Experience Requirements:

• Tu as une première expérience réussie en support client, idéalement dans un environnement tech, santé ou SaaS B2B.

Other Requirements:

• Tu cherches un job qui a du sens.

• Tu es empathique, bienveillant(e) et à l’écoute, avec une réelle volonté de comprendre et résoudre les problèmes des clients.

• Tu es rigoureux(se) et organisé(e), capable de gérer plusieurs demandes simultanément tout en maintenant une qualité de service irréprochable.

• Tu sais expliquer des concepts techniques de manière simple et pédagogique.

• Tu es un(e) vrai(e) problem-solver, tu fais preuve de créativité et de résilience face aux défis.

• Tu travailles en équipe et communiques efficacement avec les différentes parties prenantes.

• Tu es à l’aise avec les outils de support client et les environnements CRM.

• Tu maîtrises l’anglais, à l’écrit comme à l’oral. L'espagnol est un plus !

• Tu as un mindset positif, proactif et un fort sens des responsabilités, tout en respectant les enjeux de l’équipe.

• Tu te retrouves dans nos valeurs : SPACE 🚀

Responsibilities:

• Assurer le support via chat, e-mail et téléphone en apportant des réponses rapides et efficaces.

• Proposer des solutions adaptées aux besoins clients.

• Assurer le suivi des demandes jusqu'à leur résolution et remonter les incidents complexes aux équipes concernées.

• Assurer la phase d’onboarding des clients de 0 à 90 jours pour t’assurer que la solution est bien adoptée.

Experience Requirements:

• Tu as une première expérience réussie en support client, idéalement dans un environnement tech, santé ou SaaS B2B.

Other Requirements:

• Tu cherches un job qui a du sens.

• Tu es empathique, bienveillant(e) et à l’écoute, avec une réelle volonté de comprendre et résoudre les problèmes des clients.

• Tu es rigoureux(se) et organisé(e), capable de gérer plusieurs demandes simultanément tout en maintenant une qualité de service irréprochable.

• Tu sais expliquer des concepts techniques de manière simple et pédagogique.

• Tu es un(e) vrai(e) problem-solver, tu fais preuve de créativité et de résilience face aux défis.

• Tu travailles en équipe et communiques efficacement avec les différentes parties prenantes.

• Tu es à l’aise avec les outils de support client et les environnements CRM.

• Tu maîtrises l’anglais, à l’écrit comme à l’oral. L'espagnol est un plus !

• Tu as un mindset positif, proactif et un fort sens des responsabilités, tout en respectant les enjeux de l’équipe.

• Tu te retrouves dans nos valeurs : SPACE 🚀

Responsibilities:

• Assurer le support via chat, e-mail et téléphone en apportant des réponses rapides et efficaces.

• Proposer des solutions adaptées aux besoins clients.

• Assurer le suivi des demandes jusqu'à leur résolution et remonter les incidents complexes aux équipes concernées.

• Assurer la phase d’onboarding des clients de 0 à 90 jours pour t’assurer que la solution est bien adoptée.

• Établir des connexions régulières et significatives avec les clients pour recueillir des retours, proposer des fonctionnalités pertinentes ou partager des informations utiles (simplifications techniques, évolutions produit…). Suivre et anticiper les signaux faibles (engagement réduit, questions récurrentes, etc...) afin de prévenir le churn et assurer une satisfaction durable.

Education Requirements:

• BS in CS or Engineering

Experience Requirements:

• 5 years using BI / Analytics solutions

• 4 years in RDBMS and big data tech like Hadoop

• 3 years in Java and Advanced Analytics like Scala/SPSS

• Previous work in industrial IOT and manufacturing

Benefits:

• Lunch vouchers (approx. 200€/month)

• An allowance of 360 euros/year for your sports activities

• An allowance of 300 euros for the adaptation of your workstation

• A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family

• Unlimited vacation policy

Experience Requirements:

• 3-5 years of experience in software engineering, focusing on development tools or automation ideally in a B2B SaAS.

Other Requirements:

• Proficiency in Python and TypeScript

• Familiarity with front-end technologies such as React, Angular, or Vue.js for instance

• Familiarity with Salesforce (CRM), HubSpot (inbound marketing) and database (Metabase or equivalent).

• Familiarity with build tools, version control (e.g., Git), and CI/CD platforms (e.g., Jenkins, GitLab CI/CD).

• Strong analytical skills and innovative thinking for process improvements.

• Ability to convey complex technical information clearly.

• Knowledge of UI/UX design for tool interfaces and familiarity with DevOps practices.

• Comfortable working remotely with occasional travel to meet the team.

• Enjoys problem-solving and working collaboratively.

Responsibilities:

• Tool Development and Maintenance: Create software tools to assist with coding, debugging, testing, and deployment.

• Automation: Develop scripts and systems to automate repetitive tasks and enhance productivity.

• Integration: Ensure seamless integration of tools with existing software systems and third-party platforms.

• Support and Training: Provide documentation and training to enable team members to use the tools effectively.

• Continuous Improvement: Update and enhance tools regularly to keep them effective and compatible with new software environments.

Benefits:

• Full remote policy in France with team gathering in Paris every 1.5 months or work from our amazing offices & rooftop in the heart of Paris (Sentier)

• Lunch vouchers (approx. 200€/month)

• An allowance of 360 euros/year for your sports activities

• An allowance of 300 euros for the adaptation of your workstation

• A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family Unlimited vacation policy

Experience Requirements:

• With at least +6 years of experience on a product experiencing rapid growth

Other Requirements:

• You have a solid experience in Typescript

• Involved with CI/CD processes (GitHub Actions)

• Knowledge of at least PostgreSQL, Redis, RabbitMQ

• Testing tools have no secrets for you, regardless of the environment you’re working on

• Interest in clean code, software craftsmanship, performance, scalability and security

• Want to learn and experiment

• Proactive, agile, autonomous, tenacious, pragmatic, benevolent and curious

• You think before you code

• You solve problems in a collaborative way

• You ensure high-quality code and test standards

• You’re not afraid to try new things

• Willing to work remotely with regular trips to meet with the team

• Previous experience in real-time or performance-oriented topics

• Previous experience in audio/ video streams

• Previous experience or knowledge on AI-related topics or Python

Responsibilities:

• You will create, develop and maintain the whole technical stack

• API component architecture design & development

• Build new product features from start to finish through conception, research, documentation, maintenance, and polish

• Tackle technical problems to guarantee the best level of performance

• Improve performance, reliability and observability on our product

Benefits:

• Lunch vouchers (approx. 200€/month)

• An allowance of 360 euros/year for your sports activities

• An allowance of 300 euros for the adaptation of your workstation

• A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family

• Unlimited vacation policy

Experience Requirements:

• At least 5+ years of experience working on a rapidly growing product

Other Requirements:

• Strong experience with Docker

• Proficiency with Kubernetes (knowledge with Kustomize is a plus)

• Proficiency with CI/CD process (Github, test-driven development, etc.)

• Knowledge of at least one programming language (Python, Go, etc.)

• Experience with Docker image licencing & distribution

• Knowledge of databases (PostrgreSQL, Patroni)

• Knowledge of monitoring/logging tools (Prometheus, Grafana Loki)

• Strong experience with UNIX/Linux operating systems

• Networking knowledge (DNS, OSI model, HTTP/HTTPS, SSL/TLS)

• Fluency in French and English

• Proactive, agile, autonomous, tenacious, pragmatic, collaborative and curious

• You think critically before you code

• You solve problems in a collaborative way

• You ensure high-quality work standards

• You’re not afraid to try new things

Responsibilities:

• Create and maintain Kubernetes hybrid clusters

• Implement and manage CI/CD pipelines

• Maintain and optimize Docker images

• Prepare deployments for production

• Optimize infrastructure and tool scaling to keep costs low Support developers throughout the DevOps process Document technical procedures and policies

Benefits:

• Lunch vouchers (approx. 200€/month)

• An allowance of 360 euros/year for your sports activities

• An allowance of 300 euros for the adaptation of your workstation

• A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family

• Unlimited vacation policy

Experience Requirements:

• 3 to 6 years experience in recruitment, ideally in a high-growth tech startup or a scaling environment, with a proven track record of hiring for engineering and product roles.

Other Requirements:

• Fluency in both English and French

• A sourcing expert: you know how to find and engage top talent through outbound strategies, automation, and referrals.

• A true business partner, with strong communication and stakeholder management skills, capable of influencing hiring decisions and working closely with leadership.

• Data-driven: you analyze hiring funnels, track key recruitment metrics, and optimize hiring strategies based on insights.

• Able to scale hiring operations, improve processes, and bring structure to recruitment while maintaining hiring speed and quality.

Responsibilities:

• Drive full-cycle recruiting, primarily for the Tech & Product Team, by sourcing, engaging, maintaining, and closing a strong candidate pipeline for all open positions.

• Proactively source passive talent using sourcing tools, automation, and innovative engagement methods to attract top candidates.

• Leverage automation to maximize efficiency: implement sourcing automation, nurture campaigns, and AI-powered screening to optimize the hiring process.

• Analyze and iterate: assess hiring funnel performance, identify bottlenecks, and continuously improve speed and quality.

• Partner with hiring managers to develop sourcing strategies, refine role positioning, and make data-driven hiring decisions, ensuring strong communication throughout the search. Train leadership and hiring managers to standardize hiring decisions and assess talent effectively. Ensure an exceptional candidate experience by maintaining clear communication and strengthening Gladia’s employer brand. Be data-driven: track key hiring metrics, optimize recruitment strategies, and drive process improvements. Enhance Gladia’s employer brand, boosting visibility in the talent market and positioning Gladia as a top employer in tech

Benefits:

• Flexible working hours

• Pet-friendly office

• Game room

• Stock purchase plan / Stock options

• Team building

Experience Requirements:

• Minimum of 5 full years of work experience in software sales at fast-growing B2B tech companies, carrying quotas and focused on hunting.

• Experience with long sales cycles (6-12 months) and navigating large enterprises procurement processes.

• Proven track record of consistent performance and quotas attainment. You must have sold recurrent 6-7 figures yearly deals, on a regular basis, across EMEA.

• Comfortable engaging in technical discussions with Gen AI engineering teams.

• Excellent verbal and written communication skills in English (fluent) and French (at least professional proficiency). Bonus points for experience with revenue intelligence or developer intent tools.

Other Requirements:

• We are hiring people located in France or willing to relocate.

• You must have an EU work permit.

Responsibilities:

• drive pipeline generation by building and maintaining pipeline coverage to meet revenue goals.

• lead qualification and demos: deliver compelling product demonstrations and presentations tailored to the unique challenges of large enterprises while continuously educating them on the business value of Giskard's enterprise solution.

• develop trusted advisor relationships with Gen AI leaders and experts ensuring they understand the depth of Giskard's value proposition.

• manage complex deal cycles, often involving multi-stakeholder procurement processes, security reviews, and legal negotiations.

• provide feedback to the product team, shaping the roadmap based on insights from the ground.

Benefits:

• Flexible working hours

• Pet-friendly office

• Game room

• Stock purchase plan / Stock options

• Team building

Experience Requirements:

• Minimum of 3 years' experience in Customer Success or Consulting roles.

• Demonstrated project management skills within large organizations and handling various technical stakeholders.

• Experience managing AI projects, ideally involving Large Language Models.

• Outstanding communication skills in both English and French, in written and verbal form.

• Bonus: experience in early-stage startups (<50 employees). Bonus: proficiency in German.

Other Requirements:

• We are hiring people located in France or willing to relocate.

• You must have an EU work permit and you must speak French.

Responsibilities:

• Help customers use our product successfully to make their LLM Agents more secure & reliable

• Coordinate with key decision-makers among our customers, from initial product evaluation and onboarding, to continuous usage and renewals

• Act as the bridge between our customers and Giskard's Product and R&D team

• Support Giskard's sales & marketing team with customer stories and hands-on product knowledge

Benefits:

• Flexible working hours

• Pet-friendly office

• Game room

• Stock purchase plan / Stock options

• Team building

Education Requirements:

• Ph.D. in Machine Learning / Artificial Intelligence, preferably on Generative AI / LLM topics

Experience Requirements:

• Experience in Machine Learning / Artificial Intelligence research, with a track record of publishing research papers and turning them into useful tools.

• Expert proficiency in the Python AI stack, especially with PyTorch, Hugging Face and LLM frameworks.

• Strong skills in software engineering (use of Git, production-ready code.)

• Strong written & oral communication skills in English.

• Bonus 1: open-source contributions are highly valued. Bonus 2: knowledge of cybersecurity fundamentals and techniques is also a plus.

Other Requirements:

• We are hiring people located in France or willing to relocate.

Responsibilities:

• Develop production-ready tools for LLM evaluation & mitigation that can be integrated in our software platform

• Conduct our scientific watch, reading academic papers in the fields of AI Testing / Benchmarking / Security.

• Communicate findings with other AI teams at customers & partners, such as Mistral AI, AWS, Google, Microsoft, NVIDIA, in the form of presentations and papers.

• Push the frontier of AI Safety & Security research with a focus on tools for real-life applications.

Benefits:

• Flexible working hours

• Pet-friendly office

• Game room

• Stock purchase plan / Stock options

• Team building

Experience Requirements:

• 4+ years of hands-on experience in AI engineering, particularly in areas of LLMs and AI agents

• Strong skills in the Python AI stack, in particular Hugging Face, PyTorch, and LLM development frameworks.

• Knowledge of AI Security, testing methodologies, and AI system evaluation

• Proven track record of creating technical content (articles, tutorials, videos)

• Proven track record of successful community building or developer relations

Other Requirements:

• Fluent English required, French is a plus

• Quick learner with proactive attitude and the ability to work autonomously

• Bonus 1: Experience with developer tools and platforms (Git, CI/CD, cloud platforms)

• Bonus 2: Experience with open-source communities and projects

Responsibilities:

• Content creation

• Community Engagement

• Product Documentation

• Product Marketing Support

Responsibilities:

• Gathering and evaluating user requirements, in collaboration with product managers and engineers.

• Illustrating design ideas using storyboards, process flows and sitemaps.

• Create user stories, personas, and storyboards & Determine information architecture and create sitemaps.

• Create prototypes and wireframes & conduct usability testing.

• Find your area of interest. UX design is a broad discipline.

Benefits:

• A flexible and remote-friendly environnement.

• An attractive compensation, with pre-series A early equity at stake.

• An ideal playing field: traction, product with top feedback & legitimacy, a market to take.

• The advantages of an early stage startup: great freedom of means, tools, many possible playgrounds, great speed to learn, test, and innovate.

• Mindflow has healthy finances to offer great pay and the best tools to perform.

Experience Requirements:

• > 5 years

• Significant experience with addressing the French Enterprise Cyber & IT market.

• overachieved quotas

Responsibilities:

• Develop and execute a strategic sales plan and identify sales opportunity.

• Build and maintain strong relationships with key decision-makers at target accounts, leveraging your industry expertise

• Close deals with CISO, CIO, DSI, Secops Teams.

Benefits:

• Health Care Plan (Medical, Dental & Vision - employee premiums paid 50% by BetterYou)

• 401(k) Matching

• Unlimited Paid Time Off (15 Day Minimum)

• Paid parental leave

• Short Term & Long Term Disability Culture Bonus (Annual bonus given for those that live by our company values) Retention Bonus (Annual bonus given at your work anniversary) Office-First Workplace with Flexibility Employee Stock Option Plan Learning & development stipend Summer Four Day Work Week Fun, dynamic & dedicated team!

Other Requirements:

• Must already be authorized to work in the United States on a full-time basis for any employer.

Experience Requirements:

• 5+ years of military/government experience and a minimum of 3 years experience with the special operations community

• 5+ years of direct selling experience and a minimum of 2 years experience as an Account Executive, selling technologies to the USG space

• Experience in the technology sector selling SaaS B2B solutions

• History of consistent quota achievement

• Examples of landing new customer logos

Responsibilities:

• Experience navigating a complex sales cycle from start to finish, leveraging internal resources within the larger sales organization, cross functionally with the customer success team and externally across customers

• Strong presentation skills for delivering in-person and virtual presentations to audiences, highlighting your ability to perform client discovery, communicate ROI and build business value

• Actively seek to understand industry trends to help position against competitors

• Craft targeted strategies designed to meet specific client needs and make recommendations based on internal and external factors.

• Translation SOF mission needs across intelligence, operations, and technical components into technology solutions

Benefits:

• Diverse medical, dental and vision options

• 401k matching program

• Unlimited paid time off

• Parental leave and flexibility for all parents and caregivers

• Support of country-specific visa needs for international employees living in the Bay Area

Responsibilities:

• Designing, developing, and maintaining backend services and tools to support our ML inference pipelines, data tools, and security systems.

• Collaborating with teams across the organization to integrate backend solutions seamlessly with our front-end and ML components.

• Ensuring high levels of scalability, reliability, and security in the systems you build.

• Participating in code reviews, testing, and documentation efforts to maintain our high-quality software standards.

• Continuously learning about ML workflows and contributing innovative ideas to further enhance our AI platform.

Responsibilities:

• Designing, developing, and maintaining secure backend systems that underpin our AI platform.

• Implementing security features and best practices throughout our codebase to safeguard data and infrastructure.

• Collaborating with cross-functional teams to integrate security considerations into all aspects of product development and deployment.

• Conducting regular security reviews, audits, and code assessments to proactively identify and mitigate vulnerabilities.

• Building and maintaining secure CI/CD pipelines with integrated security scanning and vulnerability management tools.

Responsibilities:

• Building small, specialized models to conduct detailed safety evaluations of LLM outputs.

• Developing classifiers to detect unsafe, biased, or harmful responses, and integrating them into our response modeling pipelines.

• Collaborating with fine-tuning and training teams to ensure that safety protocols are embedded within our model development lifecycle.

• Conducting in-depth research on adversarial attacks, model vulnerabilities, and safety enhancements to stay ahead of emerging threats.

• Serving as a key technical leader, driving the innovation and evolution of our LLM safety practices, ensuring our models operate reliably and securely in enterprise settings

Responsibilities:

• Designing, building, and maintaining state-of-the-art data tools that convert raw data into high-quality datasets for ML training and labeling.

• Developing robust workflows and pipelines for data transformation, filtering, analysis, and cleaning that enhance dataset quality.

• Collaborating with ML researchers, data scientists, and engineers to ensure our data tools meet the rigorous standards required for enterprise-grade AI.

• Continuously evaluating and integrating emerging technologies to keep our data curation processes at the forefront of innovation.

• Driving the evolution of our data platform to support scalable, efficient, and effective data annotation and labeling pipelines.