ChatIQ
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About
ChatIQ is an AI knowledge base and automated customer support system designed to enhance business communication. It enables efficient customer ticketing by utilizing AI to automate responses based on company data, ensuring reliable and rapid resolutions. The tool prioritizes support tickets, drafts replies, and seamlessly transitions customers to human support when necessary. ChatIQ offers a customizable chatbot that can be embedded on websites, capable of learning from customer interactions and providing analytical insights on service performance. The platform includes various pricing plans, starting with a free trial for 14 days, and scales up to enterprise-level features.
Platform
Task
Features
• 24/7 availability
• customizable branding
• advanced analytics
• automates customer support
• scalable chatbot solutions
• seamless handoff to human agents
• prioritizes support tickets
• integrates ticketing system
• ai trained on company data
FAQs
What is ChatIQ used for?
ChatIQ is for building a support ticketing tool integrated with an AI chatbot, using company data to answer customer questions instantly.
How does support ticketing work?
Support ticketing is integrated within the chatbot; users can submit tickets directly or ask questions with the AI aiding them.
How do I train the AI?
You can train the AI by scraping your website, uploading PDFs, or plain text, with options varying by plan.
Can I add it to my website?
Yes, ChatIQ can be embedded on websites using an easily customizable widget.
Looking For A Feature?
ChatIQ offers enterprise services for custom features; schedule a demo call for more details.
Pricing Plans
Starter - Weekly
USD7.00 / per week• Unlimited support tickets
• 15,000 messages/month
• 1,000,000 uploaded words
• 15 chatbots
• 75 URLs scraped
Starter - Monthly
USD7.00 / per month• Unlimited support tickets
• 25,000 messages/month
• 5,000,000 uploaded words
• 30 chatbots
• 250 URLs scraped
Professional - Weekly
USD95.00 / per week• Unlimited support tickets
• All features of Starter
• Text generation
• Keyword extraction
• Summarization
Professional - Monthly
USD95.00 / per month• Unlimited support tickets
• 25,000 messages/month
• 5,000,000 uploaded words
• 30 chatbots
• 250 URLs scraped
Enterprise - Weekly
USD195.00 / per week• Unlimited support tickets
• 50,000 messages/month
• 10,000,000 uploaded words
• 50 chatbots
• 250+ URLs scraped
Enterprise - Monthly
USD195.00 / per month• Unlimited support tickets
• 25,000 messages/month
• 5,000,000 uploaded words
• 30 chatbots
• 250 URLs scraped
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