Responsibilities:

• Ensuring customer satisfaction and success through exceptional service and support

Experience Requirements:

• You’re proactive and excited about owning your personal growth and learning journey.

• You set high standards for yourself and deliver quality work you’re proud of.

• The fast-paced energy of a start-up excites you — in fact, you thrive in it.

• You’re passionate about building products and come up with creative ways to solve problems.

• You love learning new skills and you're fast at getting it.

Other Requirements:

• You can commit to a 6-month, full-time, in-office internship. Immersing yourself like a full timer is the best way to learn!

• Familiar with product development process or start ups

• Proficiency in data analysis or UI/UX design

Responsibilities:

• Assist the product management team in market/user research and analysis

• Support the development of product roadmaps and strategies

• Drive the product delivery process, such as feature specifications and user flows, quality assurance

• Product launches and marketing campaigns, such as updating landing pages, creating help guides and videos

• Utilize product analytics tools to track key performance metrics and derive insights for product improvements

Experience Requirements:

• 6+ years experience leading cross-functional teams

• 3+ years experience with managing Enterprise products and features

Responsibilities:

• Thought leadership: continuously explore advances in ML/LLM/AI space and evangelize it across all product areas

• Drive Differentiation: contribute to company's vision to make complex things simple. Communicate the product strategy and requirements to key stakeholders.

• ML Product Ownership: prioritize ML/LLM researches and experiments and work with engineering team on delivery.

• Cross-team collaboration: work with other product managers on design and implementation of AI features in the respective areas.

• Outbound activities: presentations, webinars, blogs etc. Market intelligence: understand the market, and competition. Data-driven: Define key metrics and measure the performance of the AI/ML product features

Education Requirements:

• Bachelor's degree in Chemical Engineering, or a related field; or advanced degree is a plus

Experience Requirements:

• 5+ years of experience in product management

Other Requirements:

• Strong understanding of artificial intelligence, simulation

• Proven track record of successfully launching and scaling complex technical products

• Experience with agile development methodologies

• Experience in or knowledge/familiarity of the chemical, pharmaceutical, or manufacturing industries

• Knowledge of industrial databases and control systems

Responsibilities:

• Understand Basetwo users

• Define and execute the product strategy

• Collaborate with engineering, science, and design teams

• Prioritize features and functionality

• Conduct market research

Benefits:

• Flexible (Unlimited) Paid Time Off

• Medical, Dental, and Vision benefits for you and your family

• Life Insurance and Disability Benefits

• 401(k) Plan with Sierra match

• Parental Leave Fertility and Family Building Benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons

Education Requirements:

• Degree in a technical or related field, or equivalent professional experience

Experience Requirements:

• 5-7+ years experience in product development of highly technical products

• Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager

• Experience crafting and tailoring a message for potential customers, including executives

• Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments

Responsibilities:

• Build enterprise-grade AI agents

• Engage with customers

• Shape the product roadmap

Experience Requirements:

• More than 5+ years of experience in a technical customer success role within a B2B SaaS environment

• Relevant consulting experience required preferably in the SaaS environment

• Proven track record to build strong relationships with VP and C-Suite management in the customer portfolio

• Strong sense of technical knowledge, working knowledge of APIs, and managing integrations

Other Requirements:

• Self-assured working in a fast-moving environment, with a willingness to make quick judgements based on continuous prioritization and evolving customer needs

• Good sense of curiosity with a genuine desire to learn, think with agility and apply them in new situations

• Stellar written and verbal communication tailored to the persona

• Familiarity with customer relationship management (CRM) software, Support platforms (Zendesk, Salesforce)

• Must be willing to travel up to 20-30% of the time in response to customer needs, with all necessary travel documents maintained and current

Responsibilities:

• Work with Netomi’s strategic customers to drive product adoption, renewal, and customer satisfaction by bringing value to your customer portfolio

• Act as a trusted advisor, thought manager, and subject matter expert to customers.

• Partner with customers to understand their current and future business goals and problems and translate that into people, product and process strategies

• Empower customers to connect their goals and problems with solutions in our platform while increasing usage and adoption

• Strategies to secure executive visibility of Netomi’s business results. Work across the customer’s business organization to communicate the value and expansion of these solutions to their team and executives

Experience Requirements:

• More than 5+ years of experience in a technical customer success role within a B2B SaaS environment

• Relevant consulting experience required preferably in the SaaS environment

• Proven track record to build strong relationships with VP and C-Suite management in the customer portfolio

• Strong sense of technical knowledge, working knowledge of APIs, and managing integrations

Other Requirements:

• Self-assured working in a fast-moving environment, with a willingness to make quick judgements based on continuous prioritization and evolving customer needs

• Good sense of curiosity with a genuine desire to learn, think with agility and apply them in new situations

• Stellar written and verbal communication tailored to the persona

• Familiarity with customer relationship management (CRM) software, Support platforms (Zendesk, Salesforce)

• Must be willing to travel up to 20-30% of the time in response to customer needs, with all necessary travel documents maintained and current

Responsibilities:

• Work with Netomi’s strategic customers to drive product adoption, renewal, and customer satisfaction by bringing value to your customer portfolio

• Act as a trusted advisor, thought manager, and subject matter expert to customers.

• Partner with customers to understand their current and future business goals and problems and translate that into people, product and process strategies

• Empower customers to connect their goals and problems with solutions in our platform while increasing usage and adoption

• Strategies to secure executive visibility of Netomi’s business results. Work across the customer’s business organization to communicate the value and expansion of these solutions to their team and executives

Experience Requirements:

• Overall Experience > 5-6 Years experience in Project Management preferably from a consulting organisation

• Should have spent at least 2 years for a SaaS-based organisation conceptualising and deploying the solution

• Understand basics of SQL and relational databases

• Strong tool experience with JSON, Datadog, Postman, API Integrations

Other Requirements:

• Articulate and possesses proficiency in client/stakeholder management

• Strong communication skills both written and verbal

• Ability to deliver under stressful conditions

• Experience in implementation of SaaS products is a must

• Basic or moderate understanding of NLP

Responsibilities:

• Scope out projects and provide effort estimations and timelines in conjunction with sales and customer success managers

• Participate in Discovery calls with customers and cross-functional team

• Partners with CSMs to ensure successful delivery by leading technical project activities, including solution architecture design

• Serves as architect on moderate to complex projects requiring integration with multiple products

• Performs complex configuration, and troubleshooting of Netomi’s solution(s)

Education Requirements:

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA is a plus

Experience Requirements:

• 4-6 years of product management experience

Other Requirements:

• Strong experience working with large enterprise clients to manage complex requirements and deliver tailored solutions

• Proven ability to lead cross-functional teams, driving LLM-powered products from ideation to delivery

• Strong project management skills, ideally with experience in agile development

• Excellent communication and presentation skills, with the ability to articulate technical concepts clearly and influence stakeholders

• Exceptional analytical and problem-solving skills, with a passion for delivering innovation

• Experience with AI, machine learning, or chatbot technologies

• Background in innovation management, with a proven passion for developing and experimenting with new ideas

• Ability to manage multiple projects simultaneously in a fast-paced environment

• Deep knowledge of Large Language Models (LLMs), natural language processing (NLP), and related AI technologies

• Hands-on experience with LLM platforms (e.g., OpenAI, GPT, BERT) and familiarity with applying these technologies in enterprise solutions

• Strong understanding of SaaS platforms, with an emphasis on AI-driven product enhancements

Responsibilities:

• Client Collaboration

• Product Strategy

• Feature Development (LLMs)

• Internal Projects

• Project Management