DolphinChat
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About
DolphinChat is a conversational AI platform that allows organizations to create rich communication experiences. It automates customer interactions, providing 24/7 support, handling repetitive queries, and enhancing lead generation through interactive forms. The platform is designed to improve customer service, increase team efficiency, and personalize user experiences across various channels such as WhatsApp, Facebook Messenger, and websites. DolphinChat offers different chatbot solutions tailored for specific use cases, including lead generation, e-commerce, appointment scheduling, and smart city communication.
Platform
Task
Features
• lead generation
• 24/7 customer support
• personalized customer interactions
• automated conversation handling
• integration with multiple platforms (whatsapp, facebook, website)
FAQs
What is a conversation?
A conversation is a message sent or received by the chatbot, irrespective of the number of messages in each message.
What’s the payment schedule?
The charge for subscription plans is deducted on the first day of each billing cycle (monthly/annually).
Can I change my plan anytime?
You can change your plan anytime, but it will take effect at the end of your current billing cycle.
Do you have a cancellation fee?
There are no cancellation fees, but there is a minimum 30 days cancellation period.
What is your refund policy?
You can request a refund within 7 days of your subscription payment if you are not satisfied.
Pricing Plans
Dolphin-Basic
Free Plan• 1,000 conversations/month
• 1 Chatbot
• Live Chat (1 Agent)
• Web Channel
• Upto 10 FAQs
• Basic JSON API
• Real-Time Chatbot Analytics
Dolphin-Plus
INR9999.00 / per month• 10,000 conversations/month
• 1 Chatbot
• Live Chat (1 Agent)
• Mobile(Android & iOS) Channel
• Upto 20 FAQs
• SMS Gateway Integration
• Email Gateway Integration
• Role Based Access
Dolphin-Pro
INR18999.00 / per month• 35,000 conversations/month
• 1 Chatbot
• Live Chat (2 Agents)
• Facebook Messenger Channel
• WhatsApp Business Channel
• Upto 30 FAQs
Dolphin-Mega
INR36999.00 / per month• 90,000 conversations/month
• 2 Chatbots
• Live Chat (2 Agents)
• Facebook Messenger Channel
• WhatsApp Business Channel
• Upto 40 FAQs
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