Teammates.ai (Raya)
Click to visit website
About
Teammates.ai, formerly Uktob, offers Raya, an AI teammate for customer service. Raya manages customer support operations across phone, email, and chat in 50+ languages. It transforms customer support into a fully automated process, handling interactions instantly across all channels. Raya integrates with over 30 platforms, including Zendesk, Salesforce, and Shopify. It is suitable for businesses of all sizes, from startups to large enterprises, aiming to reduce operational costs and improve customer experience.
Platform
Task
Features
• live chat
• multilingual support (50+ languages)
• ai customer service
• end-to-end resolution
• autonomous ai teammate
• integration with crm and customer service platforms
• email inbox management
• phone support
FAQs
What is the difference between an Autonomous AI Teammate like Raya and traditional chatbots?
An Autonomous AI Teammate like Raya significantly surpasses traditional chatbots and standard AI-powered customer service solutions. Traditional chatbots typically handle only basic, scripted Q&A, relying heavily on human intervention for complex issues. In contrast, Raya is built on a proprietary "Network of Agents"—Numerous specialized AI Agents collaborating autonomously. Each agent expertly handles distinct tasks such as email management, live chat, phone interactions, or social media communications. Collectively, these agents autonomously manage comprehensive customer service workflows, independently resolving complex customer interactions from start to finish, with minimal or no human oversight.
How quickly can Raya be implemented into our existing customer support systems?
Implementing Raya typically takes just a few days to a few weeks, depending on your current system setup and specific needs. Raya is designed for rapid deployment, easily integrating into over 30 existing platforms such as Zendesk, Salesforce, and Shopify, enabling quick improvements in efficiency without disrupting ongoing operations.
Which languages and countries does Raya support?
Raya supports customer interactions in over 50 languages, with specialized expertise in multiple Arabic dialects. Our platform serves global enterprises and rapidly growing businesses worldwide, effectively managing multilingual and multicultural customer service demands.
Can Raya handle complex customer interactions without human intervention?
Yes, Raya is uniquely capable of autonomously managing complex customer interactions end-to-end. Raya doesn't simply answer FAQs; she proactively resolves support tickets, interacts naturally with customers, and only escalates issues requiring strategic human intervention, significantly reducing manual workloads and enhancing operational efficiency.
How is Raya different from other AI Customer Service solutions?
Raya represents a new category—an Autonomous AI Teammate, distinct from standard AI assistants or automated chatbots. Raya autonomously handles comprehensive workflows through a powerful "Network of Agents," integrates deeply with your systems, delivers tangible business outcomes, and significantly reduces operational costs, allowing your human teams to focus on high-value activities like innovation and relationship-building.
Does Raya integrate with popular customer service and CRM software?
Absolutely. Raya seamlessly integrates with over 30 leading customer service and CRM platforms, including Salesforce, Zendesk, Freshdesk, Slack, Gmail, Shopify, Hubspot, Notion, Airtable, Dropbox, Google Drive, Trello, Confluence, Pipedrive, and social media platforms like Facebook, Instagram, and WhatsApp. This comprehensive integration capability ensures a smooth and effective operation within your existing ecosystem.
Is Raya suitable for large-scale enterprises or primarily for small businesses?
Raya is built to scale autonomously and effectively, making her ideal for businesses of all sizes—from startups to large enterprises. Raya helps companies drastically reduce customer service operational costs, streamline processes, and consistently deliver high-quality customer experiences at scale.
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
Cheerlink
AI-powered customer service platform with chatbot, proactive AI, multi-channel support, and an AI copilot for human agents. Offers free and paid plans.
View Details
Tidio
AI-powered customer service platform with live chat, help desk, and automation features. Integrates with various platforms and offers scalable pricing plans.
View Details
Ebbot
Ebbot uses AI to automate customer service, providing faster responses, lower costs, and improved customer satisfaction.
View Details
Glia
Glia is a Digital Customer Service platform that unifies digital channels with AI to enhance customer experience for financial institutions.
View Details
Chatness AI
Chatness AI is an Intercom alternative that enhances customer service while reducing costs. It helps businesses automate tasks, sales, and marketing. Create your own chatbot in minutes.
View DetailsFeatured Tools
Songmeaning
AI tool uncovering stories and meaning behind song lyrics. Offers lyric translation and AI music generation.
View Details
Whisper Notes
Offline AI speech-to-text transcription app using Whisper AI. Supports 80+ languages, audio file import, and offers lifetime access with a one-time purchase. Available for iOS and macOS.
View Details
GitGab
Connect your Github repos to ChatGPT & Claude for code assistance, bug finding, and documentation. Free trial available.
View Details
Fully Booked AI
Fully Booked AI is an all-in-one solution designed specifically for salons and med spas, offering AI-powered marketing automation, lead generation, and streamlined communication.
View Details
Make-A-Craft
Make-A-Craft helps you discover craft ideas tailored to your child's age and interests, using materials you already have at home.
View Details
GIF Face Swap
Free online tool to swap faces in GIFs. Upload your GIF and a target face to create fun, shareable images. No registration or limits.
View Details
All Voice Lab
All Voice Lab provides AI-powered audio solutions, including text-to-speech, voice cloning, and voice changing. It helps creators and businesses reach global audiences with realistic and expressive voices.
View Details
UnAI My Text
UnAI My Text transforms AI content into natural, human-like text, bypassing AI detection. It's easy to use, fast, and free, offering unlimited usage and multi-language support to make AI-generated text sound more human.
View Details
AI Eraser
AI-powered tool to erase elements from portrait photos with custom and HD results. Upload, select a plan, and erase.
View Details
Smart Cookie Trivia
A trivia website with questions in multiple categories. Play now and expand your knowledge!
View Details
1Template
1Template makes professional resume creation simple and powerful. It offers a single, modifiable template that provides expert guidance every step of the way. It uses AI to help you craft a better resume.
View Details
TheLibrarian.io
WhatsApp AI Assistant designed to help Master Your Inbox, Control Your Schedule, and Find Anything You Need — so you can focus on what truly matters.
View Details
Verisquad
Verisquad is an AI-powered multi-agent system for comprehensive claim verification, leveraging coordinated AI agents and evidence-based fact-checking to provide accurate veracity ratings.
View DetailsGetLeads
AI-powered lead generation tool for finding relevant companies and decision maker contacts, with features like prospecting, lookalike leads, AI message generation, and automated email outreach.
View Details