Auralis AI
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About
Auralis AI leverages conversational AI to manage up to 70% of customer queries, providing consistent 24/7 support. It aims to enhance customer satisfaction while significantly reducing support costs. The platform integrates seamlessly with multiple CRM and helpdesk systems and is designed for businesses of all sizes. Key features include immediate resolution of customer issues, multi-language capabilities, and robust analytics for improving customer experience. Auralis employs advanced AI models and natural language processing to deliver accurate responses while also learning and adapting over time. The pricing model is based on successful resolutions, making it cost-effective for companies. Auralis promotes self-service options and supports human agents by filtering inquiries based on complexity.
Platform
Task
Features
• multi-language support
• available 24/7
• standard and advanced analytics features
• cost-effective pricing based on successful resolutions
• integrates with popular crm and helpdesk tools
• consensus building in response quality
• handles 70% of customer inquiries
FAQs
What is a resolved ticket?
A resolved ticket is counted when the customer confirms the answer provided is satisfactory or exits the conversation without requesting further assistance.
Does Auralis AI support multiple languages?
Auralis AI leverages multi-language capabilities to handle customer queries in various languages.
Can Auralis support human customer service agents?
Yes, it complements human agents by handling routine inquiries and transferring complex ones to them.
Which AI models does Auralis use?
Auralis uses multiple AI models that are continuously fine-tuned for improved performance.
What role does NLP play in Auralis?
NLP enables the system to understand and respond to customer queries in a natural manner.
How does Auralis AI handle a surge in customer questions?
It uses AI chatbots and automated responses to manage high volumes of queries simultaneously.
How is Auralis different than ChatGPT?
Auralis encompasses all features of ChatGPT and provides additional capabilities like integration with various apps.
Pricing Plans
Standard
USD1.00 / per successful resolution• Unlimited responses; pay for only resolved queries
• Integrates with any helpdesk
• Ingests knowledge base and documents
• Customized prompt engineering
• Email support
Custom
USD999.00 / per month• Everything in Standard plan
• CRM integrations
• Ingest videos and custom data
• Advanced triage features
• Priority support
Enterprise
Unknown Price• Engineering and templating support
• Real-time advanced dashboard
• 24/7 priority support
• Continuous MLOps
• Agent cherry picking
• SSO/SAML
• Enterprise-level governance
Job Opportunities
AI-driven customer support solution to enhance satisfaction and efficiency while reducing costs.
Benefits:
AI-driven customer support solution to enhance satisfaction and efficiency while reducing costs.
Benefits:
AI-driven customer support solution to enhance satisfaction and efficiency while reducing costs.
Benefits:
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