ChatDaddy
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About
ChatDaddy is an AI-powered WhatsApp automation tool that helps businesses improve customer support workflow, boost team productivity, and increase sales. It offers features like AI chatbots (powered by GPT-4) for automated responses, a shared inbox for team collaboration, no-code automation workflows, AI-powered reply suggestions and tone adjustments, and targeted broadcast messages. The platform integrates with various tools like Hubspot, Shopline, Zapier, and others, providing a centralized CRM and reporting dashboard. ChatDaddy emphasizes efficiency, cost reduction, and improved customer experience through automation and streamlined communication.
Platform
Features
• workflow automation
• whatsapp marketing
• whatsapp shop
• whatsapp chatbot
• whatsapp team inbox
• ai whatsapp chatbot
• whatsapp pay
• whatsapp notification
FAQs
Is there a free trial?
Yes, you will get 25,000 free credits on signup which you can use to try the app. After you run out of those credits, you have to buy a credit subscription.Note - Top-ups are only available if you have an active Credit subscription.
How does the credit subscription work?
Subscribing to a recurring credit plan gives you a set number of credits. This delivery happens based on your payment cycle. You receive all your credits for the quarter/year the day you pay. These credits get used as you use the app.
What are the different types of charges?
Credits are consumed in two ways– 1. Recurring Charges – Services like additional channels, users, integrations, automations are charged on a recurring basis. Every month that amount will be deducted from your account.2. One-time charges – Sending messages is a one-time charge. We charge per message, so your credits are consumed based on the number of messages you send.
What happens after I finish all my credits?
When you run out of credits, you can either-1. Upgrade your recurring subscription if you think you need extra credits every billing cycle. Or2. You can top up your account, which lets you buy additional credits for a one-time fee. These cost more than recurring credits, so if you feel your usage is increasing steadily, it would be cheaper to upgrade your subscription.
Do credits expire?
Credits expire in two years on a roll over basis. So, credits which were added to your account in January, 2024 will expire in January 2026, giving you enough time to consume them.
How do I track how credits are consumed?
There is a detailed section which will provide information such as which service consumed which credit, when your recurring and top ups were added to your account, along with any bonuses from chatdaddy. Can head over to Settings>Billing
How is this system better than a tiered system?
In this system, you are only charged for what you consume. There are no arbitrary limits to what you can or cannot use. All features are available as soon as you sign up!
What are the different types of credit additions?
Credits are added to your account in the following ways–1. Recurring Subscription Credits (Paid)2. One time top-ups (Paid)3. Bonus Credits (free) – Bonuses we provide on signing up or completing certain tasks.
What happens when credits go to 0?
The app is locked if credits go to 0. You will be redirected to upgrade your plan or top up.
Are credits refundable once purchased?
Credits are non-refundable once purchased. We recommend you to use it fully to maximize your experience with our services.Feel free to contact us for assistance in optimizing your credits.
How is an active chat measured?
An active chat is any chat that has had a message sent in the current month. This is counted as one active chat.Once a chat is initialised, you can send unlimited messages to this chat till the end of the monthAn "active chat month" resets on the 1st of every month.
Are active chats priced for all channels?
No, active chat pricing is currently implemented for the official WhatsApp API Channels connected via ChatDaddy's own integration starting August 1, SMS, Email, Instagram, TikTok & Messenger Channels.Do note: per-message charges for emails & SMS are applicable as mentioned in the table below. Similarly, per-conversation charges for the official WhatsApp API Channels are to be paid to Meta directly.
Pricing Plans
Yearly Plan
USD1908.00 / yearlyJob Opportunities
Sales Executive (Malaysia)
AI-powered WhatsApp automation for efficient customer service, team collaboration, and sales growth. Integrates with various CRM and marketing tools.
Benefits:
Do something meaningful
Be a part of the future of commerce technology
Fast moving, challenging and unique business problems
International work environment and flat organisation
Great career development opportunities in a growing company
Education Requirements:
Bachelor’s degree in Business Administration, Finance, or any relevant field
Experience Requirements:
Proven experience in sales and marketing
Experience in lead generation
Background in customer support
Other Requirements:
Strong interpersonal skills
Must be a Malaysian citizen
Responsibilities:
Setting sales goals and developing sales strategies
Researching prospects and generating leads
Conduct online product demo(s) with each qualified prospect
Follow through on potential sales prospects in order to close sales
Work with customer support team to assist in onboarding and post-sales support
Show more details
Business Development Manager
AI-powered WhatsApp automation for efficient customer service, team collaboration, and sales growth. Integrates with various CRM and marketing tools.
Benefits:
Do something meaningful
Be a part of the future of commerce technology
Fast moving, challenging and unique business problems
International work environment and flat organisation
Great career development opportunities in a growing company
Experience Requirements:
Experience in sales, marketing, or related field
Strong communication skills and IT fluency
Ability to manage complex projects and multi-task
Excellent organizational skills
Ability to flourish with minimal guidance, be proactive, and handle uncertainty
Other Requirements:
Can speak English, Cantonese, and Mandarin fluently
Proficient in Word, Excel, Outlook, and PowerPoint
Comfortable using a computer for various tasks
Must have your own laptop/pc
Show more details
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