MyAlice
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About
MyAlice is a comprehensive support and sales automation platform designed for growing eCommerce and DTC brands. It centralizes customer interactions from various messaging platforms like WhatsApp, Instagram, and Facebook, allowing businesses to engage with their customers seamlessly. MyAlice facilitates automation of cart recovery, order notifications, and builds long-lasting customer relationships with an emphasis on conversational commerce. It integrates well with popular eCommerce platforms such as Shopify and WooCommerce, and offers various tools and resources for enhancing customer services across multiple channels. The platform also prides itself on its commitment to customer support and has garnered positive reviews from users for its effectiveness in increasing sales conversions and customer satisfaction.
Platform
Task
Features
• natural language processing
• custom chatbot setup
• automated cart recovery and order notifications
• centralized customer interactions
• integration with whatsapp, instagram, facebook, and more
• support and sales automation for ecommerce
FAQs
Do you have a refund policy?
We offer all customers a 30 day money-back guarantee. If you are not satisfied for any reason with your purchase within 30 days, we will refund you.
Do you charge anything for accessing to WhatsApp Business API?
No, it's absolutely FREE! MyAlice does not charge for access to WhatsApp Business API.
What does WhatsApp charge for the API?
WhatsApp’s charges are public and apply for usage beyond the first 1000 service conversations.
What are conversations?
Conversations are 24-hour increments that start when the first message from a business is delivered.
Are all charges prepaid on MyAlice?
Subscription fees are charged at the beginning of the billing period, with prepaid credits required for broadcasting.
Pricing Plans
Premium
USD60.00 / per month• Includes 5 team members (additional $12/member)
• Unlimited customers
• Business hours
• Smart ticket assignment
• Quick replies and customer tags
• Shopify and WooCommerce integration
• WhatsApp marketing broadcasts
• Website chat widget
• Chatbot builder for all channels
Business
USD180.00 / per month• Includes 5 team members (additional $36/member)
• WhatsApp marketing automation
• Natural language processing
• Custom chatbot setup
• API and webhook
• Full onboarding & migration support
Enterprise
Unknown Price• Includes unlimited team members
• Engineering support
• Dedicated success manager
• Marketing consultation
• Custom invoicing and branding
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