Cheerlink
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Owned by: Wangye Zhao
About
Cheerlink is an AI-powered customer service platform designed to enhance customer engagement, support, and sales operations. It offers an AI chatbot capable of handling up to 90% of customer inquiries automatically, available 24/7 in multiple languages. Features include proactive AI, multi-channel support, brand voice customization, and an AI copilot for human agents with features like reply suggestions, contact highlighting, AI summaries, and AI writing assistance. A mobile app is available for iOS and Android. Pricing plans range from a free plan to a Pro plan with unlimited live chat and increased AI chatbot conversation limits. Thousands of companies worldwide use Cheerlink.
Platform
Task
Features
• ai summary
• brand voice customization
• ai chatbot
• ai writing
• proactive ai
• contact highlight
• reply suggestion
• multi-channel support (email, chat, social media)
FAQs
What is Cheerlink?
Cheerlink is a customer service tool that helps increase sales and provides top-notch customer service by enhancing customer engagement, support, and sales operations.
What benefits does Cheerlink offer over traditional support methods?
Cheerlink offers 24/7 availability, instant responses, and the capacity to handle a high volume of inquiries without compromising quality, thus enhancing operational efficiency, unlike traditional support methods.
What is a Conversation in Cheerlink?
A Conversation in Cheerlink encompasses any live chat, email, or social media channel interaction. It can be initiated by a visitor, operator, or automated campaign.
How does the AI Chatbot handle customer inquiries?
Cheerlink AI's chatbot uses the website's data to learn and respond to customer inquiries, handling up to 90% of issues autonomously. It can also be trained with additional content and resources to provide more personalized and accurate responses.
If the AI cannot answer a question, is there a way to retrain it?
Yes, you can provide additional instructions and adjust answers in the "inbox" section to improve the AI's responses over time.
Are there any limits to the amount of documentation I can use to train the chatbot?
Currently, there are no limits. You can upload as many resources as you need to train and refine the AI's capabilities.
Is there a mobile app for Cheerlink?
Yes, Cheerlink offers a native mobile app for better performance and user experience, allowing you to manage conversations on the go.
How does the free trial work?
During the free 14-day trial, you can explore all Cheerlink features and plans to see how they can improve customer service and accelerate sales. No credit card information is required for the trial. At the end of the trial, your account will downgrade to the Free plan unless you choose a paid subscription.
Will Cheerlink slow down my website?
No, Cheerlink is optimized for speed and is SEO-friendly, ensuring it won't negatively impact your website's performance.
Pricing Plans
AI Starter
$19.00 / monthly• Everything in Free
• 100 Live chat conversation per month
• 100 AI chatbot conversation per month
• Set up your AI chatbot brand voice
• AI chatbot available 24/7, reply in up to 70 languages
• AI sales rep recommending products
• AI helps customers check orders
Advanced
$29.00 / monthly• Everything in AI Starter
• 300 Live chat conversation per month
• 300 AI chatbot conversation per month
• Facebook and Instagram integration
• Email forwarding
• Email and SMS marketing campaigns
• Set up your branded domain
Pro
$99.00 / monthly• Everything in Advanced
• Unlimited live chat conversation per month
• 1,200 AI chatbot conversation per month
• AI learned and improved itself
• Priority 24/7 support
Average Rating: 5.0
Average Rating: 5.0
5 Stars:
2 Ratings
4 Stars:
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User Ratings
changhui wang
1/3/2025
Powerful AI Chatbot and Customer Service!
Sun Woody
1/3/2025
The Cheerlink team have nailed it! They really have taken the time and researched what most businesses are looking for in a chat app.
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