Jinnee
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About
Jinnee is a fintech virtual assistant that enhances customer support and streamlines banking services. It addresses problems like limited support capacity, long wait times, and repetitive queries. Jinnee automates responses to frequently asked questions, enabling quick replies and personalized banking services. It plays the role of a financial advisor by offering tailored financial solutions and assisting clients 24/7, ensuring that they receive immediate help regardless of time zones. Jinnee can handle 80% of customer requests autonomously, with human support available for more complex tasks. The tool features natural language processing, automated learning, and insightful analytics to track key metrics and improve client interactions. Jinnee also allows users to create customized chatbots and visualize analytics without requiring advanced technical skills.
Platform
Task
Features
• natural language processing
• 24/7 customer support
• automated learning
• insightful analytics
• enhanced marketing strategy
• personalized banking services
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