Supermoon
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About
Supermoon is an AI-driven communication management software designed to enhance customer support for e-commerce businesses. It consolidates all customer communications, enabling businesses to respond to queries from various channels through a shared inbox. The platform offers features like live chat, smart contact forms that significantly reduce ticket volume, and AI customization for automatic reply suggestions and sentiment analysis. Supermoon integrates seamlessly with Shopify, providing comprehensive order and customer management. Users can expect a streamlined customer service experience, saving time and increasing operational efficiency with a variety of AI tools at their disposal.
Platform
Task
Features
• shared inbox
• ai customization
• team chat
• live chat
• smart contact form
• omnichannel inbox
• crm
• shopify integration
FAQs
Which channels can I connect to Supermoon?
How does the AI save me time?
Does Supermoon integrate with my Shopify store?
Pricing Plans
Pro
USD18.00 / per seat per month• All features
• All app integrations
• Unlimited contacts
• Unlimited teammates
• Unlimited message and chat history
• Unlimited AI credits per month
• AI Sentiment Detection
• AI Message Summaries
• AI Smart Replies
• MoonChat & Smart Contact Form AI Auto Answers
• MoonChat & Smart Contact Form white labeling
Starter
USD8.00 / per seat per month• All features
• All app integrations
• Unlimited contacts
• Unlimited teammates
• Unlimited message and chat history
• 50 AI credits per month
• AI Sentiment Detection
• AI Message Summaries
• AI Smart Replies
Free
Free Plan• All features
• All app integrations
• Unlimited contacts
• 5 free seats for teammates
• 90-day message and chat history
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