Proto AICX
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About
Proto AICX offers a comprehensive platform designed to enhance customer interactions through AI in multiple languages. It includes chatbots for automating customer support, live chat that integrates human agents with AI for efficient routing and responses, ticketing systems for faster resolution, and customer management systems that leverage CRM capabilities. The platform caters to various industries, including financial services, health services, transport services, and government agencies, enabling businesses to serve customers more effectively with actionable insights, compliance with local data regulations, and integration with popular messaging apps.
Platform
Features
• chatbots for multilingual customer support
• integration with external apps
• data compliance and privacy management
• omnichannel experience with messaging apps
• customer profile management with crm capabilities
• ticketing system for automated resolution
• live chat integration with human agents
Pricing Plans
Free
Free Plan• 1,000 interactions per month
• 3 team members
• 1 sub-company
• 1 chatbot
• 2 training sources
• Unlimited languages
• Messaging apps
• Initiate chats proactively
• Basic analytics dashboard
Pro
USD1599.00 / per month• 50,000 interactions per month
• 10 team members
• 1 sub-company
• 2 chatbots
• Unlimited training sources
• Custom email domains
• Export data
• API account access
Total
USD2499.00 / per month• 75,000 interactions per month
• 20 team members
• 10 sub-companies
• 10 chatbots
• Helpdesk apps
• Ticket summarization
• Chat summarization
• Customer sentiment
Enterprise
Unknown Price• 100,000 interactions per month
• Unlimited team members
• Unlimited sub-companies
• Unlimited chatbots
• Live translation
• Scraping apps
• White labeling
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