Awhy
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About
Awhy offers AI-driven virtual assistants designed to enhance customer service by automating responses, managing customer interactions, and integrating with existing business systems. Their chatbot technology helps to automate repetitive inquiries, allowing human agents to focus on complex issues. With a 24/7 support feature, Awhy claims to improve customer satisfaction while significantly reducing operational costs. The platform integrates seamlessly with systems like Salesforce and proprietary CRMs, aiming to maximize efficiency in customer care. Founded in Bologna, Awhy has established itself as a reference point in Italy for chatbots and customer care solutions, focusing on continuous improvement for business processes and customer relationships.
Platform
Task
Features
• lead generation
• integration with crm systems
• task automation
• conversational ai
• automated customer support
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