Other Requirements:

• Proficiency with modern frontend technologies, particularly TypeScript, React, JavaScript, CSS, and the DOM, with 3+ years of frontend development experience

• Ability to craft and deliver high-quality software solutions, including production-ready code, RESTful APIs, and managing infrastructure to industry standards

• Track record of successfully delivering complex projects with clear, structured thinking and leadership from concept to deployment

• Experience working in dynamic, fast-paced environments, such as startups, thriving in collaborative, growth-oriented settings

• Excellent communication skills, with the ability to collaborate effectively with cross-functional teams from diverse backgrounds

• Strong ownership and personal accountability which are driven by your problem-solving skills, creativity, and initiative in driving projects to completion

• Experience in AI, legal tech, or social impact projects

Responsibilities:

• Rapidly prototype and deliver innovative, zero-to-one solutions by developing and integrating AI-powered features into end-to-end AI workflows, ensuring a balance between cutting-edge technology and practical implementation to meet customer needs

• Collaborate with our founders, product managers, and designers to brainstorm, scope, and realize new features

• Establish best practices for architecture, coding, and delivery while scoping, leading, and building user-facing experiences, services, APIs, and systems

• Deliver secure, compliant code for sensitive data, ensuring quality through testing, reviews, and standards adherence while monitoring, debugging, and optimizing performance across the stack

• Mentor team members by providing feedback on code and design, while actively contributing to team culture, retrospectives, and continuous improvement efforts

Benefits:

• Choice of medical, dental, and vision insurance plans for you and your family

• Flexible paid time off and 10+ holidays per year

• A stipend to upgrade your home office for fully-remote roles

• 401k for US-based employees

Experience Requirements:

• Extensive experience in building frameworks, libraries, and distributed systems with an eye for reliability, observability, and performance

• Proven proficiency in software development, with hands-on experience in Python or other programming languages such as Go, Java, Node.js or C++

• An understanding of modern frontend technologies, particularly TypeScript, React, JavaScript, CSS, and the DOM, with 3+ years of frontend development experience

Other Requirements:

• Ability to craft and deliver high-quality software solutions, including production-ready code, RESTful APIs, and managing infrastructure to industry standards

• Track record of successfully delivering complex projects with clear, structured thinking and leadership from concept to deployment

• Experience working in dynamic, fast-paced environments, such as startups, thriving in collaborative, growth-oriented settings

• Excellent communication skills, with the ability to collaborate effectively with cross-functional teams from diverse backgrounds

• Strong ownership and personal accountability which are driven by your problem-solving skills, creativity, and initiative in driving projects to completion

• Experience in AI, legal tech, or social impact projects

Responsibilities:

• Contribute to end-to-end AI workflows by integrating traditional SaaS with AI applications, and rapidly prototyping zero-to-one features for customer needs, all while balancing innovation with pragmatism

• Collaborate with our founders, product managers, and designers to brainstorm, scope, and realize new features

• Establish best practices for architecture, coding, and delivery while scoping, leading, and building user-facing experiences, services, APIs, and systems

• Deliver secure, compliant code for sensitive data, ensuring quality through testing, reviews, and standards adherence while monitoring, debugging, and optimizing performance across the stack

• Mentor team members by providing feedback on code and design, while actively contributing to team culture, retrospectives, and continuous improvement efforts

Benefits:

• Choice of medical, dental, and vision insurance plans for you and your family

• Flexible paid time off and 10+ holidays per year

• A stipend to upgrade your home office for fully-remote roles

• 401k for US-based employees

Experience Requirements:

• Over 5 years of hands-on, relevant experience crafting applications and services, ensuring intuitive and user-friendly experiences

• Extensive experience in integrating with third-party vendors while designing and implementing efficient and dependable integration frameworks

• Skilled in crafting RESTful APIs adhering to industry best practices and standards, coupled with a willingness to impart knowledge and mentor fellow engineers

• Solid grasp of software development fundamentals, encompassing data structures, algorithms, design patterns, and familiarity with various protocols like SOAP, REST, and GraphQL, along with server-side languages like SQL

Other Requirements:

• Ability to communicate technical ideas or issues in easy-to-understand and actionable terms

• experience with React/Typescript and experience in AI, legal tech, and social impact projects

Responsibilities:

• Actively engage in the full project lifecycle across the stack, with full ownership from conception to deployment and iteration

• Collaborate closely with backend engineers, product owners & designers to develop efficient, innovative solutions

• Collaborate with stakeholders to gather requirements and translate them into technical solutions

• Conceptualize the design and development of interfaces and integration architecture

• Document technical interface requirements and convert specifications into technical designs

Benefits:

• an opportunity to contribute to a 10+ years growth story of an AI-focused company with a global reach

• ability to deliver challenging projects that make a tangible business impact using cutting-edge AI/ML technologies

• working closely with a team of world-class AI experts

• collaborative and stimulating environment

• flexible working hours and location

Experience Requirements:

• minimum of 5 years of experience in software engineering

• at least 2 years in a leadership or management role

Other Requirements:

• Demonstrated success in managing and delivering complex software projects

• Proven experience working closely with clients

• Understanding of contemporary technology stacks

• Demonstrated leadership and people management skills

• A genuine interest in AI/ML

• Excellent English communication skills (C1 level)

Responsibilities:

• Assume end-to-end responsibility for the successful delivery of software projects

• Track project performance

• Strive to exceed client expectations

• Establish efficient communication

• Identify resource needs

Benefits:

• Competitive salary based on your experience

• You may work at our office (Luxembourg, Romania, France/Paris), or even from home

• Full coverage of operational costs

• Full-time employment

Experience Requirements:

• Proven experience as a Quality Assurance or similar role

• Experience in QA methodology

• Experience with testing web applications

• Experience using web based testing frameworks ( ex: Cypress, Selenium)

• Familiarity with Linux command line

Other Requirements:

• Familiarity with Agile frameworks and regression testing

• Ability to document and troubleshoot errors

• Working knowledge of test management software

• Excellent communication skills

• Attention to detail

• Analytical mind and problem-solving aptitude

• Strong organizational skills

Responsibilities:

• Review and analyze system specifications

• Collaborate with QA Engineers to develop effective strategies and test plans

• Create and execute test cases (manual or automated) and analyze results

• Evaluate product code according to specifications

• Create logs to document testing phases and defects

Benefits:

• Competitive salary based on your experience

• You may work at our office (Luxembourg, Romania, France/Paris), or even from home

• Full coverage of operational costs

• Full-time employment

Education Requirements:

• BSc in Computer Science, Engineering or relevant field

Experience Requirements:

• 3+ years of experience as a Python developer

Other Requirements:

• Excellent logical reasoning and problem-solving skills

• Experience developing REST APIs using Python Flask framework

• Familiarity with event-driven programming in Python

• Experience building Micro services-based applications

Responsibilities:

• Writing scalable code using Python programming language

• Develop modularized back-end components to call AI services, keeping in mind responsiveness and overall performance

• Design and develop AI models to meet project requirements

• Convert AI/ML models into APIs that other developers can use

Benefits:

• Competitive salary based on your experience

• You may work at our office (Luxembourg, Romania, France/Paris), or even from home

• Full coverage of operational costs

• Full-time employment

Experience Requirements:

• At least 6 years of relevant professional experience

• At least 5 years of experience supporting SaaS or PaaS software development teams in an agile environment

• At least 4 years of experience developing and managing technical environments for a team of more than 10 developers

Other Requirements:

• At least 4 years of experience creating CI/CD pipelines and using tools like Jenkins, Argo, Git, BitBucket, and JIRA for automating processes

• At least 3 years of professional experience with Kubernetes and Helm

• At least 3 years of Cloud experience with Azure, GCP, AWS, or another cloud computing platform

• Experience deploying applications to the cloud and administering and maintaining those applications

• Excellent communication and interpersonal skills

Responsibilities:

• Lead broad and highly visible efforts to improve our development processes and developer experience in a highly impactful way

• Provide technical direction regarding tooling, integrations, automation, and security

• Demonstrate deep and broad knowledge of storage, security, networking, and automation technologies

• Lead the implementation of major infrastructure improvements and optimizations

Benefits:

• Competitive salary based on your experience

• You may work at our office (Luxembourg, Romania, France/Paris), or even from home

• Full coverage of operational costs

• Full-time employment

Experience Requirements:

• At least 2 years experience building modern front-end applications using frameworks like Laravel, Symphony

• Experience building modern front-end applications using Vue.js or similar Single-Page Application frameworks

Other Requirements:

• An advanced grasp of JavaScript, HTML, CSS, PHP, MySQL

• Strong knowledge of building APIs

• The ability to promptly transform a set of functional/UX requirements into a working product

• Experience working with distributed source control and a dynamic team that responds to change

• The ability to build a large front end architecture that scales well

Responsibilities:

• Front-End development and back end development in on our main application

• Work closely with small, nimble, cross-functional team to deliver the product according to the roadmap

• Architect a codebase that is reusable and can evolve with our product

Benefits:

• Competitive salary based on your experience

• You may work at our office (Luxembourg, Romania, France/Paris), or even from home

• Full coverage of operational costs

• Full-time employment

Education Requirements:

• Bachelor or Master Degree in Computer Science, Mathematics, Statistics, Artificial Intelligence, Data Science, Machine Learning or related fields required

• Graduated AI, Data Science, ML, NLP, Statistics courses are considered to be a plus

Experience Requirements:

• Experience with Machine Learning and NLP, and with developing production ML and / or NLP systems

Other Requirements:

• Proficiency with the Python programming language (minimum 4 years)

• Proficiency with Python and basic libraries for machine learning and data manipulation such as scikit-learn and pandas

• Proficiency with NLP tools and libraries such as NLTK, spaCy, fastText

• Proficiency with SQL

Responsibilities:

• Using ML and NLP techniques to develop new application components or to improve the existing ones

• Integrate the developed application features with the rest of the application

• Understanding business objectives and developing models that help to achieve them, along with metrics to track their progress

• Managing available resources such as hardware, data, and personnel so that deadlines are met

Benefits:

• Competitive compensation

• Medical, Vision and Dental coverage

• Flexible work environment and time-off policy

• 401k

• Company events

Experience Requirements:

• 5-7 years+ in a similar role within a B2B SaaS company.

• Proven experience working with larger enterprise customers, including a track record of attaining and exceeding targets

• Interest in generative AI for knowledge workers at Enterprise scale

• Proficiency with tooling such as CRM software, Slack, Zendesk, Metabase, Glean

• Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders

Other Requirements:

• Familiarity with Value Selling and ability to do deep discovery with customers

• Demonstrated project management experience, including planning, execution, and stakeholder management

• Detail-oriented mindset with a focus on continuous improvement and operational excellence. Curiosity and grit.

• Live into our company values: Make it Better, Make it Together, Make it Customer Driven, and Make it Happen

• Ability to travel periodically and be in the office regularly

Responsibilities:

• Relationship Management

• Onboarding and Adoption

• Account Growth, Expansion, and Risk

• Performance Tracking

Benefits:

• Paid Parental Time Off

• Advanced Degrees

• Continuous Education

• Relax and recharge

• Health coverage

Experience Requirements:

• managing the creation and development of complex enterprise AI solutions

• driving tangible business value

Responsibilities:

• managing the creation and development of complex enterprise AI solutions

• driving tangible business value

Benefits:

• Medical, Dental, Vision, STD and LTD Plans

• FSA/HSA - Medical and Dependent Care

• EAP and wellness programs

• 13 Paid Holidays

• Unlimited PTO

Education Requirements:

• Bachelor’s degree in relevant field or equivalent experience

Experience Requirements:

• 5+ years of experience as a Federal Software Sales or BD Executive

• Deep knowledge of the US DOD, its organization and its budgeting and acquisition processes

• Experience finding and closing Federal software deals >$1M in ARR

• Demonstrable experience designing and implementing successful Federal enterprise sales campaigns

• Experience with CRM software

Other Requirements:

• Excellent oral and written communications skills

• Strong analytical and project management skills

• Strategic mindset, with ability to make difficult decisions

• Current DOD Secret clearance or the ability to obtain one. TS-SCI is a plus.

Responsibilities:

• Build and execute a DOD territory and account strategy resulting in enterprise-level deals with various agencies within the US Department of Defense

• Develop a multi-pronged enterprise sales plan incorporating the support of Federal consultants/lobbyists

• Be able to confidently present the company and products to senior executives and respectfully and effectively navigate common questions and objections

• Establish valuable relationships with key customer POCs, strategic partners, systems integrators, and resellers, and expect to meet face to face often

• Manage a portfolio of Federal contract vehicles, directly and through partners

Benefits:

• Flexible hours

• Unlimited PTO

• Medical insurance

• Great culture

• Career growth

Experience Requirements:

• 10 – 12 Years (Relevant combination of Education & Experience) selling products to Financial Institutions (Banks/Credit Union) of $500 million to $5 Billion in asset size

Other Requirements:

• Unleash Agility

• Customer-Centric Mindset

• Collaboration in Your DNA

• Innovate, Iterate, Influence

• Customer Journey Architect

• Fintech Sherpa

• Technology Proficiency

• Networking Skills

• Sales Forecasting

• Budgeting and Resource Management

• Proven experience as a Sales Manager in the Fintech industry or a similar role.

• In-depth knowledge of Fintech products and services.

• Strong leadership, team management, and mentoring skills.

• Excellent communication and interpersonal abilities.

• Analytical thinking and problem-solving skills.

• Sales forecasting and budgeting expertise.

• Familiarity with industry regulations and compliance.

• Results-driven and goal-oriented.

• Ability to adapt to a fast-paced and dynamic Fintech environment.

Responsibilities:

• Develop and implement sales strategies to achieve and exceed revenue targets.

• Identify and pursue new business opportunities, generating and converting leads into customers.

• Maintain a deep understanding of our Fintech products and services, effectively communicating their value propositions to clients.

• Prepare and present sales forecasts, performance reports, and strategies to senior management.

• Stay updated on industry trends, market conditions, and competitor activities to identify opportunities and threats. Cultivate and maintain strong relationships with key clients and partners. Ensure the sales team complies with industry regulations and company policies. Collaborate with customer success and support teams to ensure exceptional client satisfaction and retention. Manage the sales budget, allocating resources efficiently. Provide ongoing training and development opportunities for the sales team to enhance their performance. Partner closely with product development teams: Develop in depth understanding of our Products and stay up to date with the developments. Effectively communicate product features and benefits to clients. At the same time analyze complex situation and provide valuable insights and recommendation based on your strong product knowledge

Benefits:

• Entrepreneurial and inclusive culture

• Excellent health coverage

• Four weeks paid vacation

• Catered lunches twice a week over machine learning talks

• Opportunities to collaborate with faculty at the Vector Institute

Education Requirements:

• BSc+ in Computer Science, Math, Physics, or similar

• PhD or Master’s degree in Computer Science, Statistics, Mathematics, Engineering or a related field

Experience Requirements:

• 3+ Years of industry experience as a Software Engineer leading the development of features

• Experience with building and scaling data-intensive software.

• 2+ years of research experience with publication record

• 2+ years of extensive programming experience, 1+ year experience of building machine learning production system

Other Requirements:

• Experience with building a library or a framework.

• Experience with Big Data technologies and frameworks including but not limited to Spark, Cassandra, Kafka.

• Experience with Microsoft Azure

• Comfortable with statistics.

• Knowledge of machine learning and deep learning.

• Knowledge of distributed systems.

• Strong background in machine learning and deep learning

• Proven track record of applying machine learning to solve real-world problems

• Depth of experience in relevant ML research disciplines

• Hands on experience in software systems development

• Experience with one or more of Pytorch, Tensorflow, Jax, or comparable library

• Experience with Spark, SQL, or comparable database systems

• Experience using GPUs for accelerated deep learning training

• Familiarity with cloud computing systems like Azure or AWS

• Strong communication, business acumen and stakeholder management competencies

• Strong technical skills: machine learning, data engineering, MLOps, cloud solution architecture, software development practices

• Strong coding proficiency: python, R, SQL and / or Scala, cloud architecture

• Certified Scrum Product Owner and / or Certified Scrum Master or equivalent experience

• Familiarity with cloud solution architecture, Azure a plus

• Solid knowledge of applied Machine Learning, Deep Learning, Large Language Models

• Experience with developing MLOps CI/CD pipelines for deploying AI/ML models

• Solid cloud experience with Azure or AWS and cloud AI/ML services such as Databricks, Kubernetes, docker and container orchestration, Azure Machine Learning, Azure Data Factory

• Strong experience with PySpark for big data processing and PyTorch for deep learning model serving

• Expert coder with Python, Java, or Scala

• Experience with RAG, LLM fine tuning, LLM serving

• Practical expertise in performance tuning, bottleneck problems analysis, and troubleshooting

• Knowledge of cloud engineering

• Self-motivated and demonstrated ability to take independent action to delivery results.

• Highly developed critical thinking, analytical and problem-solving skills

• Strong verbal and written communication skills, with the ability to work effectively across teams

Responsibilities:

• Own and ship product features that enable ML engine capabilities.

• Work with product owners and tech leads to design, ship, and refine significant components of the product.

• Work with scientists and MLOps teams to maintain and service the product.

• Translate broad business problems into sharp data science use cases, and craft use cases into product visions

• Own machine learning products from vision to backlog; prioritizing features and defining minimum viable releases; maximizing the value your products generate, and the ROI of your pod

Benefits:

• Entrepreneurial and inclusive culture

• Excellent health coverage

• Four weeks paid vacation

• Catered lunches twice a week over machine learning talks

• Opportunities to collaborate with faculty at the Vector Institute

Education Requirements:

• Master’s degree in data science, artificial intelligence, computer science or equivalent experience

Experience Requirements:

• Minimum three years of experience delivering major data science projects in large, complex organizations

Other Requirements:

• Strong communication, business acumen and stakeholder management competencies

• Strong technical skills: machine learning, data engineering, MLOps, cloud solution architecture, software development practices

• Strong coding proficiency: python, R, SQL and / or Scala, cloud architecture

• Certified Scrum Product Owner and / or Certified Scrum Master or equivalent experience

• Familiarity with cloud solution architecture, Azure a plus

Responsibilities:

• Translate broad business problems into sharp data science use cases, and craft use cases into product visions

• Own machine learning products from vision to backlog; prioritizing features and defining minimum viable releases; maximizing the value your products generate, and the ROI of your pod

• Guide Agile pods on continuous improvement, ensuring that the next sprint is delivered better than the previous

• Work closely with stakeholders to identify, refine and (occasionally) reject opportunities to build machine learning products; collaborate with support functions such as risk, technology, model risk management and incorporate interfacing features

• Facilitate the professional & technical development of your colleagues through mentorship and feedback

Benefits:

• Entrepreneurial and inclusive culture

• Excellent health coverage

• Four weeks paid vacation

• Catered lunches twice a week over machine learning talks

• Opportunities to collaborate with faculty at the Vector Institute

Education Requirements:

• BSc+ in Computer Science, Math, Physics, or similar

Experience Requirements:

• 2+ years of extensive programming experience, 1+ year experience of building machine learning production system

Other Requirements:

• Solid knowledge of applied Machine Learning, Deep Learning, Large Language Models

• Experience with developing MLOps CI/CD pipelines for deploying AI/ML models

• Solid cloud experience with Azure or AWS and cloud AI/ML services such as Databricks, Kubernetes, docker and container orchestration, Azure Machine Learning, Azure Data Factory

• Strong experience with PySpark for big data processing and PyTorch for deep learning model serving

• Expert coder with Python, Java, or Scala

• Experience with RAG, LLM fine tuning, LLM serving

• Practical expertise in performance tuning, bottleneck problems analysis, and troubleshooting

• Knowledge of cloud engineering

• Self-motivated and demonstrated ability to take independent action to delivery results.

• Highly developed critical thinking, analytical and problem-solving skills

• Strong verbal and written communication skills, with the ability to work effectively across teams

Responsibilities:

• Traditional ML: Develop and deploy batch and real-time model inference pipelines to production, perform end-to-end integration testing.

• Gen AI: Develop and deploy scalable production Gen AI systems for Gen AI models.

• Mode Serving Framework: Develop in house model serving framework or integrate open-source model serving framework with enterprise data platform.

• ML System Design: Architect scalable machine learning and Gen AI systems that integrate with existing data platform and infrastructure, focusing on automation, operation efficiency, and reliability.

• Data Analysis & Processing: Perform data analysis, data preprocessing, and feature engineering on complex and large datasets for machine learning models.

Benefits:

• Entrepreneurial and inclusive culture

• Excellent health coverage

• Four weeks paid vacation

• Catered lunches twice a week over machine learning talks

• Opportunities to collaborate with faculty at the Vector Institute

Education Requirements:

• PhD or Master’s degree in Computer Science, Statistics, Mathematics, Engineering or a related field

Experience Requirements:

• 2+ years of research experience with publication record

• Proven track record of applying machine learning to solve real-world problems

Other Requirements:

• Depth of experience in relevant ML research disciplines

• Hands on experience in software systems development

• Experience with one or more of Pytorch, Tensorflow, Jax, or comparable library

• Experience with Spark, SQL, or comparable database systems

• Experience using GPUs for accelerated deep learning training

• Familiarity with cloud computing systems like Azure or AWS

Responsibilities:

• Join a world-class team of machine learning researchers with an extensive track record in both academia and industry.

• Research, develop, and apply new techniques in deep learning to advance our industry leading products.

• Work with large-scale, real-world datasets that range from banking transactions, to large document collections.

• Collaborate closely with our engineering team in a fast-paced startup environment and see your research deployed in production with very short turnaround.

Benefits:

• Competitive salary

• Generous health, dental, and vision insurance

• Flexible working hours

• Flexible vacation time

• Hybrid/Remote friendly work environment

Education Requirements:

• Phd or Master’s level degree in computer science, machine learning, engineering or related fields

Experience Requirements:

• 2-5 years of experience working as a data/AI scientist developing AI models and evaluation of AI/LLM models

• Experience applying both technical and non-technical (policy, ethical, social) approaches to model risk and impact assessments

• Familiarity with requirements contained in AI regulations as well as leading standards and frameworks (EU AI Act, NIST AI Risk Management Framework, ISO Standards, etc)

Other Requirements:

• Excellent organizational and project management skills, including the ability to lead a small team on client-facing projects

• Strong technical, analytical and conceptual problem-solving skills

• Demonstrated experience drafting reports and academic publications

• Team player

• Comfortable in a flexible and evolving environment

• Ability to multitask

Responsibilities:

• Support client model assessment projects from start to finish, including advising on the selection and development of test plans and evaluation metrics suited to the business use case and regulatory requirements

• Play a lead role in drafting model assessment reports for clients, including addressing the broader compliance and/or business impacts of assessment technical findings

• Develop and document assessment team standard operating procedures with a view to improving project efficiency and customer satisfaction

• Serve as one of the main points of contact for technical questions related to model assessment approaches and findings

• Work with the Chief Technology and Product Officer and assessment team to identify state-of-the-art techniques, methods and tools for model testing, evaluation and validation of AI/ML systems, including generative AI

Benefits:

• Equity

Experience Requirements:

• 3+ years of experience in mobile app development, with at least 2 years of hands-on experience with Flutter and native app development experience (Java/Kotlin, Swift/Objective-C in addition to Dart)

• Proficient in Dart programming language and its ecosystem

• Strong understanding of mobile app architecture, design patterns, and performance optimization techniques

• Familiarity with backend integration patterns for mobile apps

• Knowledge of mobile app testing frameworks and automation tools

Other Requirements:

• Experience with agile development methodologies and project management tools, version control systems, and collaborative development tools

• Excellent problem-solving, communication, and teamwork skills

• Have something to teach us

• Want to do work they are proud of to ship products they are proud of

• Have an urge to make a real impact on child development at scale

• Take initiative and full ownership of their work

• Prefer open and direct communication grounded in empathy to beating around the bush

• Exemplify integrity in their actions, decisions, and communication

• Want to build meaningful relationships at work

Responsibilities:

• Design, develop, and maintain high-performance Flutter applications for iOS and Android platforms

• Debug & optimize Flutter apps for performance on very low-power, memory constrained devices

• Collaborate with design and animation teams

• Implement best practices for code quality, testing, and version control

• Stay up-to-date with the latest Flutter developments, trends, and industry best practices

Experience Requirements:

• 3-5 years experience as a BDR/SDR

Other Requirements:

• Strong written, oral, and presentation skills

• Results-driven and hunter mentality

• Vibrant and energetic attitude, willingness to perform and get things done

• Tech-savvy, ability to understand complex technology and translate it to customer benefits

• Ability to work independently and collaboratively within a team environment

• Goal-oriented with a drive to achieve and exceed targets and objectives

• Familiarity with CRM software and proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Responsibilities:

• Follow up on leads provided by the company through various channels such as phone calls, emails, and other communication methods

• Engage with potential customers to understand their needs, answer questions, and provide information about our products and services

• Nurture leads through ongoing communication to build rapport and trust, converting them into warm leads for further engagement by the sales team

• Liaise with multiple stakeholders in Customer Service, IT, and Operations

• Document all interactions and updates in the CRM system to ensure accurate tracking of leads and progress Collaborate with the sales team to hand off warm leads and provide comprehensive background information to facilitate the sales process Continuously learn about our products or services, industry trends, and competitor offerings to effectively communicate value propositions to potential customers Meet or exceed monthly and quarterly targets for lead follow-up and conversion activities