Cyara
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About
Cyara offers an AI-powered Customer Experience Assurance Platform that enables businesses to enhance customer interactions through automated testing and monitoring. Its services include omnichannel testing, IVR testing, voice quality assurance, and conversational AI testing, ensuring that customer journeys function seamlessly across various platforms. Trusted by over 450 global brands, Cyara is designed to proactively identify and address potential issues in customer experience applications. The platform emphasizes a user-friendly, no-code interface, making it accessible for organizations to optimize their contact center technology. With a proven ROI of 334% and payback in less than 6 months, Cyara positions itself as a leader in transforming and assuring customer experiences.
Platform
Features
• ai-powered cx assurance
• omnichannel testing
• conversational ai testing
• voice quality testing
• back-end data system integrity testing
• cloud contact center monitoring
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