Percept.AI
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About
Percept.AI is an AI-powered customer support agent that helps businesses reduce their team's workflow and enhance customer experience. It uses past customer communication data to create an AI agent that can answer questions and resolve issues instantly, 24/7. The tool integrates with existing chat and ticketing platforms and offers an AI-powered self-service layer. Percept.AI has been acquired by Atlassian.
Platform
Task
Features
• enhance customer experience
• ai-powered self-service layer
• integrate with chat and ticketing platforms
• parse past customer communication data
• answer instantly, 24/7
• reduce team workflow up to 60%
Job Opportunities
Senior Product Marketing
AI-powered customer support agent that reduces workflow and enhances customer experience.
Benefits:
Competitive pay
Insurance
Paid vacation
Work from home
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