Vouchery
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About
Vouchery is an all-in-one promotional engine that helps orchestrate and deliver the right incentive at every stage of the customer lifecycle. It offers AI-powered coupon management and automation, allowing businesses to create contextual, predictive marketing promotions and special offers. Key features include personalized incentives, prevention of discount abuse, increased marketing efficiency, and mobile-ready coupons. Vouchery integrates with various 3rd party services and offers a programmable Coupon API for flexible management. It serves businesses across various sectors including e-commerce, retail, travel, and fintech.
Platform
Features
• mobile ready coupons (qr format, mobile scanning app)
• make it transparent
• increase marketing efficiency
• distribute unique coupons at the right time and prevent unprofitable customers from abusing your discounts
• 1:1 segmented, personalized incentives
• contextual, predictive marketing promotions and special offers
• discount less, engage more
• ai-powered coupon management & automation
FAQs
What is a project?
A project is essentially a sub-account, that you can use to easily differentiate & manage multiple brands, eg local country shops. Each project has a separate data.
What is redemption?
Redemption is a processed transaction that takes place when the reward is redeemed ( in the form of discount ) or assigned to the Customer ( in the form of loyalty points ).
Do you have a trial period?
Yes, we do have 30 days trial period for you to use your production account and resign before the period ends with no payment. If however, you need more time for integration, then we’re happy to give you a discount on the payment plan.
Do you offer any discounts?
We run a Promo Management Software, so of course, we do! You get 10% OFF when you decide to pay annually. Plus, we have a Referral Bonus, when you can get 20% monthly revenue of every new client that you recommend.
What happens when I extend the limit of redemptions, will you stop accepting vouchers?
The user experience of your Customers is very important to us, therefore we do not block the redemptions after you extend your limits. We will simply inform you about it and propose an alternative plan.
I have a limit of processed transactions, but how many unique coupon codes per month I can generate?
We understand that especially in marketing, every business needs to test various business logics to learn what is best for their Customers. Therefore, we don’t limit the number of coupon codes generated or uploaded to our platform, nor the number of campaigns created.
What if I am unhappy with your service and want to resign?
We strive to ensure that our Clients are satisfied with our services. However, if for any reason, you decide to discontinue our service, you may do so within 30 days. Additionally, you can export your vouchers and redemptions data to ensure that your Customers can still redeem active promotions.
What form of payment do you accept?
Each payment is done upon invoice and you can pay for it via bank transfer or a credit card. You can also add your credit card information so that future payments will be processed automatically. Keep in mind we never store your card data - we use Stripe to process credit card transactions.
What is the SLA that you offer?
Read more in our API docs. You’ll need to sign up to get an access token. Once you have that, we will work with your engineering team to implement the seamless promotions experience. This can take as little as a day. Our Enterprise package includes a dedicated implementation manager. Within the Standard Support terms, we provide Technical & Business Support to Customers via phone, chat and email on weekdays during the hours of 9:00 am through 6:00 pm CET time, with the exclusion of Federal Holidays (“Support Hours”). You may initiate a helpdesk ticket any time by emailing support@vouchery.io. We will respond to all Helpdesk tickets within one (1) business day. As our Customer, you also get access to the Vouchery User Community Slack to get product updates, exchange ideas and take part in new feature testing.
Does Vouchery have business insurance to make my business safe?
Yes, we have a Hiscox Business Insurance by Hiscox Insurance Company Limited, specifically: - Professional indemnity insurance for technology companies, with coverage up to £2,000,000 per claim - Public and products liability insurance, with coverage up to £5,000,000 per claim - Employers’ liability insurance - Cyber and data insurance In the unlikely event of unplanned downtime falling below 99.9%, we offer a partial or full refund of your monthly license fees. For further details, please refer to your SLA and Service Order Agreement or contact [Vouchery Support Team.
Pricing Plans
Hustler
USD69.00 / per month• 1 Project
• 5 Users
• 5000 reward redemptions per month
• 20,000 Customer Contacts
• Unlimited coupon codes generation
Startup
USD239.00 / per month• 3 Projects
• 10 Users
• 15000 reward redemptions per month
• 50,000 Customer Contacts
• In store coupon validation with Vouchery mobile app
Business
USD489.00 / per month• 10 Projects
• Unlimited Users
• 30000 reward redemptions per month
• 150,000 Customer Contacts
• Multi-level user account management
• Premium Support
Enterprise
Unknown Price• Unlimited # of Projects
• A separate cloud server instance in a chosen location
• Unlimited coupon codes generation
• Premium Support (24/7)
• Assigned Customer Success Manager
• All campaign types
• Custom SLA
• Next Best Offer prediction & abuse score
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