Responsibilities:

• Design and Development: Responsible for designing and developing mechanical systems and components. Work with CAD software to create detailed models, drawings and specifications that can be shared with account managers and vendors. This includes selecting appropriate materials, determining dimensions and tolerances, and ensuring functionality, and safety.

• Documentation and Reporting: Generate technical documentation, reports, and specifications to communicate design details, project progress, and test results. Maintain accurate records of design changes, modifications, and project documentation.

• Cross-Functional Collaboration: Collaborate with project team members and contribute to project planning, set goals, and manage timelines and resources. Foster effective communication

Education Requirements:

• Bachelor's degree in Computer Science, a related field, or equivalent experience

Experience Requirements:

• Experience building highly scalable solutions on cloud-based platforms like AWS, Azure, or GCP (Azure experience is a plus!) with infrastructure-as-code solutions like Terraform

• 4+ years of software development experience across a mix of client and server apps

• Prior experience or knowledge in software environments with high infosec demands

• Strong programming skills (we use Python, C++, and JavaScript)

• Demonstrate knowledge of best practices concerning cloud and application security, CI/CD observability, incident tracking, and release management

Other Requirements:

• Ability to quickly learn new technologies and apply them to highly critical, fault-tolerant software systems

• Experience with containerization technologies like Docker and distributed computing tools like Kubernetes

• Basic knowledge of distributed systems, computer architecture, networks, and databases

• Ability to both work independently and collaborate with a team in a fast-paced start-up environment

Responsibilities:

• Create, configure, and maintain cloud-based infrastructure services for the rapid development and monitoring of complex robotics and analytics applications.

• Deploy high-quality, observable software across web apps, command line developer tools, and apps running on robotic cells.

• Work with subject matter experts to integrate and deploy machine learning models, physical simulations, and advanced visualization tools.

• Imagine and implement the future of Machina’s automated testing and build systems.

• Mentor engineers earlier in their technical careers to increase the skills and output of your team

Education Requirements:

• B.S. of engineering in mechanical, manufacturing, industrial, aerospace, or related engineering field

Experience Requirements:

• 5+ years of industry experience

• Worked in an ISO 9001/AS9100 Quality Management System Environment

• Ability to create and edit quality procedures using PC

• Experience with Office Suite (Word, Excel, Powerpoint, or equivalent)

Other Requirements:

• Desire to work in a fast-paced and intense startup environment

Responsibilities:

• Prepare, document, and communicate quality procedures.

• Analyze and report findings of production customer returns (RMA) and internal rejections (NCR) Issues.

• Create and own Quality Manual and development of related documents.

• Follow-up and verify the effectiveness of Corrective and Preventive Actions.

• Manage relationships with customers, suppliers and internal Machina Labs personnel for quality related issues. Perform audit of suppliers as deemed necessary. Conduct technical/statistical studies (PPAP, SPC, FMEA, MSA, First Article Reports, etc.). Participate in the development and implementation of quality related policies and procedures based on corporate and government/customer requirements, while working towards AS9100 certification. Review process and documentation to measure adherence to the quality standards, customer flow down and AS9100 requirements. Manage internal surveillance activities and external audits (e.g., third- party accreditation, customer, and government, etc.). Develop, revise, and implement compliant quality procedures. Coordinate with Operations, Engineering, Manufacturing, Supply Chain, etc. to resolve issues and drive continuous improvement and monitor updated processes. Create and manage Approved Supplier List. Take ownership of acceptance test procedures related to internal and external cell activities certification process. Develop the procedures and process related Material Review Board (MRB) activities, failure analysis and corrective action investigations, and assist in the timely dispositioning and processing of nonconforming material. Review contract flowdowns and quality clauses to ensure requirements are met

Education Requirements:

• B.S. in mechanical, manufacturing, industrial, aerospace, welding engineering, or a related field

Experience Requirements:

• 2+ years of welding or manufacturing industry experience, with an emphasis on welding processes

• Experience working with AWS D17.1 Aerospace Welding Specification

• Hands-on experience designing and developing weld tooling

• Familiarity with parametric design software (SolidWorks, Pro/E, etc.)

• Strong ability to document processes and procedures for quality assurance

Responsibilities:

• Design, develop, and maintain weld tooling for both development and production environments, focusing on tanks and large structures.

• Optimize welding processes, including robotic and manual welding techniques, to improve quality, cycle time, and overall efficiency.

• Ensure welding processes and procedures meet AWS D17.1 Aerospace Specifications and other relevant industry standards.

• Collaborate with Process Development Engineers to standardize welding processes and prepare them for production scalability.

• Create internal welding procedures, ensuring quality conformance, in preparation for AS9100D Certification. Conduct weld-related time studies, PFMEA, and Kaizen events to drive continuous improvement and waste reduction. Source external suppliers for weld materials and fixtures, ensuring they meet quality standards. Utilize MRP systems to manage work instructions, bills of materials, and procurement of parts related to weld operations. Lead Value Stream Mapping efforts to identify areas for process improvement and predict future-state welding operations

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Bachelor's degree in Engineering, Business, or Masters in Business administration

Experience Requirements:

• 3 – 6 years’ experience as a project manager in the technology sector.

• Experience in AI or related fields is a plus

Other Requirements:

• Certifications * Project Management Professional (PMP) or similar certification.

• Technical Skills * Knowledge of AI technologies and frameworks. * Experience with analytics tools like Excel, Metabase, google Analytics and basic understanding of SQL

Responsibilities:

• Develop detailed project plans

• Coordinate internal resources and third parties/vendors

• Ensure projects are delivered on time, within scope, and budget

• Manage the relationship with the client and all internal stakeholders - Engineering team, designers and analytics team.

• Provide regular updates to clients and internal management

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• B.Tech/BE/MBA preferred; prior experience or strong aptitude for technical domain.

• Currently CSM/Professional services manager at a reputed SAAS/AI firm.

• Consultant at a reputed consulting firm with experience handling customer relationships directly

Experience Requirements:

• 3 to 6 years of customer facing experience in customer success, consulting or professional services for a SAAS/ AI firm.

• Prior experience with early/mid stage B2B start-ups will be preferable.

• Deep customer handling experience.

• Incredible precision, attention to detail, and organization skills.

• Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly.

Other Requirements:

• Strong end to end ownership of metrics and numbers.

• Experience working with cross-functional teams and projects especially sales, product and engineering

Responsibilities:

• Own onboarding, nurturing, retention, up-selling and ongoing success for all customers

• Work closely with customers to ensure that they fully utilize the product capabilities to ensure fast time to value and continued value generation

• Address customer issues on priority to ensure high CSAT

• Highlight any issues/concerns which might be impacting CSAT/Value/retention internally to product/sales/Finance/management and ensure follow-up for intime redressal

• Maintain discipline around too/metrics update to ensure end to end customer health tracking

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Experience Requirements:

• With at least a year of experience in delivering projects or designing conversations.

• With exceptional attention to detail and collaborative attitude.

• With a hunger to learn and thrive with new technologies

Other Requirements:

• With a strong theoretical understanding of how large language models work.

• With the magical ability to "bend" large language models to your requirements through expert prompt engineering.

• With a proven track record of thriving in fast-paced environments and driving innovation

Responsibilities:

• You will design conversational workflows tailored to client requirements.

• You will craft prompts that serve as both guidelines and guardrails for large language models, ensuring they generate relevant responses.

• You will take complete ownership of your digital assistant's performance—managing everything from conceptualization to execution, delivery, and troubleshooting

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Experience Requirements:

• Professional experience of 0-2 years.

• Has experience with integrating or building HTTP APIs

• Has hands-on experience of working with Python

• Good communicator

Other Requirements:

• Has experience working in any of Django Rest Framework, Redis, Celery

• Good understanding of various applied ML concepts and problems

• Has python programming experience on machine learning based projects

Responsibilities:

• Collaborating with Delivery, Infra and Product teams

• Create solutions for problems that can't be solved using current product offerings

• Interacting with Client Tech/Business teams.

• Understanding client workflows and replicating the same using Skit's existing products where possible.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve the client integration issues

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Bachelor's degree in Marketing, Business, or a related field; MBA is a plus

Experience Requirements:

• Proven experience of 5+ years in product marketing within the SaaS or AI tech industry.

• Strong understanding of SaaS AI business models and customer lifecycle.

• Experience working in a high-growth startup.

• Action-oriented with a focus on speed & results.

• Ability to thrive in cross-functional collaborations and different time zones

Other Requirements:

• Prior knowledge of SaaS, AI, Contact Center, and Customer Experiences preferred.

• Proficiency in marketing automation tools, analytics platforms, and CRM systems.

• Demonstrated ability to manage multiple projects simultaneously and meet deadlines.

• Lead cross-functional teams and meetings to get the alignment needed to prioritize work

• Strong time management skills and the ability to work on multiple projects

Responsibilities:

• Collaborate closely with Sales, Marketing, Product, and Leadership teams to align go-to-market strategies with organizational goals.

• Develop a wide range of marketing collateral, including product guides, ebooks, whitepapers, demos, case studies, blog posts, webinars, customer presentations, use case collateral, website content, and thought leadership pieces.

• Partner with Content, Brand, and Design professionals to create cohesive and impactful marketing initiatives.

• Develop and execute sales enablement materials to empower our sales teams with the tools and knowledge they need to succeed.

• Conduct thorough market research to understand customer needs, industry trends, and competitive landscape

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• A bachelor's degree in graphic design,visual communication/design/animation/ fine arts, or a related field is preferred

Experience Requirements:

• A brilliant creative thinker, conceptualization of ideas, visualization of outcomes and translating them into creative output.

• In developing creative elements for our regular marketing email campaigns, social media banners, event collaterals, blogs, case studies, eBooks, white papers, ad banners, GIFs, presentations and internal comms are required.

• Proficient in using various design software and tools to create visually appealing graphics, illustrations, icons, animations and layouts.

Other Requirements:

• Minimum 4 years of experience in SaaS/Startup sales or a similar role, preferably in marketing.

• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, and InDesign) (motion designing and video editing experience would be an added advantage) and other relevant tools is crucial.

• Experience in graphic design, branding, illustrations etc. for IT, B2B SaaS or creative agencies etc.

• Strong understanding of branding principles, design, copywriting etc

• A strong portfolio showcasing a variety of design projects and demonstrating proficiency in design software and tools is essential

Responsibilities:

• Solve complex visual challenges, such as creating a cohesive brand identity or designing user-friendly interfaces.

• Define and maintain the visual and brand identity across various platforms and mediums.

• Stay on top of all trends, competitive work, and maintain best practices

• Demonstrate exceptional project management skills, especially when handling multiple jobs

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Bachelor's degree in Business, Marketing, or a related field is preferred

Experience Requirements:

• 2-3 years of experience in SaaS sales or a similar role, preferably in debt collection, banking, and financial services.

• Proven track record of achieving or exceeding sales targets and generating qualified leads, preferably selling to the USA market.

• Strong communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with prospects.

• Excellent phone etiquette and active listening skills to understand customer needs and tailor messaging accordingly.

• Self-motivated and driven to succeed, with a competitive mindset and the ability to thrive in a fast-paced sales environment

Other Requirements:

• Familiarity with CRM software and sales tools (e.g., Salesforce, Outplay) is a plus.

• Solid organizational and time management skills to prioritize tasks and manage multiple leads effectively

Responsibilities:

• Conduct targeted outbound prospecting efforts to identify and qualify leads through various channels, including cold calling, email campaigns, social media, and potentially industry events.

• Research and identify key decision-makers within financial institutions, understanding their pain points and business objectives related to customer engagement, automation, and digital transformation.

• Engage prospects in meaningful conversations to uncover their specific challenges, educate them on the benefits of Conversational Voice AI, and position our SaaS solution as a valuable asset.

• Collaborate with account executives to seamlessly transition qualified leads into the sales pipeline.

• Utilize CRM software to track and manage leads, document interactions, and maintain accurate and up-to-date customer information

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Graduate degree in computer science or related field

Experience Requirements:

• Strong knowledge of theoretical and practical aspects of machine learning, including probability, statistics, learning theory, algorithms, and software architecture.

• Proven ability to deliver machine learning-driven solutions, particularly in production environments.

• Experience in Python programming for machine learning projects, with a solid understanding of CI/CD pipelines and deploying models using AWS or other cloud platforms.

• Good understanding of applied machine learning concepts, with experience in deploying ML models as microservices; previous experience with Conversational AI or NLP projects is a plus

Other Requirements:

• 2+ years of industrial experience

• Atleast 1 year of experience in Data Science or Machine learning (NLP/Speech would be preferable)

Responsibilities:

• Building ML models on our core ML platform; and monitor, diagnose and maintain active deployments.

• Create and own technical design for ML models associated with the voice-bot.

• Own the ML metrics related to bots - Intent, SCR, resolution, etc. and responsible for continuous improvement of ML performance

• Define and drive quality, performance, robustness, and reliability of our deliveries by collaborating with delivery stakeholders.

• Drive and organize research, discussion and reviews towards continuous improvements of our models and capabilities

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Big4 Experience Required (PwC, KPMG, Deloitte, EY)

• Chartered Accountant/MBA-Finance

Experience Requirements:

• 7+ years of relevant work experience in public accounting and venture-backed companies (Series A / B / C / D) in the marketplace or SaaS verticals

• Experience working with ZohoBooks will be an added advantage

• Experience preparing and going through Audits

• Great knowledge of GAAP

• Experience with international growth and consolidation

Other Requirements:

• Advanced Excel

Responsibilities:

• Manage the overall AP, AR and Payroll function

• Own monthly close process including treasury, balance sheet reconciliations for both group companies

• Lead all external audits

• Build scalable accounting processes including system implementation if needed

• Manage monthly tax and employee compliances

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Experience Requirements:

• 3-7 years of experience in closing full-cycle large-ticket SaaS deals (>100K ARR)

• Minimum 1-2 years of experience selling SaaS solutions in the North American region (>100K ARR; recent experience preferred)

• Experience engaging multiple stakeholders throughout the sales cycle including Legal, IT, Security, Finance, and Procurement

• Enjoy collaborating with internal sales teams like Solutions Engineers and Customer Success Managers

• Have background in global engagement across multiple lines of business and broadening product support within an organization

Other Requirements:

• You are an expert storyteller, effectively developing relationships with senior managers and the C-suite

• Understanding of Customer experience platforms (preferred)

• Collections market experience a plus

Responsibilities:

• Drive revenue and own the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers

• Provide recommendations based on a customer’s business needs and usage patterns

• Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries

• Collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers

• Educate customers on the value of Skit in a thoughtful way

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Bachelor's degree or relevant experience

• B.Des/M.Des degree in HCI or design related field is a plus

Experience Requirements:

• 1-2 years of industry experience in product design with a design portfolio that showcases some of the works you are really proud of

• Strong communication and presentation skills

• Proficient in fundamental visual & interaction design principles

• Expert in Figma

• Excellent interpersonal skills with the ability to clearly articulate a problem space

Other Requirements:

• Passionately curious about new developments in the field art and design

• Evolve and adapt in a fast-paced environment, work gracefully under pressure with a strong focus on details

• Ability to grasp the essence of complex design problems and translate them to beautiful yet practical design solutions

• Have a strong point of view to defend your ideas and communicate your thoughts through storytelling

• Ability to accept and design against feedback from colleagues in a rapid iterative design process

Responsibilities:

• Take part in product and design ideation, planning and prioritization of our diverse range of products and features

• Drive user research to establish benchmarks and obtain data on industry, technology and interaction design trends

• Create intuitive and beautiful interfaces that account for different users, various abilities and multiple circumstances

• Contribute, manage and use the components of the design system

• Handover the UI to engineering team with self explanatory specifications and guides

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Experience Requirements:

• Strong knowledge of SQL

• Working knowledge of scripting (one of Python, R)

• Experience working with at least 1 BI Tool (Superset, Tableau, Metabase, Google Analytics, Clevertap, MixPanel etc.)

• Strong communication skills - ability to effectively communicate the insights developed to the various stakeholders in the organization

• Able to work with agile product development teams and able to identify new ways to help your team be effective

Other Requirements:

• Brownie points to folks who’ve built or worked on analyzing conversational AI products

• Experience working on Machine Learning and NLP systems

Responsibilities:

• Support the product and delivery teams to drive improved product quality and customer satisfaction by leveraging data to study business and UX impact for features and product improvements

• Deep dive into data and identify right problem statements and right segments to target and take experimentation driven product delivery approaches.

• Work closely with Tech, Product, CS and Delivery to deliver standard and custom dashboards to enable understanding of bot health and performance with minimal guidance

• Capture insights from customer feedback, experiments, research, and data analysis to identify trends and pinpoint the drivers behind them; translate these insights into tactical solutions to improve our voicebot deliveries

• Becoming the domain champion of the product/function with a clear data-driven understanding of how callers interact with our voicebot

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Experience Requirements:

• Should have a knack for customer faced writing, research and implementation.

• Should be able to put themselves in the shoes of the end users while designing (UXknowledge is a plus).

• Good awareness of AI at user level / preliminary ML level will be preferred.

• Confident and can take ownership of their work.

• Demonstrating professional attitude to work and work environment

Other Requirements:

• Good communicator within the team and in front of the customers as well.

• For designers, fresh graduates with internship experience in content / copy / UX / AI can work well.

• For Sr. Designers, people with 2 to 4 years of experience in copy / UX / AI / AI content related roles would be good

Responsibilities:

• Understand Customers and their end users through research and analysis.

• Conceptualise and create user journey workflows for voice bots.

• Write required conversation pieces for voice bots to cover all user scenarios.

• Collaborate with multiple functions and own the user experience of the voice bots.

• For Sr.Designers, Collab with CUX teammates and mentoring/guiding/review responsibilities

Benefits:

• Private Health Insurance

• Paid Time Off

• Training & Development

• Performance Bonus

• Competitive Salary & Equity

Education Requirements:

• A Bachelor’s / Master’s degree / Ph.D. in Mathematics, Statistics, Computer Science, Computer Engineering, Quantitative/ Computational Social Science, or related field

Experience Requirements:

• 2+ years of professional experience in data science for AI/ML products

• Proficiency in prompting architecture or evaluating LLM behavior or relevant transferable experience

• Strong Python programming proficiency coupled with solid data structure and algorithm knowledge

• High-level familiarity with the architecture and operation of large language models

Other Requirements:

• Strong analytical and problem-solving skills & excellent written and verbal communication skills

• Ability to thrive in a fast-paced startup environment

Responsibilities:

• Design, develop, and refine prompts to elicit desired outputs from AI models

• Collaborate with product managers and other engineers to understand product goals and user needs

• Conduct A/B testing on prompts to determine effectiveness & track prompt performance across different models

• Write prompts for compelling characters and narratives

Benefits:

• Competitive salary and benefits package

• Opportunity to work with cutting-edge AI and Deep Learning technologies

• Professional development and growth opportunities

• Collaborative and innovative work environment

Education Requirements:

• A Bachelor’s or Master's degree in Computer Science or an allied domain

Experience Requirements:

• 5+ years in QA, enriched by a strong automation focus

• Proficiency in a diverse array of test automation tools and frameworks

• A hands-on approach to manual testing methodologies and best practices

• Comprehensive understanding of API and web application testing dynamics

Other Requirements:

• Expertise in testing Web applications to ensure smooth User experience

• Interest in carrying out tests within game engines, such as Unity and Unreal

• Innate analytical prowess paired with exceptional troubleshooting skills

• Fluent communication abilities and a knack for fostering team synergies

• An unwavering attention to detail, complemented by a commitment to excellence

• Prior experience with test management tools would be a feather in your cap

Responsibilities:

• Design and implement test strategies, ensuring every release undergoes rigorous testing

• Conduct hands-on manual tests as necessary to uncover nuances and unique scenarios

• Evaluate our website for optimal functionality, compatibility, and performance

• Document, monitor, and champion the resolution of defects, liaising closely with the development brigade

• Architect automated testing frameworks tailored for web applications and backend processes, utilizing technologies like Python, C++, WebGL, and more

Benefits:

• Private Health Insurance

• Paid Time Off

• Training & Development

• Performance Bonus

• Competitive Salary & Equity

Education Requirements:

• Bachelor's degree in Computer Science or any related field

Experience Requirements:

• Minimum 3+ years of experience in Unity3D

• Proficient in C# with a strong grasp of data structures, algorithms and OOPs

Other Requirements:

• Familiarity with AR/VR, networking protocols and 3D graphic design is an added bonus

Responsibilities:

• Designing interactive and technical demos

• Building SDKs for virtual worlds using Convai’s platform

• Collaborating across teams to ensure successful project outcomes