Benefits:

• Competitive salary package with performance-based bonuses

• Comprehensive health insurance coverage for you and your dependents

• Continuous learning and professional development opportunities

• Employee assistance program for mental health and well-being support

• Supportive and inclusive work culture promoting diversity and collaboration

Experience Requirements:

• 2+ years of experience in a customer support role, preferably in a B2B SaaS environment

Other Requirements:

• Technical knowledge of APIs

• Basic understanding of HTML and web technologies

• Experience using customer support platforms like Zendesk, Freshdesk

• Strong problem-solving skills

• Excellent verbal and written communication skills

• Ability to multitask and manage time effectively

Responsibilities:

• Manage customer inquiries through various support channels

• Diagnose and troubleshoot customer issues

• Assist customers in integrating Clickpost’s platform

• Document and log customer interactions

Benefits:

• Paid Internship with potential for full-time employment

• Flexible work hours

• Mentorship from experienced data scientists

• Hands-on experience working on real business problems

• Networking opportunities or team events

Education Requirements:

• Recent BE/B. Tech in any stream (Candidates from premier institutes like IIT/NIT preferred)

Other Requirements:

• Strong familiarity with machine learning techniques and algorithms

• Proficiency in Python

• Kaggle experience is a plus

Responsibilities:

• Apply data preparation techniques for machine learning

• Implement machine learning algorithms

• Validation of regression and classification models

Benefits:

• Competitive salary packages

• Comprehensive health benefits

• Flexible work options

• Generous time off

Education Requirements:

• Bachelor's or Master's or Ph.D. in Computer Science, Statistics, Mathematics, or a related field

Experience Requirements:

• 5+ years of hands-on data science experience

Other Requirements:

• Fluent in Python, R, or similar languages

• Deep expertise with machine learning frameworks

• Knowledge of big data systems

• Ability to build production-ready data pipelines and models

• Excellent communication skills

Responsibilities:

• End-to-End Project Leadership

• Hands-On Development

• Cross-Functional Collaboration

• Innovation and Best Practices

• Strategic Influence

Experience Requirements:

• 2-3 years of experience in Product Design

Other Requirements:

• Proficiency in design and research tools

• A strong portfolio

• Solid understanding of User Experience principles

• Excellent communication and documentation skills

• Strong collaboration skills

Responsibilities:

• Design user-friendly workflows

• Lead the creation of wireframes

• Ensure consistency and scalability in design outputs

• Document design decisions

Benefits:

• Competitive salary package with performance-based bonuses

• Comprehensive health insurance coverage for you and your dependents

• Continuous learning and professional development opportunities

• Employee assistance program for mental health and well-being support

• Supportive and inclusive work culture promoting diversity and collaboration

Other Requirements:

• Basic understanding of networking fundamentals

• Knowledge of security concepts, tools

• Analytical mindset

• Willingness to learn

• Clear Communication

• Team Collaboration

Responsibilities:

• Assist in monitoring network traffic

• Support the implementation and management of security configurations

• Help maintain and improve endpoint protection tools

• Contribute to Identity and Access Management (IAM) processes

Experience Requirements:

• 5-9 years experience

Other Requirements:

• Hands-on experience with building large scale data pipelines

• Align with good design skills, hands-on coding experience to define and implement good abstractions on a data platform

Responsibilities:

• Lead the design, implementation, and scalability of the core data platform

• Take full ownership of building and maintaining ETL/ELT pipelines

• Ensure the platform adheres to data governance policies, security, and compliance standards

• Own the mentoring and management of the data engineering team

Education Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field

Experience Requirements:

• 4+ years of experience as a Backend Developer

Other Requirements:

• Proficiency in programming languages such as Java, Python, or Node.js

• Solid understanding of database management systems

• Experience with cloud platforms

• Strong problem-solving skills

• Excellent communication and collaboration skills

Responsibilities:

• Lead teams and manage team members

• Design, develop, and deploy backend services and APIs

• Collaborate with cross-functional teams

• Implement best practices for code quality

• Troubleshoot and debug issues

Experience Requirements:

• 3+ years of experience in performance marketing

Other Requirements:

• Strong understanding of PPC, CPC, CPM models

• Experience with Google Analytics

• Ability to analyze campaign data

• Experience in budgeting and maximizing ROI

Responsibilities:

• Manage and optimize paid digital marketing campaigns

• Maximize ROI, drive customer acquisition

• Optimize campaigns for lead generation

• Work closely with the marketing team

Responsibilities:

• Set up and optimize our marketing operations infrastructure

• Own end-to-end data tracking and reporting

• Create dashboards, analyze performance data

• Create and optimize automation workflows

Education Requirements:

• Relevant Bachelor’s degree

Experience Requirements:

• 2+ years experience in B2B organizations

Other Requirements:

• Strong empathy for customers AND passion for revenue and growth

• Ability to manage influence

• Excellent communication and presentation skills

• Deep understanding of value drivers

Responsibilities:

• Drive Customer Success Outcomes

• Increase renewal rates and reduce churn

• Influence future lifetime value

• Optimize Customer Lifecycle

• Manage Customer Success Activities

Education Requirements:

• Bachelor’s degree in Business, Marketing, or a related field

Experience Requirements:

• 5+ years of experience in a Customer Success, Account Management, or similar role

Other Requirements:

• Strong interpersonal and communication skills

• Proven ability to manage multiple enterprise accounts

• Excellent problem-solving skills

• Experience with CRM tools

Responsibilities:

• Customer Relationship Management

• Onboarding & Implementation

• Account Planning & Strategy

• Customer Advocacy

• Performance Monitoring

Benefits:

• Competitive salary package with performance-based bonuses

• Comprehensive health insurance coverage for you and your dependents

• Flexible working hours with Hybrid work arrangement

• Generous vacation and time off

• Continuous learning and professional development opportunities

Education Requirements:

• Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or a related field

Experience Requirements:

• 2+ years of experience in data analysis

Other Requirements:

• Proficiency in Python

• Expertise in SQL

• Experience with visualization tools

• Strong understanding of statistical techniques

Responsibilities:

• Oversee the data infrastructure that supports carrier allocation decisions

• Ensure the accuracy, completeness, and reliability of data pipelines and reporting systems

• Analyze data to validate hypotheses about carrier performance and allocation strategies

• Build and maintain dashboards

Benefits:

• Attractive salary + Bonus

• Very good equity program

• Flexible working hours

• 100% company-paid medical insurance

• Daily catered lunch, free snacks, etc.Flat hierarchy

Education Requirements:

• Bachelors/Masters Degree in Computer Science or equivalent technical field

Experience Requirements:

• Minimum 2 years of experience as a Customer Success Specialist / Manager or in a customer-facing role at a software company, preferably in the B2B SaaS space - Good communication skills

• Ability to manage a portfolio of multiple projects running simultaneously.

• Flexibility to work in shifts based on assigned portfolio

Responsibilities:

• Take ownership and accountability for ensuring customer retention and growth, customer satisfaction and contract renewals within the assigned customer portfolio

• Partner with AE's to maximize account growth opportunities by playing an collaborative role on the account team and helping to drive incremental opportunities upon contract renewal.

• Uncover and know any risk that threatens your customer's growth, satisfaction, or renewal; conceive and execute mitigation plans for all risks

• Follow and adhere to best practices for all internal processes including, but not limited to, Account Management, Enablement, Onboarding, Adoption.

• Drive financial and strategic targets for minimizing churn, positioning favorable terms and boosting incremental revenue via up-sells, cross-sells and add-ons

Benefits:

• Attractive salary + Bonus

• Very good equity program

• Flexible working hours

• 100% company-paid medical insurance

• Daily catered lunch, free snacks, etc.Flat hierarchy

Education Requirements:

• Bachelors/Masters Degree in Computer Science or equivalent technical field

Experience Requirements:

• Minimum 2 years of experience as a training & implementation experience preferred. preferably in the B2B SaaS space.

• Proven experience in leading successful implementations of SaaS solutions.

• Strong project management skills with the ability to manage multiple client implementations simultaneously.

• General understanding and knowledge of QA processes and testing methodologies, including familiarity with low-code systems, configurations and integrations. would be an advantage.

• Excellent written and verbal communications and interpersonal skills, with the ability to build strong client relationships.

Other Requirements:

• Strong consulting and problem-solving mindset with the ability to navigate complex client requirements.

• Training experience, including the development and delivery of training programs with the ability to articulate technical concepts to a non-technical audience

Responsibilities:

• As the Implementation & Onboarding Specialist, you will be at the forefront of ensuring a seamless onboarding experience for our clients. You will play a critical role in understanding client needs, managing project timelines, and collaborating with cross-functional teams to deliver a high-quality onboarding experience.

• Lead end-to-end implementation projects, ensuring a smooth transition from the sales closure to the customers seeing success on the platform.

• Develop and execute detailed project plans, outlining tasks, milestones, and deliverables. Define scope of onboarding, objectives, and success criteria in collaboration with clients.

• Collaborate with Sales and Customer Success teams to understand client requirements and expectations.

• Work closely with internal teams, including Product development, Pre-sales, and Support, to ensure coordinated efforts in meeting client needs while serving as the primary point of contact for clients during the implementation phase.

Education Requirements:

• BS or MS in Computer Science, Engineering, or a related field

Experience Requirements:

• 3-5 years of experience as a full stack engineer

Other Requirements:

• Expertise in React.js

• Proficiency in Node.js

• Experience with backend frameworks like NestJS or Express.js

• Experience with state management libraries such as Redux, Context API, or MobX

• Familiarity with GraphQL

• Strong knowledge of cloud services (preferably AWS)

• Experience with Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation

• Experience with containerization tools like Docker and orchestration systems like Kubernetes (a plus)

• Familiarity with CI/CD practices and tools

• Excellent communication skills

Responsibilities:

• Design and develop high-quality, responsive user interfaces using React.js

• Implement state management solutions

• Work on server-side logic and integration with front-end components using Node.js

• Build and consume RESTful APIs and work with GraphQL

• Collaborate with the team to define and execute the technical roadmap

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)

Experience Requirements:

• 2+ years of experience as a Frontend Developer

Other Requirements:

• Solid understanding of JavaScript, HTML5, CSS3

• Experience with React workflows

• Familiarity with RESTful APIs

• Knowledge of modern build pipelines

• Proficiency in version control systems

• Experience with responsive and adaptive design

• Strong problem-solving skills

Responsibilities:

• Develop new user-facing features using React.js and JavaScript

• Build reusable components and front-end libraries

• Optimize components for maximum performance

• Collaborate with UX/UI designers and back-end developers

• Ensure the technical feasibility of UI/UX designs

Benefits:

• Flexible work culture

• Competitive salary and health benefits.

• Opportunity to learn and grow with a fast-growing company

• MacBook for everyone

• Free lunch,snacks, beverages and in-office games

Education Requirements:

• Graduates in Any Engineering / MCA / BCA / BSc / MBA degree

Experience Requirements:

• Minimum 1+ years of dedicated experience in B2B SaaS sales role (end to end sales) and overall experience of 1 to 4 years(preferably in SaaS or cloud domain).

Other Requirements:

• Experience within the technology field is preferred; passion for solving business problems with technology is a must.

• Ability to work self-sufficiently with limited direction in a fast-paced environment; must be a high energy, motivated self-starter.

• Ability to adapt to changes in roles and responsibilities.

• Strong presentation and communication skills (verbal, written, and active listening)

• Successful track record of consistently hitting and over-achieving quota in a high-volume transaction sales environment.

• Enjoy an environment where you spend your day talking on the phone with clients

• Experience with CRM tools (like Salesforce) and Web Conferencing Technology.

• Strong work ethic and a competitive mindset.

• Should be adaptive and motivated to learn new technology and skills.

• Ability to be recognised as a true team player internally in the company, and trusted business advisor externally.

• Working knowledge of REST APIs with cloud systems

Responsibilities:

• Providing full sales-cycle support to qualified prospects and customers including follow up, product demo, implementation, quotations and closures.

• Act as a primary POC for all new Exotel clients; address all product-related queries on time.

• Completely own and execute end to end sales for the SMB market segment.

• Receiving and responding to sales leads and converting them to new business.

• Develop workflows for specific use cases by integrating with different applications and products .Navigate the customer through a free 7 days proof of concept (case to case basis)Close sales and achieve the monthly quota.Work with other cross-functional teams as and when required.Build, maintain and forecast a healthy sales pipeline.Record and document all sales activities in the CRM.

Experience Requirements:

• 5+ years of experience developing user interfaces with TypeScript, React

• Demonstrated experience in front-end architecture

• Strong proficiency in translating design mockups

• Experience with state management solutions

• Solid understanding of accessibility standards

Responsibilities:

• Architect, design, and develop front-end systems

• Rapidly translate Figma mockups into fully functional user interfaces

• Lead the design reviews

• Optimize applications for speed, scalability, and cross-browser compatibility

• Implement and manage state management solutions

Education Requirements:

• Bachelor's degree in Computer Science or a related field

Experience Requirements:

• 2+ years of experience in software testing and automation framework development

• Proficiency in test frameworks such as Postman, Selenium, and Puppeteer

• Solid coding skills in Python and TypeScript

Responsibilities:

• Lead the QA process for our releases

• Develop automated tests for APIs

• Create automated UI tests

• Collaborate with the DevOps team to design and build test automation frameworks

• Continuously enhance testing processes

Benefits:

• Competitive salary and benefits

• Opportunity to work with state-of-the-art technology

• Flexible working hours

• A dynamic and collaborative work environment

• Excellent career growth opportunities

Education Requirements:

• Bachelor's degree in Computer Science Engineering

Experience Requirements:

• Minimum 2+ years of professional experience with at least 1 year of Product Management experience

Other Requirements:

• Excellent communication skills

• Strong relationship builder

• Experience diving deep into complex problems and using data to drive decisions

• High agency and ownership mentality

• Experience with internal tools development is beneficial but not required

• Keen interest in leveraging ongoing advancements in AI

• Bonus: Experience in building operational dashboards and workflow automation tools

Responsibilities:

• Evolve a short-term and long-term product vision & roadmap

• Drive product development

• Support the development of internal tools and dashboards

• Manage & coordinate with concerned teams

• Work closely with the Product lead and Founders on prioritisation of tasks & projects for every sprint