SigmaMind AI
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About
SigmaMind AI is a sophisticated tool designed to automate customer support by utilizing a personalized AI customer experience (CX) agent. This AI agent is not just a chatbot but effectively resolves support tickets through various channels including email, chat, social media, and SMS. It seamlessly integrates with e-commerce platforms like Shopify, Zendesk, and Gorgias, streamlining support operations. SigmaMind AI ensures that responses are tailored based on customer history and preferences, providing a personalized experience. With an automation capacity of up to 80% when combined with workflows, the tool is built to enhance customer engagement while delivering efficient ticket resolution.
Platform
Task
Features
• personalized responses
• end-to-end ticket resolution
• e-commerce integrations
• omnichannel ticket resolution
• high automation rate with ai+workflows
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