Benefits:

• Competitive salary and optional equity

• Health insurance for you and your family (spouse and children)

• Generous vacation policy and paid holidays like family leave, medical leave, and bereavement leave policies

Education Requirements:

• Bachelor's degree

Experience Requirements:

• 1-2 years of experience in Customer Success, preferably within the SaaS industry, engaging with Mid-Market/Enterprise clients

Other Requirements:

• Exceptional communication skills; adept at ensuring client satisfaction and engagement

• Willing to learn the product and tech in depth

• Enthusiastic problem solver with a keen interest in data analysis

• Comfortable and skilled in client communication

Responsibilities:

• Engage with clients during free trial stage and onboarding to showcase the full value of Hivel.

• Provide continuous technical support, addressing inquiries and resolving minor issues.

• Collaborate with the sales team to facilitate technical discussions with clients.

• Utilize SQL queries for ad-hoc reporting and pattern analysis, sharing actionable insights.

• Cultivate strong client relationships, gaining a deeper understanding of their processes and offering best practices for enhanced engineering efficiency.Work closely with the tech and customer success teams to ensure client success while aligning with the product roadmap and technical team workflow

Benefits:

• Health insurance

• Wellness programs

• On-site gym (India)

• Paid leave

• Holidays

Benefits:

• Health insurance

• Wellness programs

• On-site gym (India)

• Paid leave

• Holidays

Benefits:

• Salary between €3.000 and €5.000 per month

• Stock options

• Opportunity to make an impact on a growing brand

• Role with direct impact on startup success, with many opportunities for growth

Experience Requirements:

• Experience in Customer Success, or a similar role, preferably in the SaaS sector

Other Requirements:

• Customer-focused

• Strong communication skills

• Analytical skills

• Proactive

• Fluent in English; additional languages and international experience are a plus

Responsibilities:

• Develop and implement strategies for customer retention and satisfaction

• Build strong relationships with customers

• Gather and analyze customer feedback to continuously improve products and services

• Work closely with development to share customer insights

• Identify upsell and cross-sell opportunities

Benefits:

• Internship Opportunities

• Hands-on Experience

• Mentorship

• Career Growth

• Innovation

Benefits:

• Internship Opportunities

• Hands-on Experience

• Mentorship

• Career Growth

• Innovation

Benefits:

• Internship Opportunities

• Hands-on Experience

• Mentorship

• Career Growth

• Innovation

Benefits:

• Internship Opportunities

• Hands-on Experience

• Mentorship

• Career Growth

• Innovation

Benefits:

• Internship Opportunities

• Hands-on Experience

• Mentorship

• Career Growth

• Innovation

Benefits:

• Internship Opportunities

• Hands-on Experience

• Mentorship

• Career Growth

• Innovation

Benefits:

• Internship Opportunities

• Hands-on Experience

• Mentorship

• Career Growth

• Innovation

Benefits:

• Internship Opportunities

• Hands-on Experience

• Mentorship

• Career Growth

• Innovation

Benefits:

• Internship Opportunities

• Hands-on Experience

• Mentorship

• Career Growth

• Innovation

Benefits:

• Internship Opportunities

• Hands-on Experience

• Mentorship

• Career Growth

• Innovation

Other Requirements:

• Leadership

• Servicio al Cliente

• Customer support

Responsibilities:

• Customer Service and Support Leader

Other Requirements:

• English

• Data

• Artificial intelligence

Responsibilities:

• 3D Data Annotation Specialist

Other Requirements:

• User support

• Servicio al Cliente

• Customer support

Responsibilities:

• Customer Service and Support Analyst

Other Requirements:

• Adaptability

Responsibilities:

• General Adjutant

Benefits:

• 100% remote

• Rest & Recharge

• Flexible hours

• Medical insurance

• Career growth

Experience Requirements:

• 3+ years of experience in backend development

• Expertise in Node.js, Express.js, and database technologies (MongoDB preferred)

• Strong understanding of system architecture, design patterns, and cloud platforms

• Experience with API implementation and performance tuning

Responsibilities:

• Design, develop, and maintain backend systems using Node.js and MongoDB

• Implement RESTful APIs, microservices, and other integrations

• Optimize backend performance and scalability

• Collaborate with cross-functional teams to deliver seamless user experiences

Benefits:

• 100% remote

• Rest & Recharge

• Flexible hours

• Medical insurance

• Career growth

Experience Requirements:

• 2+ years of experience in software quality assurance

• Proficiency in automated testing tools (e.g., Selenium, Cypress)

• Strong knowledge of API testing and performance testing tools

• Attention to detail and a commitment to delivering quality products

Responsibilities:

• Design, develop, and execute automated and manual test cases

• Collaborate with developers to resolve bugs and improve software quality

• Develop and maintain test scripts using industry-standard tools

• Conduct performance and validation testing for enterprise applications