Benefits:

• No PTO Cap

• Professional Growth

• Connected Teams

• Recognition

• Start-up Culture

Responsibilities:

• Cultivating strategic alliances with key industry players

• Fostering collaborations that enhance the UNITI Workspace ecosystem

Benefits:

• No PTO Cap

• Professional Growth

• Connected Teams

• Recognition

• Start-up Culture

Responsibilities:

• Ensuring compliance with regulations

• Safeguarding the company’s interests

• Providing legal counsel and support for contracts, agreements

Benefits:

• No PTO Cap

• Professional Growth

• Connected Teams

• Recognition

• Start-up Culture

Responsibilities:

• Talent acquisition

• Employee development

• Fostering a positive workplace culture

Benefits:

• No PTO Cap

• Professional Growth

• Connected Teams

• Recognition

• Start-up Culture

Responsibilities:

• Managing the financial aspects of the startup

• Overseeing budgeting, financial planning, and reporting

Benefits:

• High-salaries

Education Requirements:

• Bachelor’s/Master’s degree in Mathematics, Computer Science, Computational Linguistics (or equivalent)

Experience Requirements:

• At least 3+ years of relevant experience as a software developer

• Prolific experience as a Natural Language Processing expert or other similar roles

• Proven experience in Natural Language Processing tricks and techniques for semantic extraction, data structure, and modeling

• Good understanding of text representation

• Strongholds of Machine Learning frameworks, like Keras or PyTorch, and libraries, like scikit-learn

Responsibilities:

• Adopt powerful text representations for the transformation of natural language into compelling features

• Contribute to the development of new features, issue fixes, and introduce new tools and concepts

• Build Natural Language Processing applications using features developed by the transformation of natural language data

• Simplify the deployment and design of complicated conversational systems

• Identify appropriate dataset for the application of Machine Learning methods

Benefits:

• A highly competitive compensation package

• The chance to be a key player at a startup that’s growing fast and revolutionizing the healthcare space

• An incredibly international team of smart and supportive people

Education Requirements:

• Last year of Engineering, IT, Administration or International Business

Other Requirements:

• Advanced and fluid English

• Analytical mindset

• Customer empathy and great service attitude

• Excellent written and verbal communication

• Data analysis - SQL basic experience (or willing to learn)

• A high degree of organizational skills

• Self-driven and proactive

Responsibilities:

• Interpret data, analyze results from trials and provide ongoing reports

• Identify, analyze, and interpret trends or patterns from the customer base

• Build forecasts, recommendations, and strategic/tactical plans based on business needs and market knowledge

• Handle all US and LATAM customer support cases globally through phone and email submissions

• Support ticket documentation

Experience Requirements:

• Previous experience

Other Requirements:

• Adobe suite (Illustrator, Photoshop, After Effects and Premiere)

• 100% written English

• Self-management

Responsibilities:

• create flyers, white papers, product sheets, infographics Demo videos

Experience Requirements:

• Fullstack skillset

• Ability to adapt quickly

Other Requirements:

• Enjoy solving new problems in uncharted territory

• Excel in a fast-moving startup environment

• Desire to have significant influence within a small team and play a key role in shaping the product

Responsibilities:

• Working on complex problems at the cutting edge of Applied AI

• Developing multi-agent flows, fine-tuning, and advanced prompt engineering techniques

• Ingesting and processing large datasets

• Developing new features end-to-end

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• at least 6 months of relevant internship experience in a similar role

Other Requirements:

• Practical experience through coursework, internships, or personal projects in applying machine learning techniques, ideally with some exposure to NLP models, prompt engineering, and working with LLMs

• Familiarity with version control (Git), CI/CD pipelines, and deploying ML models or services locally or in cloud environments

• Proficiency in Python for building and testing ML models, with experience using popular ML and data libraries like TensorFlow, PyTorch, Scikit-learn, Pandas, and NumPy

• Enthusiasm for customer-facing work, including the ability to understand specific use cases and adjust ML models accordingly

Responsibilities:

• Quickly deploy and test the current LLM-powered pipeline locally for specific customer use cases, making necessary adjustments to ensure alignment with customer requirements, and documenting findings clearly

• Take ownership of deploying product improvements based on customer-specific requests, pushing code and configuration changes to GitHub, and collaborating closely with product and engineering teams for smooth integration

• Build and maintain a repository of prompts for various scenarios that would be leveraged for any prospective customer proof of concept, iterating on these to optimize performance and ensure they are production-ready when needed

• Lead technical PoC projects with prospective customers, showcasing the capabilities of the ML models, addressing their specific needs, and gathering feedback to inform future improvements

• Collaborate with the team to ensure continuous monitoring of deployed models, focusing on improving accuracy and performance within a structured ML framework while learning best practices for pipeline maintenance

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• at least 5 years

• Proven experience in designing, training, benchmarking, and fine-tuning machine learning models, particularly with NLP models and large language models (LLMs)

Other Requirements:

• Experience in building scalable ML pipelines using tools such as Kubeflow

• Knowledge of automating and monitoring ML workflows to ensure consistent model performance in production

• Hands-on experience with cloud platforms, including deploying models, managing cloud resources, and using relevant APIs for data intake, storage, and processing

• Great communication skills with the ability to convey complex findings to non-technical audiences

Responsibilities:

• Design and implement scalable machine learning pipelines, optimizing prompt engineering workflows to enhance accuracy and efficiency in submission intake processes across multiple insurance use cases

• Evaluate and benchmark open-source large language models (LLMs), selecting and fine-tuning the most effective ones to address business-specific requirements while maintaining an eye on adaptability and future innovation

• Continuously research and incorporate the latest advancements in prompt engineering and model optimization to refine prompts for precision and relevance, contributing to a robust, cutting-edge ML infrastructure

• Collaborate cross-functionally, serving as a technical lead for junior team members, providing mentorship and guidance to elevate team performance and technical knowledge

• Ensure production-grade deployment standards, emphasizing scalability, reliability, and compliance with insurance data handling policies, balancing rapid iteration with stability

Benefits:

• stock options

• benefits

• additional perks

Education Requirements:

• B.S. in Computer Science or a related technical discipline, or equivalent experience

Experience Requirements:

• 6+ years of software engineering, systems engineering, or technical product/program management experience

• Experience owning a SaaS implementation or delivery

Other Requirements:

• Knowledge of user needs, gathering requirements, and defining scope

• Exceptional project management skills

• Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership

• Communication experience and previous successes in defining processes

• Organizational coordination experience and experience establishing work relationships across multi-disciplinary teams and multiple partners

• Analytical and problem-solving experience with complex systems and processes

• Coding competence in Javascript and SQL

Responsibilities:

• Lead aligned program teams to efficiently deliver successful customer implementations on time with quality

• Develop and own and leverage project plans to effectively and proactively communicate program status, issues, and risks to stakeholders

• Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables

• Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases

• Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation

Benefits:

• stock options

• benefits

• additional perks

Education Requirements:

• B.S. in Computer Science or a related technical discipline, or equivalent experience

Experience Requirements:

• 10+ years of experience with building and managing a team of Software Engineers and Technical Program Managers

Other Requirements:

• Proven communication and program management skills

• Proven interpersonal skills, including relationship building and collaboration within a multi-disciplinary, cross-functional team

• Experience building, growing, and leading a technical program management organization through design and execution of complex, cross functional programs

• Experience in growing organizations and developing a team culture

• Direct experience leading enterprise B2B programs

• Knowledge of software development processes

Responsibilities:

• Build and scale a world class delivery organization to support multiple fast-paced customer deliveries

• Ensure that all program teams are efficiently delivering successful customer implementations on time with quality

• Responsible for people management - hiring, developing and implementing organizational structure, delivering performance reviews, providing continual feedback, coaching and career growth

• Work with partner teams to resource, develop end-to-end program plans, influence teams to deliver against them, and keep the org and leadership informed on progress

• Work across many organizations to align plans, manage dependencies, drive execution and deliver broad solutionsWork with teams to set milestones, communicate program statuses, and identify/address potential setbacks

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 3-5 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred

• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management

Other Requirements:

• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.)

• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers

• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery

• Solid experience in risk management, issue resolution, and stakeholder management

• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles

• A customer-centric mindset with a focus on delivering exceptional results

Responsibilities:

• Project Planning & Execution

• Stakeholder Coordination

• Documentation & Reporting

• Risk Management

• Quality Assurance & Testing

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 5+ years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred

• Experience in customer success, customer service or other client-facing, relationship management positions a plus

Other Requirements:

• Outstanding ability to take a consultative approach, communicate and nurture positive business relationships

• Accountability, and personal organization are essential, project management skills and agile methodology are a plus

• Experience in leading a diverse group and training each according to needs and core values

• Both a leader and a do-er, able to be both strategic and effective at execution

• Strong business acumen and executive presence to convey credibility at all stages

• Technology savvy, and an innovative problem solver

Responsibilities:

• Be curious, listen deeply to our users and get creative to ensure that we are solving "people problems" in the insurance ecosystem

• Own the entire post-sales experience including onboarding, implementation, renewals, up-sells, and strategic account management

• Act a trusted advisor and advocate internally by working cross-functionally to deliver on customers need

• Be the expert when it comes to our product and industry and ensure we are providing and communicating our value to decision makers

• Build and maintain strong relationships with key stakeholders and influencers at our client

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 5+ years of experience in ABM/Field Marketing in a B2B environment

Other Requirements:

• Proven track record of managing integrated B2B marketing campaigns using tactics that include webinars, digital advertising, and social media

• Familiarity with the technology sales cycle and how to employ marketing communication strategies to nurture and engage

• Excellent project management skills

• A strong team player who thrives in a collaborative environment, with the ability to build relationships with key stakeholders within the marketing and sales teams

Responsibilities:

• Design and execute 1:1 and 1:few ABM programs that align to sales goals and influence decision makers across the buyer’s journey

• Define buyer personas within accounts, crafting messages that align to persona challenges and expected business outcomes

• Coach and align stakeholders across Marketing, Customer Success and Sales to execute on integrated account activation plans

• Partner with content teams to provide campaign customization and tailored thought leadership

• Monitor key performance indicators for ABM programs across multiple tactics and ensure continuous improvement and effectiveness of prospecting and marketing tactics

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 7-10 years in industry event marketing, specifically within the B2B tech industry

• Experience building and managing large industry events, conferences, bespoke activations, and proprietary events

Other Requirements:

• Expertise in contract negotiation, vendor management, and budget oversight

• Background in insurance or fintech is a plus

• Ability to effectively influence senior leaders and inspiring them to take action

• Proven track record of planning and executing successful events and experiential marketing campaigns across physical, digital and virtual mediums, from initial objective setting through development, execution, and measurement

• Strong analytical mindset to measure event success and possess a clear understanding of the data required to drive impactful outcomes

Responsibilities:

• Lead the orchestration and execution of a comprehensive physical and virtual event marketing strategy, to drive brand awareness, generate sales leads, nurture customers and contribute to revenue goals

• Develop bold event strategies and creative activations that generate pipeline and revenue with a key focus on ROI

• Research, plan, and execute a wide range of events including industry conferences, trade shows, local events, speaking engagements, and webinars

• Foster customer loyalty through successfully planning and executing community-building experiences

• Manage all logistical facets of events, including liaising with vendors, negotiating contracts, and cross-functional team alignment to deliver top-tier events

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 3-10 Years B2B Enterprise Software Sales

• Training, success and longevity in a sales process-oriented environmnt (MEDDIC/MEDDPICC, Challenger, etc.)

Other Requirements:

• Track record of successful prospecting and closing of new clients through every stage of the sales cycle

• Demonstrated ability to establish and navigate C-Suite relationships and day-to-day procurement alike

• Experience with SFDC, Google Workspace, and sales enablement tools such as HubSpot, LI Sales Nav, Gong, etc.

• P&C or Specialty Insurance industry experience a plus

• Base knowledge of Machine Learning and the ability to position these concepts with the clients

Responsibilities:

• Own a territory, approaching it as your business, with accountability across prospecting, opportunity development, and deal closure

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 5+ Years of Experience as an Executive Partner to multiple stakeholders on the Leadership Team

Other Requirements:

• Experience working in a fast paced and every changing environment

• Strong attention to detail and organization

• Ability to navigate ambiguity and utilize first principles thinking

Responsibilities:

• Be the primary support and go-to for Federato’s COO, CRO + CTO

• Heavy calendar management using Google calendar in a rapid and ever-changing environment

• Coordinate both internal and external conference calls, meetings, and events

• Set up travel and accommodations when needed

• Plan and execute on-site and off-site meetings, dinners, and events for the team

Benefits:

• 100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents

• Employer contribution to HSA for US employees

• Annual HCSA and generous extended health care coverage for Canadian employees and dependents

• 401(k) for US employees and RRSP for Canadian employees

• Mental health resources available for all employees

Experience Requirements:

• 2-4 years of sales experience, including prospecting, lead generation, and direct sales.

• Familiarity with the FinTech, banking, or technology industries.

• Proficiency in Salesforce CRM and lead generation tools.

• Strong negotiation and interpersonal skills with the ability to foster trust and build relationships.

• Exceptional ability to communicate complex solutions to both technical and non-technical audiences.

Other Requirements:

• Results-oriented mindset with a bias toward action.

• Ability to multi-task, prioritize, and work independently while also being a collaborative team player.

• Thrives in a fast-paced, high-growth startup environment.

Responsibilities:

• Dedicate a portion of your time to identifying potential leads through outbound calls, emails, and research.

• Qualify prospects by understanding their business challenges and determining their fit with Synctera's solutions.

• Maintain and update prospecting data in our CRM system (Salesforce).

• Develop and maintain relationships with prospects, positioning yourself as a trusted advisor.

• Present Synctera's solutions to prospects, aligning their needs with our offerings.

Benefits:

• Exceptional health, vision, and dental care

• Opportunity for equity ownership

• Life and AD&D, short- and long-term disability

• Employee Assistance Program

• Employee Resource Groups

Experience Requirements:

• 2 years minimum experience working in call centers, preferably in a financial service context, coordinating across borders and timezones

• Proven experience balancing the needs of various stakeholders to deliver results

• Comfortable giving feedback both positive and negative to drive success

• Expert level knowledge of project management and best practices

• Familiarity with customer support tech stacks (Zendesk, Five9, WFM tools, 2-factor tools, etc.)

Other Requirements:

• Exemplary communication skills across all mediums and with all levels of stakeholder

Responsibilities:

• Define project scope, objectives, and deliverables in collaboration with stakeholders in Systems, Shared Services, Operations Delivery, and Client Support

• Develop detailed project plans, including timelines, resource allocation, and deliverables

• Execute projects according to plan, proactively managing risks and issues

• Track project progress, monitor performance, and provide regular updates to stakeholders

• Collaborate effectively with cross-functional teams, including Product, Engineering, Compliance, and Customer Operations