Lucidya
Click to visit website
About
Lucidya is a leading AI-powered platform designed for customer experience management in the Arab World. It leverages advanced artificial intelligence and Natural Language Understanding (NLU) capabilities to help brands listen, engage, and delight customers across various digital touchpoints such as social media, emails, and more. Lucidya's unique focus on Arabic dialects ensures high accuracy in sentiment analysis, enabling businesses to understand and respond to customer needs effectively. With various products that can be purchased individually or as bundles, Lucidya provides tools for social listening, omnichannel engagement, surveys, and customer data platforms (CDP). The platform also emphasizes compliance with local data protection laws and offers dedicated customer support to maximize client satisfaction.
Platform
Features
• dedicated customer support
• omnichannel customer engagement
• compliance with local data regulations
• customer data platform (cdp)
• survey tools for customer insights
• social listening across multiple platforms
• supports arabic dialects
• ai and natural language understanding capabilities
FAQs
What is Lucidya?
Lucidya is the leading platform for customer experience management in the Arab World, utilizing unique AI and NLU capabilities.
How does Lucidya do that?
Using advanced AI tailored for the Arab world, Lucidya provides brands with insights into customer preferences and needs.
What are the channels Lucidya supports?
Lucidya analyzes interactions from Instagram, Facebook, WhatsApp, X (formerly Twitter), TikTok, Google My Business, emails, and call centers.
What sets Lucidya apart?
It's the only platform capable of understanding and analyzing feedback in both formal Arabic and its various dialects as well as English.
What industries can use Lucidya?
Lucidya is used across several industries including telecoms, financial services, marketing, healthcare, and more.
How do I get started with Lucidya?
Sign up for a meeting to get in touch with Lucidya's professionals who will assist you shortly.
Does Lucidya integrate with other platforms?
Yes, Lucidya has an open API and integrates with platforms like CRM systems, help desk software, and visualization tools.
Does Lucidya offer ongoing customer support?
Yes, it offers a dedicated Customer Success Manager for onboarding, training, and ongoing support.
How many products does Lucidya offer?
Lucidya offers four products: Social Listening, Omnichannel, Survey, and CDP, which can be purchased individually or bundled.
Average Rating: 0.0
Average Rating: 0.0
5 Stars:
0 Ratings
4 Stars:
0 Ratings
3 Stars:
0 Ratings
2 Stars:
0 Ratings
1 Star:
0 Ratings
User Ratings
No ratings available.
Sign In to Rate this Tool
Alternatives
Afiniti
Pioneering CX AI solutions for optimizing customer interactions and business outcomes.
View Details
Proto AICX
An AI-powered customer experience platform for multilingual support across industries.
View Details
Kapture CX
An AI-powered customer experience platform designed for enhanced business operations and support.
View Details
Opacity.AI
Custom AI solutions to elevate customer experiences and drive business transformation.
View DetailsRelated Tools
iNextLabs
Innovative conversational AI solutions for enterprises, enhancing customer interactions and operational efficiency.
View Details
XPON
A global technology company focused on modernizing marketing and customer experience using AI and data.
View Details
TheLoops AI
An all-in-one intelligent platform that enhances customer experience operations with AI-driven insights and automation.
View DetailsFeatured Tools
TiramAi
Create user personas and user stories quickly with TiramAi's AI-powered solutions.
View Details
Dezyn
Interactive architectural diagram tool with AI-powered features for flowcharts and cloud architectures.
View Details
SayIntentions.AI
The Future of AI for Aviation Simulation. Experience Immersion Like Never Before! - AI Air Traffic Control - AI CabinCrews - AI TourGuides - AI Mentors
View Details
AI Math Solver
A powerful AI tool for solving complex math problems with step-by-step explanations and support for photo upload.
View Details
Sherloq
A collaborative SQL management platform for data teams, enabling efficient query sharing and organization.
View Details
AutoKT
Automate and enhance your documentation with AI-driven solutions for knowledge transfer.
View Details