SentiOne

Benefits:

• TRUST, OWNERSHIP, FREEDOM

• OWN AI PRODUCTS

• GREAT TEAM

• DEVELOPMENT & LEARNING OPPORTUNITIES

• TOP-NOTCH EQUIPMENT ],

Experience Requirements:

• 4 years of experience in product ownership, product management, or related technical role

• 2+ years of experience building and shipping technical software products

• 2+ years of experience in working with external clients, contracts obligations, gathering client requirements

• Experience in on-premise products

• Experience managing day-to-day technical and design direction

Other Requirements:

• Technical and analytical knowledge with a can-do mindset

• B2+ English level and polish language skills

Responsibilities:

• Product Delivery - acting as a Scrum PO for the Engineering team

• Product Delivery & Discovery - collecting, managing, and documenting user requirements and contractual obligations in multi-stakeholder environments

• Close cooperation with the sales team and project managers during platform deployment and customization process

• Ensuring that customizations for customers are in line with the goals and vision of the product

• Roadmap Planning and Goal Settings processes

Benefits:

• TRUST, OWNERSHIP, FREEDOM

• OWN AI PRODUCTS

• GREAT TEAM

• DEVELOPMENT & LEARNING OPPORTUNITIES

• TOP-NOTCH EQUIPMENT ],

Experience Requirements:

• Several years of experience in selling customer service or similar systems to enterprises

• Process-oriented with a strong discipline and proven track record of effectively leveraging sales methodology

• Gritty and scrappy with a proven ability to prospect, hunt, and build pipelines and opportunities in an evangelical/frontier sales role

• Experience in selling both application software products and related services in polish and foreign markets

Other Requirements:

• Relentless and resolute in the pursuit to close deals while providing a remarkable prospect and client experience

• A team player willing to contribute and help others be their best and achieve their goals

• Self-aware, humble, confident, and coachable

• Excellent communication and presentation skills

• C1 English level and knowledge of Polish language

Responsibilities:

• LEAD & SUPPORT SALES DEV. Both creating and running cold campaigns in Telecom, Banking, Personal Finance, Insurance, Transport industries via phone and text touch points, and supporting Sales Development team in new campaigns: defining ICP, verifying target lists, messaging, ensuring proper take over of interested leads.

• INTRO CALL. Conducting introductory calls encompassing (in future might be divided into 2 stages, one as qualification for Sales Development and second for Sales): - Initial company and product presentations, - Short product live demo including basic bot building - Live voicebot conversation - Gathering all required data for customer qualification

• DEMO. Demonstrating the demo on a wider client meeting, including live chat, live voice conversation and going through the details on how the bot was built, in-detail presentation of the company, going through all platform.

• EVANGELIZE. Helping the customer to convince internally all stakeholders to start a PoC, includes: - more demos, - more advanced technical conversations with IT, may require to bring additional sales support SentiHero’s from Product/Bot Design/Project Management teams, - set up the goals and requirements for PoC, - PoC formal contract processing.

• TENDERS. Facilitating RFI and RFP process, responding to any requirements documents (includes creating the first response independently, then if required consulting it with SentiOne’s business analyst, product owner, bot designers), collecting all formal documentation required in RFI’s and RFP’s.

Benefits:

• TRUST, OWNERSHIP, FREEDOM

• OWN AI PRODUCTS

• IMPACT

• DEVELOPMENT & LEARNING OPPORTUNITIES

• INFORMAL ATMOSPHERE ],

Experience Requirements:

• Minimum 1-2 years of experience with Social Listening Tools (preferably Brandwatch, Talkwalker, Meltwater, Sprinklr, Social Studio, Radian6)

Other Requirements:

• Passion for working with the customers and being able to work independently and as part of a team in a fast-changing and fast-paced environment

• Experience in building and maintaining long-term relationships with customers over the phone directly and conducting presentations/trainings

• Excellent Spanish and English writing + spelling skills

Responsibilities:

• Provide superior customer support via email and telephone

• Building and maintaining long-term relationships with customers and partners

• Take care of customer satisfaction by coming up with customer support content

• Expansion of activities in sales and account managing in LATAM

• Supporting and leading Marketing Activities ],