Benefits:

• 彈性上下班時間

• 正職配發 MacBook

• 入職享全薪病假 12 天及大幅優於勞基法的特休制度

• 彈性上下班時間、Work From Anywhere Policy (WFA)：只因我們相信工作的成就並不取決於在哪裡工作，而是工作本身，WFA 讓你想在哪裡工作就在哪裡工作！

• 台大正門口對面，鄰近公館商圈，有許多好吃的小吃！ 不定期國外零食隨你吃 植株、水草、魚類陪伴著你工作 夥伴運動社團 提供進修課程補助金 提供健康檢查補助金 定期舉辦 Workshop & Team Building 完整 Onboarding 訓練制度，訂定明確學習藍圖，讓你安心踏實地跟上團隊腳步！

Responsibilities:

• 建置教育訓練串接流程

• 制定或找出客戶目標

• 分析客戶社群經營成效

• 創造客戶忠誠續約留存

Benefits:

• 彈性上下班時間

• 正職配發 MacBook

• 入職享全薪病假 12 天及大幅優於勞基法的特休制度

• 彈性上下班時間、Work From Anywhere Policy (WFA)：只因我們相信工作的成就並不取決於在哪裡工作，而是工作本身，WFA 讓你想在哪裡工作就在哪裡工作！

• 台大正門口對面，鄰近公館商圈，有許多好吃的小吃！ 不定期國外零食隨你吃 植株、水草、魚類陪伴著你工作 夥伴運動社團 提供進修課程補助金 提供健康檢查補助金 定期舉辦 Workshop & Team Building 完整 Onboarding 訓練制度，訂定明確學習藍圖，讓你安心踏實地跟上團隊腳步！

Responsibilities:

• 建立泰國潛在客戶清單，使用 Customer Journey 開發商業機會。

• 管理 CRM 客戶清單，維護潛在客戶關係。

• 分析泰國市場趨勢，尋找產業需求。可能需要獨立完成市場研究簡報。

Experience Requirements:

• Tu as une première expérience réussie en support client, idéalement dans un environnement tech, santé ou SaaS B2B.

Other Requirements:

• Tu cherches un job qui a du sens.

• Tu es empathique, bienveillant(e) et à l’écoute, avec une réelle volonté de comprendre et résoudre les problèmes des clients.

• Tu es rigoureux(se) et organisé(e), capable de gérer plusieurs demandes simultanément tout en maintenant une qualité de service irréprochable.

• Tu sais expliquer des concepts techniques de manière simple et pédagogique.

• Tu es un(e) vrai(e) problem-solver, tu fais preuve de créativité et de résilience face aux défis.

• Tu travailles en équipe et communiques efficacement avec les différentes parties prenantes.

• Tu es à l’aise avec les outils de support client et les environnements CRM.

• Tu maîtrises l’anglais, à l’écrit comme à l’oral. L'espagnol est un plus !

• Tu as un mindset positif, proactif et un fort sens des responsabilités, tout en respectant les enjeux de l’équipe.

• Tu te retrouves dans nos valeurs : SPACE 🚀

Responsibilities:

• Assurer le support via chat, e-mail et téléphone en apportant des réponses rapides et efficaces.

• Proposer des solutions adaptées aux besoins clients.

• Assurer le suivi des demandes jusqu'à leur résolution et remonter les incidents complexes aux équipes concernées.

• Assurer la phase d’onboarding des clients de 0 à 90 jours pour t’assurer que la solution est bien adoptée.

• Établir des connexions régulières et significatives avec les clients pour recueillir des retours, proposer des fonctionnalités pertinentes ou partager des informations utiles (simplifications techniques, évolutions produit…). Suivre et anticiper les signaux faibles (engagement réduit, questions récurrentes, etc...) afin de prévenir le churn et assurer une satisfaction durable.

Experience Requirements:

• Tu as une première expérience réussie en support client, idéalement dans un environnement tech, santé ou SaaS B2B.

Other Requirements:

• Tu cherches un job qui a du sens.

• Tu es empathique, bienveillant(e) et à l’écoute, avec une réelle volonté de comprendre et résoudre les problèmes des clients.

• Tu es rigoureux(se) et organisé(e), capable de gérer plusieurs demandes simultanément tout en maintenant une qualité de service irréprochable.

• Tu sais expliquer des concepts techniques de manière simple et pédagogique.

• Tu es un(e) vrai(e) problem-solver, tu fais preuve de créativité et de résilience face aux défis.

• Tu travailles en équipe et communiques efficacement avec les différentes parties prenantes.

• Tu es à l’aise avec les outils de support client et les environnements CRM.

• Tu maîtrises l’anglais, à l’écrit comme à l’oral. L'espagnol est un plus !

• Tu as un mindset positif, proactif et un fort sens des responsabilités, tout en respectant les enjeux de l’équipe.

• Tu te retrouves dans nos valeurs : SPACE 🚀

Responsibilities:

• Assurer le support via chat, e-mail et téléphone en apportant des réponses rapides et efficaces.

• Proposer des solutions adaptées aux besoins clients.

• Assurer le suivi des demandes jusqu'à leur résolution et remonter les incidents complexes aux équipes concernées.

• Assurer la phase d’onboarding des clients de 0 à 90 jours pour t’assurer que la solution est bien adoptée.

Experience Requirements:

• 3+ years

Education Requirements:

• Bachelors Degree

Experience Requirements:

• 1+ year of successful experience as an SDR, preferably in the software industry

Responsibilities:

• Identify business opportunities by online research and identifying prospects.

• Talking to the client's senior management and pitching the product to them.

• Developing sales strategies to meet sales targets/quotas.

• Selling cutting-edge SaaS software product in India and abroad.

Education Requirements:

• Bachelors degree in business or a related discipline.

Experience Requirements:

• 5-10 years industry experience in Sales

Responsibilities:

• Sell enterprise SaaS software in a rapidly growing environment.

• Help expand company sales in new geographies (India and Abroad)

• Talking to client’s senior management, pitching to them and closing the sales

• Developing sales strategies to meet sales targets/quotas.

• Sell AI technology and business around it which is in great demand in market

Benefits:

• Unlimited time off

• Mental health days

• Paid parental leave

• $500 home office improvement budget

• $500 annual learning & development budget

Experience Requirements:

• 7+ years B2B SaaS Sales experience, with a track record of strong attainment

• 3+ years of experience successfully selling complex technical software to teams including developers as key stakeholders

• History of running complex, multi-department sales processes with large organizations

Responsibilities:

• Enterprise: Generate, advance, and close opportunities with Enterprise level customers (USD $50,000 - $500,000+ ACV) to consistently exceed a $1.3 million annual quota

• Commercial: Generate, advance, and close opportunities with Commercial customers (USD $30,000 - $100,000+ ACV) to consistently exceed a $825k annual quota

• Speak the language of developers, designers, and digital leaders to serve as a trusted advisor and intelligently lead the full team to success

• Meet quarterly and annual sales goals by developing an account and pipeline strategy, managing internal and client processes, developing market and competitor knowledge, presenting to key stakeholders, and creating sales proposals

• Work closely with Sales Engineers to uncover technical challenges that map to Builder’s unique solutions

Benefits:

• Unlimited time off

• Mental health days

• Paid parental leave

• $500 home office improvement budget

• $500 annual learning & development budget

Experience Requirements:

• 2+ years of sales leadership experience, leading teams focused on selling to commercial accounts

• Expert knowledge and experience in building and motivating sales teams, growing pipeline, and hitting and exceeding revenue targets

• Track record of hiring, developing, and promoting Account Executives

• Strong background in selling to enterprise customers, with a deep understanding of the complexities and nuances of enterprise sales cycles.

Responsibilities:

• Hire, develop, and coach your team of Account Executives to meet and exceed sales objectives

• Partner x-functionally to drive a team-based approach to winning and growing Commercial accounts

• Drive operational excellence through a tight operating rhythm and structured sales process

• Be a product expert and feel comfortable assisting your team in generating, advancing, and closing strategic deals

• Accurately assess the skills, motivators, and career goals of each team member and provide ongoing coaching to improve their performance and support their career path

Benefits:

• Unlimited time off

• Mental health days

• Paid parental leave

• $500 home office improvement budget

• $500 annual learning & development budget

Experience Requirements:

• 7+ years B2B SaaS Sales experience, with a track record of strong attainment

• 3+ years of experience successfully selling complex technical software to teams including developers as key stakeholders

• History of running complex, multi-department sales processes with large organizations

Responsibilities:

• Generate, advance, and close opportunities with Enterprise level customers ($50,000 - $500,000+ ACV) to consistently exceed a $1.3 million annual quota

• Speak the language of developers, designers, and digital leaders to serve as a trusted advisor and intelligently lead the full team to success

• Meet quarterly and annual sales goals by developing an account and pipeline strategy, managing internal and client processes, developing market and competitor knowledge, presenting to key stakeholders, and creating sales proposals

• Work closely with Sales Engineers to uncover technical challenges that map to Builder’s unique solutions

Benefits:

• Unlimited time off

• Mental health days

• Paid parental leave

• $500 home office improvement budget

• $500 annual learning & development budget

Experience Requirements:

• 3+ years of experience as a sales engineer/solution consultant/solution engineer/solution architect selling complex technical software to teams including developers as key stakeholders

• Proficiency with modern development methodologies, languages and frameworks (APIs, JavaScript, React, JSON)

Responsibilities:

• Present the Builder platform to digital leaders, developers and designers

• Work hands-on with prospects and customers to demonstrate and communicate the value of Builder throughout the sales cycle

• Lead proof of value processes with prospects, working as a trusted advisor to help establish goals, success criteria and ensuring that prospects have what they need to be able to achieve them

• Act as the internal voice of the customer and work with product and marketing teams to continuously improve Builder’s products and messaging

Education Requirements:

• Doctor

• Master

Benefits:

• Various insurance complete (health insurance, employee pension, employment insurance, worker's accident compensation insurance)

• Commuting allowance

• Qualification acquisition support system

• Referral adoption support system (employee referral allowance, lunch expense subsidy)

Experience Requirements:

• More than 1 year of experience in corporate sales or equivalent

• High level of autonomy to define and solve problems

• Ability to involve people through smooth communication with other departments and partner companies

• Ability to communicate in Japanese

Responsibilities:

• Execution of operations according to the sales process

• Exhibition at webinars/exhibitions

• Hearing to prospective customers and negotiating business opportunities using telephone and online sales tools

• Operation/improvement of MA/CRM tools such as Salesforce

Benefits:

• Various insurance complete (health insurance, employee pension, employment insurance, worker's accident compensation insurance)

• Commuting allowance

• Qualification acquisition support system

• Referral adoption support system (employee referral allowance, lunch expense subsidy)

Experience Requirements:

• More than 3 years of corporate sales experience

• Logical thinking ability, advanced negotiation skills, and the ability to involve people

• Highly motivated to actively acquire technical knowledge and keep up with trends

Responsibilities:

• Account plan promotion based on annual activity plan

• Business negotiations

• Proposal creation

• Closing deals

Benefits:

• Various insurance complete (health insurance, employee pension, employment insurance, worker's accident compensation insurance)

• Commuting allowance

• Qualification acquisition support system

• Referral adoption support system (employee referral allowance, lunch expense subsidy)

Experience Requirements:

• More than 3 years of enterprise sales experience

• Logical thinking ability, advanced negotiation skills, and the ability to involve people

• Highly motivated to actively acquire technical knowledge and keep up with trends

Responsibilities:

• Account plan promotion based on annual activity plan

• Business negotiations

• Proposal creation

• Closing deals

Responsibilities:

• Industry/corporate problem analysis, solution hypothesis formulation

• Cultivating new customers and building relationships with existing customers

• Business strategy planning and business launch

• Alliance strategy planning and business alliance/capital alliance

• Business unit management and organizational management

Benefits:

• PTO

• benefits coverage

• 401k with a 4% match

Education Requirements:

• Bachelor’s degree - preferred

Experience Requirements:

• 2+ years in Sales or Business/ Sales Development in a B2B technology

• Experience in **physical or video security software** – highly preferred

Responsibilities:

• Identify new sales leads and opportunities with end customers in the physical security market.

• Build and A/B test email campaigns that generate new opportunities.

• Follow a playbook when reaching out to customers, and help the company improve where necessary.

• Turn prospects into sales qualified leads (SQLs) by following the Lumana Playbook

• Schedule qualified customer demo meetings with sales leadership.

Education Requirements:

• Bachelor’s degree in business, marketing, or a related field (or equivalent experience).

Experience Requirements:

• 5+ years of experience in channel sales, partner management, or business development within a relevant industry.

• Proven track record of building and managing successful partner programs.

Responsibilities:

• Identify, engage, and develop relationships with strategic local, regional, and national channel partners to support Lumana’s expansion.

• Drive the recruitment, onboarding, and enablement of new partners, ensuring they understand Lumana’s offerings and value propositions.

• Provide training, tools, and resources to partners to optimize their performance and contribution to company growth.

Education Requirements:

• Bachelor’s degree in business, Sales, Marketing, or related field (or equivalent experience).

Experience Requirements:

• Proven track record of consistently exceeding sales quotas through expert prospecting, demos, and closing mid-market accounts.

Responsibilities:

• Strategic Business Acquisition: Source and close new business to consistently achieve or surpass quarterly sales quotas, leveraging a deep understanding of Lumana's product advantages over competitive offerings.

• Product Mastery: Develop an intimate understanding of Lumana's products in comparison to competing solutions, enabling you to position our offerings effectively during customer interactions.

• Complete Sales Cycle Management: Manage the end-to-end sales cycle, including prospecting new customers, hosting compelling online demos, crafting tailored proposals, and effectively closing deals.

Benefits:

• Highly Competitive Salary Package

• Employee Shares Program

• Mentor Program

• Flexibility - Time Off & Hybrid Working

• Internal Social Events (e.g., cooking, game nights, sports) Company Team Weeks Central Office Location in Munich, London, and Boston Investment in Your Learning Benefit Package