IntelePeer
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About
IntelePeer offers a Customer Communications Automation Platform utilizing generative AI to optimize business communications. Their solutions enable companies to improve customer interactions through automation in various industries, including healthcare, financial services, and retail. Their key products include SmartAgent, SmartOffice, and SmartEngage which facilitate omnichannel campaign management and customer interaction automation. The AI Hub integrates various tools to enhance customer experiences without needing live agents, while SmartAnalytics provides actionable insights into customer interactions. The platform is designed for seamless integration with existing enterprise solutions, emphasizing low-code and no-code options for usability. IntelePeer positions itself as a leader in delivering rapid deployment solutions with proven ROI in less than 90 days, automating up to 90% of customer interactions and significantly reducing operational costs.
Platform
Features
• customizable templates
• real-time analytics
• generative ai integration
• smart workflows
• omnichannel communications
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