LivePerson Conversational Cloud
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About
LivePerson provides a Conversational Cloud platform that uses AI to improve customer service and engagement. It offers various solutions for different industries and use cases, focusing on digital transformation and automation. The platform includes features such as AI chatbots, Generative AI, and Conversational Intelligence. LivePerson also offers various services including LP 360, a turnkey contact center solution. The company emphasizes its digital-first approach, aiming to shift customer conversations from traditional call centers to digital channels. Their pricing plans are tiered (Bronze, Silver, Gold) offering varying levels of features and AI capabilities. LivePerson is actively hiring in various roles across multiple locations.
Platform
Task
Features
• ai chatbots
• integrations
• generative ai
• secure forms
• cobrowse
• multi-channel agent workspace
• conversational intelligence & insights
• conversational cloud
Pricing Plans
Bronze
string1.23• Agent & Supervisor Experience
• Administrative Experience
• Communication Channels
• Connect to Messaging
• Integrations & Developer Experience
• Integration Hub
• Access to 50+ Data, Connect & Customize APIs
• CRM Connectors
• Functions
• Automations & AI
Silver
string1.23• Agent & Supervisor Experience
• Administrative Experience
• Communication Channels
• Connect to Messaging
• Integrations & Developer Experience
• Integration Hub
• Access to 50+ Data, Connect & Customize APIs
• CRM Connectors
• Functions
• Automations & AI
Gold
string1.23• Agent & Supervisor Experience
• Administrative Experience
• Communication Channels
• Connect to Messaging
• Integrations & Developer Experience
• Integration Hub
• Access to 50+ Data, Connect & Customize APIs
• CRM Connectors
• Functions
• Automations & AI
Job Opportunities
Director, Partners, Sales- North America West
LivePerson's Conversational Cloud uses AI to personalize digital experiences, improve customer engagement, and boost agent productivity.
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Senior Sales Enablement Program Specialist
LivePerson's Conversational Cloud uses AI to personalize digital experiences, improve customer engagement, and boost agent productivity.
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Enterprise Account (Client) Executive
LivePerson's Conversational Cloud uses AI to personalize digital experiences, improve customer engagement, and boost agent productivity.
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