)

• Chartered Accountant/MBA-Finance

Experience Requirements:

• 7+ years of relevant work experience in public accounting and venture-backed companies (Series A / B / C / D) in the marketplace or SaaS verticals

• Experience working with ZohoBooks will be an added advantage

• Experience preparing and going through Audits

• Great knowledge of GAAP

• Experience with international growth and consolidation

Other Requirements:

• Advanced Excel

Responsibilities:

• Manage the overall AP, AR and Payroll function

• Own monthly close process including treasury, balance sheet reconciliations for both group companies

• Lead all external audits

• Build scalable accounting processes including system implementation if needed

• Manage monthly tax and employee compliances

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Experience Requirements:

• 3-7 years of experience in closing full-cycle large-ticket SaaS deals (>100K ARR)

• Minimum 1-2 years of experience selling SaaS solutions in the North American region (>100K ARR; recent experience preferred)

• Experience engaging multiple stakeholders throughout the sales cycle including Legal, IT, Security, Finance, and Procurement

• Enjoy collaborating with internal sales teams like Solutions Engineers and Customer Success Managers

• Have background in global engagement across multiple lines of business and broadening product support within an organization

Other Requirements:

• You are an expert storyteller, effectively developing relationships with senior managers and the C-suite

• Understanding of Customer experience platforms (preferred)

• Collections market experience a plus

Responsibilities:

• Drive revenue and own the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers

• Provide recommendations based on a customer’s business needs and usage patterns

• Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries

• Collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers

• Educate customers on the value of Skit in a thoughtful way

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Bachelor's degree or relevant experience

• B.Des/M.Des degree in HCI or design related field is a plus

Experience Requirements:

• 1-2 years of industry experience in product design with a design portfolio that showcases some of the works you are really proud of

• Strong communication and presentation skills

• Proficient in fundamental visual & interaction design principles

• Expert in Figma

• Excellent interpersonal skills with the ability to clearly articulate a problem space

Other Requirements:

• Passionately curious about new developments in the field art and design

• Evolve and adapt in a fast-paced environment, work gracefully under pressure with a strong focus on details

• Ability to grasp the essence of complex design problems and translate them to beautiful yet practical design solutions

• Have a strong point of view to defend your ideas and communicate your thoughts through storytelling

• Ability to accept and design against feedback from colleagues in a rapid iterative design process

Responsibilities:

• Take part in product and design ideation, planning and prioritization of our diverse range of products and features

• Drive user research to establish benchmarks and obtain data on industry, technology and interaction design trends

• Create intuitive and beautiful interfaces that account for different users, various abilities and multiple circumstances

• Contribute, manage and use the components of the design system

• Handover the UI to engineering team with self explanatory specifications and guides

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Experience Requirements:

• Strong knowledge of SQL

• Working knowledge of scripting (one of Python, R)

• Experience working with at least 1 BI Tool (Superset, Tableau, Metabase, Google Analytics, Clevertap, MixPanel etc.)

• Strong communication skills - ability to effectively communicate the insights developed to the various stakeholders in the organization

• Able to work with agile product development teams and able to identify new ways to help your team be effective

Other Requirements:

• Brownie points to folks who’ve built or worked on analyzing conversational AI products

• Experience working on Machine Learning and NLP systems

Responsibilities:

• Support the product and delivery teams to drive improved product quality and customer satisfaction by leveraging data to study business and UX impact for features and product improvements

• Deep dive into data and identify right problem statements and right segments to target and take experimentation driven product delivery approaches.

• Work closely with Tech, Product, CS and Delivery to deliver standard and custom dashboards to enable understanding of bot health and performance with minimal guidance

• Capture insights from customer feedback, experiments, research, and data analysis to identify trends and pinpoint the drivers behind them; translate these insights into tactical solutions to improve our voicebot deliveries

• Becoming the domain champion of the product/function with a clear data-driven understanding of how callers interact with our voicebot

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Experience Requirements:

• Should have a knack for customer faced writing, research and implementation.

• Should be able to put themselves in the shoes of the end users while designing (UXknowledge is a plus).

• Good awareness of AI at user level / preliminary ML level will be preferred.

• Confident and can take ownership of their work.

• Demonstrating professional attitude to work and work environment

Other Requirements:

• Good communicator within the team and in front of the customers as well.

• For designers, fresh graduates with internship experience in content / copy / UX / AI can work well.

• For Sr. Designers, people with 2 to 4 years of experience in copy / UX / AI / AI content related roles would be good

Responsibilities:

• Understand Customers and their end users through research and analysis.

• Conceptualise and create user journey workflows for voice bots.

• Write required conversation pieces for voice bots to cover all user scenarios.

• Collaborate with multiple functions and own the user experience of the voice bots.

• For Sr.Designers, Collab with CUX teammates and mentoring/guiding/review responsibilities

Benefits:

• Private Health Insurance

• Paid Time Off

• Training & Development

• Performance Bonus

• Competitive Salary & Equity

Education Requirements:

• A Bachelor’s / Master’s degree / Ph.D. in Mathematics, Statistics, Computer Science, Computer Engineering, Quantitative/ Computational Social Science, or related field

Experience Requirements:

• 2+ years of professional experience in data science for AI/ML products

• Proficiency in prompting architecture or evaluating LLM behavior or relevant transferable experience

• Strong Python programming proficiency coupled with solid data structure and algorithm knowledge

• High-level familiarity with the architecture and operation of large language models

Other Requirements:

• Strong analytical and problem-solving skills & excellent written and verbal communication skills

• Ability to thrive in a fast-paced startup environment

Responsibilities:

• Design, develop, and refine prompts to elicit desired outputs from AI models

• Collaborate with product managers and other engineers to understand product goals and user needs

• Conduct A/B testing on prompts to determine effectiveness & track prompt performance across different models

• Write prompts for compelling characters and narratives

Benefits:

• Competitive salary and benefits package

• Opportunity to work with cutting-edge AI and Deep Learning technologies

• Professional development and growth opportunities

• Collaborative and innovative work environment

Education Requirements:

• A Bachelor’s or Master's degree in Computer Science or an allied domain

Experience Requirements:

• 5+ years in QA, enriched by a strong automation focus

• Proficiency in a diverse array of test automation tools and frameworks

• A hands-on approach to manual testing methodologies and best practices

• Comprehensive understanding of API and web application testing dynamics

Other Requirements:

• Expertise in testing Web applications to ensure smooth User experience

• Interest in carrying out tests within game engines, such as Unity and Unreal

• Innate analytical prowess paired with exceptional troubleshooting skills

• Fluent communication abilities and a knack for fostering team synergies

• An unwavering attention to detail, complemented by a commitment to excellence

• Prior experience with test management tools would be a feather in your cap

Responsibilities:

• Design and implement test strategies, ensuring every release undergoes rigorous testing

• Conduct hands-on manual tests as necessary to uncover nuances and unique scenarios

• Evaluate our website for optimal functionality, compatibility, and performance

• Document, monitor, and champion the resolution of defects, liaising closely with the development brigade

• Architect automated testing frameworks tailored for web applications and backend processes, utilizing technologies like Python, C++, WebGL, and more

Benefits:

• Private Health Insurance

• Paid Time Off

• Training & Development

• Performance Bonus

• Competitive Salary & Equity

Education Requirements:

• Bachelor's degree in Computer Science or any related field

Experience Requirements:

• Minimum 3+ years of experience in Unity3D

• Proficient in C# with a strong grasp of data structures, algorithms and OOPs

Other Requirements:

• Familiarity with AR/VR, networking protocols and 3D graphic design is an added bonus

Responsibilities:

• Designing interactive and technical demos

• Building SDKs for virtual worlds using Convai’s platform

• Collaborating across teams to ensure successful project outcomes

Benefits:

• Private Health Insurance

• Paid Time Off

• Training & Development

• Performance Bonus

• Competitive Salary & Equity

Education Requirements:

• Bachelor's degree in Computer Science or related field

Experience Requirements:

• At least 3 years of experience in software engineering, with a focus on cloud technologies and production environments

• Proficiency in cloud computing, preferably GCP

• Strong coding skills in Python, Go, or a similar language

• Familiarity with containerization and orchestration tools, such as Docker and Kubernetes

Responsibilities:

• Engage in the full software development lifecycle, from ideation to deployment, focusing on high-quality, innovative feature development within our technology stack

• Monitor and optimize system health and performance to ensure scalability and efficiency

• Develop automation scripts for deployment and maintenance tasks

• Lead incident response, diagnosis, and follow-up on system alerts

• Prepare documentation and runbooks for operational procedures

Benefits:

• Paid Time Off

• Training & Development

• Performance Bonus

• Competitive Salary & Equity

Education Requirements:

• Bachelor’s or Master’s in Computer Science or related field

Experience Requirements:

• 2+ years of experience in Unreal Engine development

• Created a C++ plugin in Unreal Engine

• Proficient in C++ and Unreal Engine API

• Ability to dig deep and modify C++ code in Unreal Engine or other libraries

Other Requirements:

• Multiplayer and networking in Unreal Engine is a plus

• Integrated an external C++ library with Unreal Engine in a plugin is a plus plus

• Demonstrated ability to mentor junior team members

• Firm grasp of game architecture and design patterns

• Passion for creating exceptional interactive experiences

Responsibilities:

• Integrate Convai's API seamlessly with Unreal Engine

• Build, integrate, and enable external C++ libraries with Unreal Engine

• Keep abreast of Unreal Engine updates; recommend innovations

• Review and guide the work of Unreal developers on the team

• Uphold code quality, functionality, and stability in Unreal Engine

Benefits:

• Private Health Insurance

• Paid Time Off

• Training & Development

• Performance Bonus

• Competitive Salary & Equity

Experience Requirements:

• 2+ years of experience in video editing

• Outstanding storytelling skills

• Aesthetic eye with brand-building ability for 3D graphics

• Proficiency in Adobe Premiere Pro and After Effects

Other Requirements:

• A keen aesthetic eye for storytelling and visual composition

• Deep understanding of video formats and optimization for various platforms

• Solid grasp of marketing principles and audience targeting

• Ability to work autonomously on multiple projects

• Exceptional attention to detail and quality

• Excellent communication and leadership skills

• Bonus: Familiarity with Photoshop, Illustrator, XD, and Figma

Responsibilities:

• Lead video projects from concept to completion

• Cut and edit footage to craft compelling narratives

• Apply graphics and visual effects to enhance video quality

• Curate music and sound for emotional impact

• Adapt video content for multiple platforms

Benefits:

• Private Health Insurance

• Paid Time Off

• Training & Development

• Performance Bonus

• Competitive Salary & Equity

Education Requirements:

• A minimum of a bachelor's (master’s is a plus) in a STEM field is also required. Ideally, a background in AI, physics or mathematics with demonstrable intellectual curiosity

Experience Requirements:

• Demonstrated success in large-scale marketing campaigns and email marketing initiatives, focusing on measurable outcomes

• Experience leading and growing a YouTube channel, highlighting an ability to captivate audiences through video content

• Minimum of 2 years in mobile media buying on substantial platforms like Google, Facebook, and TikTok

Other Requirements:

• Exceptional communication skills paired with the ability to transform data into actionable business insights, a balance of creativity and analytical problem-solving

• Experience working with game engines and understanding the gaming industry's nuances

• Familiarity with AI and its application

• Proficiency in managing and growing a Discord community, fostering an engaged and interactive user base

• Proficiency in marketing tools such as HubSpot, Gmass, Hootsuite, and Sprout Social (social media management)

Responsibilities:

• Leverage superior communication skills and a solid aesthetic sense to define and elevate the Convai brand

• Create compelling content across platforms (website, LinkedIn, Twitter, etc.) and continually monitor engagement metrics to refine messaging, identify keywords, and target audiences creatively

• Lead visual direction for Convai, ensuring all assets resonate with our product's visual-centric nature

• Develop, execute, and monitor multi-channel marketing campaigns to drive conversions

• Work closely with product, design, and the CEO to ensure cohesive and accurate product representation