Ping Parrot
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About
Ping Parrot is an AI chatbot tool designed specifically for customer support. It helps automate 85% of customer inquiries by enabling businesses to create and customize chatbots trained on their knowledge bases. Users can get started for free, and no credit card is required. The platform has successfully assisted over 200 companies daily; it facilitates instant responses to customers, reducing wait times and improving satisfaction. It features support for over 80 languages and offers advanced analytics to monitor chatbot performance. With customizable chatbots, it is suitable for businesses of all sizes, providing scalability through various pricing tiers.
Platform
Task
Features
• supports over 80 languages
• ai-powered chatbot
• customizable chatbot appearance
• integrates with websites easily
• real-time human support feature
• advanced analytics and performance tracking
FAQs
Can I train the chatbot even if I don’t have a website?
Yes, you may add your own frequently asked questions (FAQ) into the chatbot’s knowledge base. By doing so, the chatbot will be able to respond to questions using the information you provide.
How do I add the chatbot to my website?
You will receive a unique URL, which you can integrate into your website as a chat widget, or you can directly link to it from your site.
Can I try a demo before I sign up?
Yes, we have our own chatbot available on this website. You can test it by clicking on the chat icon located in the bottom right corner.
What type of knowledge sources can I use to train the chatbot?
You can train your chatbot using your website and FAQ. The chatbot will learn from selected pages of your site.
How long does it take to train the chatbot?
The time needed to train the chatbot depends on the amount of data you provide.
What if I change the content on my website after training the chatbot? Will you automatically retrain it?
Currently, the chatbot doesn’t refresh its training automatically with changes to your website. However, you can manually retrain it via the dashboard.
Is there a free plan available?
Yes, we offer a free forever plan that allows you to create and train your chatbot, with some limitations that can be removed with paid plans.
Does it work even if my website is not in English?
Yes, Ping Parrot supports more than 80 languages, allowing you to train your chatbot in your preferred language.
Can I customize the chatbot to match my brand?
Yes, we offer customizations for the chat widget’s look, including colors and names.
Do you save the conversations that the chatbot has with my website visitors?
Yes, we save all the messages exchanged for analytics and performance enhancement.
Can I embed my chatbot on multiple websites?
Yes, you can embed the chatbot on as many websites as you like with no additional cost.
Do you have an API for Ping Parrot?
Currently, we do not offer an API, but we are developing one for programmatic interaction with the chatbot.
We need a custom integration that isn’t yet supported by Ping Parrot. What should we do?
You can sign up as an enterprise customer for a custom pricing plan suitable to your needs.
Do you also offer human agent support if needed?
Yes! You can take over any conversation and allow customers to request a human agent for further assistance.
Pricing Plans
Free
Free Plan• 1 chatbot
• 20 message credits/mo
• 400,000 characters/chatbot
• Chatbot customization
• Embed on unlimited websites
• View conversation history
• Unlimited knowledge sources
• Custom bot instructions
• Basic analytics
Hobby
USD19.00 / per month• 2 chatbots
• 2,000 message credits/mo
• 11,000,000 characters/chatbot
• Advanced analytics
• Capture leads
• Cancel anytime
Standard
USD99.00 / per month• 5 chatbots
• 10,000 message credits/mo
• Option to choose GPT-4, GPT-4-Turbo and GPT-4o
• Live chat
Unlimited
USD399.00 / per month• 10 chatbots
• 40,000 message credits/mo
• Use your own OpenAI API key
• Remove 'We run on Ping Parrot'
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