Benefits:

• competitive medical, dental, and vision coverage

• stock options

• 401k contribution match

• paid time off

• Thrive Time (paid time off to recharge after intense work )

Benefits:

• competitive medical, dental, and vision coverage

• stock options

• 401k contribution match

• paid time off

• Thrive Time (paid time off to recharge after intense work )

Benefits:

• Min. 26 days off

• Development budget

• Access to coworking spaces

• Medical care

• Mental well-being program

Benefits:

• Competitive medical, dental, vision insurance for employees and dependents

• Flexible paid vacation

• 10+ observed holidays by country

• Access to providers that create personalized treatment plans, including therapy, coaching, medication management, and EAP services

• Paid time off for biological, adoptive, and foster parents (Parental Leave)

Experience Requirements:

• At least 3-5 years of experience in technical support, technical account management, or a similar role

Other Requirements:

• Fluent in English and German

• Strong troubleshooting skills for desktop applications on Windows and macOS

• Knowledge of Single Sign-On (SSO) protocols, including OAuth, SAML, and SCIM

• Proficiency in analyzing server and client application logs to identify errors

• Proficiency troubleshooting REST APIs

• Strong written and verbal communication skills for technical and non-technical audiences

• Ability to balance user expectations with policies and compliance boundaries

• Ability to work under pressure while remaining focused and professional

• Effective collaboration skills with peers and cross-functional teams in multiple locations

Responsibilities:

• Work closely with our largest customers providing white-glove support to solve the most challenging support interactions

• Build and maintain strong relationships with enterprise customers, ensuring high levels of engagement and satisfaction

• Work cross-functionally across engineering and product to build processes and manage issues

• Perform advanced troubleshooting of products and embedded partner applications

• Reproduce customer issues, perform initial codebase triage, and file bugs with Engineering

Benefits:

• Health Insurance

• Employee Assistance Programme (EAP)

• Income Protection

• Family Care

• Paid Maternity, Paternity and Parent’s Leave

Experience Requirements:

• Commercial Scala and Functional Programming experience

• Experience in the entire engineering life cycle

• Experience with DevOps tooling and approaches

Responsibilities:

• Design, build, and deliver high-quality solutions

• Take a big-picture approach to problem-solving

• Work on core Contextual Decision Intelligence offering

Benefits:

• Competitive salary

• Company bonus

• Private healthcare

• Life Insurance & Income Protection

• Cycle Scheme and TechScheme

Experience Requirements:

• Pride in designing and delivering high-quality solutions

• Big-picture approach to problem-solving

• In-depth exposure to key tech stack parts (Docker/Kubernetes/Istio, etc.)

• Experience with programming/scripting/automation

• Good understanding of information security principles

Responsibilities:

• Improve availability and resilience of cloud platform

• Improve platform usability and security

• Stay at forefront of technical innovation

• Reduce toil across infrastructure estate

• Work with software engineering teams to support software releases

Education Requirements:

• Higher education

Experience Requirements:

• Sales/consulting experience in legal services

Other Requirements:

• Ease, confidence in communication, courage, sense of humor, kindness, positive attitude and empathy

• Interest in technology and innovation

• Willingness to learn and share experience

• Ability to take responsibility

• Attention to detail

• Ability to create an Elevator Pitch to negotiate contracts

Responsibilities:

• Establishing contacts with legal firms

• Presenting Legal Data service

• Offering partnership/collaboration

Education Requirements:

• Higher education

Experience Requirements:

• Sales/consulting experience in legal services

Other Requirements:

• Ease, confidence in communication, courage, sense of humor, kindness, positive attitude and empathy

• Interest in technology and innovation

• Willingness to learn and share experience

• Ability to take responsibility

• Attention to detail

• Ability to create an Elevator Pitch to negotiate contracts

Responsibilities:

• Establishing contacts with legal firms

• Presenting Legal Data service

• Offering partnership/collaboration