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MerQ

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About

MerQ is an enterprise virtual assistant platform designed for conversational businesses, enabling the creation and management of chatbots that engage users via multiple channels such as WhatsApp. The platform supports multilingual voice notes in both English and Arabic, leveraging artificial intelligence, machine learning, and natural language processing for deeper user understanding. Furthermore, MerQ provides insights and customer segmentation capabilities based on specific business needs, allowing for improved user engagement and support.

Platform
Web
Keywords
chatbotconversational aivirtual assistantfinancial assistantomni-channel
Task
virtual assistants
Features

• convenient user experience

• multilingual voice support (english, arabic)

• omni-channel infrastructure

• cognitive knowledge for better user engagement

• insights and segmentation tailored to business needs

• rich media capabilities in whatsapp

• keyword recognition system

• multiple virtual assistants for financial services

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