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Health Data Integrations Engineer (Python, AWS)
ONVY is an AI-driven health intelligence platform providing modular AI layers for smarter health and wellness experiences for companies.
Experience Requirements:
Minimum 5 years experience as Backend Developer, developing Big Data cloud services on AWS cloud.
Experience designing and optimizing secure data pipelines and efficient scalable storage
Experience in data quality monitoring
Strong Python (pandas, boto3) and Data Engineering skills
Solid experience with AWS cloud services (IAM, ECS, Lambda, S3, CloudWatch, CloudFormation etc.)
Other Requirements:
Experience with GitHub (and GitHub Actions)
Experience with health APIs like Garmin, OURA, Strava, Withings etc. (Nice to have)
Previous participation in healthcare, wearable projects. (Nice to have)
Passionate about building products that users love
Take responsibility for outcomes and not just tasks
Disciplined working ethics in a mainly remote environment
Responsibilities:
Work in agile teams collaborating with other developers, product managers, and designers.
Integrate Health APIs like Strava, Garmin, OURA to fetch, process and harmonize health data
Implement a scalable data architecture from scratch (greenfield project) that can handle big data loads
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IOS Apple HealthKit Developer (Swift)
ONVY is an AI-driven health intelligence platform providing modular AI layers for smarter health and wellness experiences for companies.
Experience Requirements:
Strong proficiency in Swift and good knowledge of ObjectiveC.
Strong proficiency in XCode and the iOS SDK
Experience with Apple HealthKit
Proficiency with http interfaces, REST APIs
Experience with GitHub
Other Requirements:
Good understanding of CI/CD processes and mobile security best practices.
Experience in bridging native to React Native (plugin development) (Nice to have)
Experience with GitHub Actions (Nice to have)
Previous participation in healthcare, wearable projects. (Nice to have)
Passionate about building products that users love
Take responsibility for outcomes and not just tasks
Disciplined working ethics in a mainly remote environment
Responsibilities:
Build the native ONVY iOS SDK that reads health data from Apple HealthKit in our new Native SDK project team (greenfield project)
Build a React Native plugin that will be used in our React Native apps
Communicate with our backend team and Android native developers regarding API implementations
Write and maintain clear documentation for our customers and internal usage
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React Native Mobile App Developer
ONVY is an AI-driven health intelligence platform providing modular AI layers for smarter health and wellness experiences for companies.
Experience Requirements:
3+ years of experience in developing mobile apps, ideally in a tech or health-related startup
Strong React and TypeScript experience
GitHub experience
Experience with agile development and cross-functional teams
Other Requirements:
Ability to turn complexity into simple, empowering interfaces
Excellent communication skills in English (German is a plus)
Experience with Apple AppStore, Google Play Store (App Management, Subscriptions, Offer Codes etc.) (Nice to have)
Experience with GitHub Actions (Nice to have)
Experience with Revenuecat (Nice to have)
Experience with Fastlane (Nice to have)
Experience with AWS (Nice to have)
Previous participation in healthcare, wearable projects. (Nice to have)
Passionate about building products that users love
Take responsibility for outcomes and not just tasks
Disciplined working ethics in a mainly remote environment
Responsibilities:
Implement innovative features for our mobile app on iOS and Android using React Native
Implement communication to the backend using GraphQL and REST
Communicate with our UX team regarding new features
Communicate with our backend team regarding API implementations
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Head of Success
Sully is the most integrated AI platform for healthcare organizations, offering autonomous agents for tasks like nursing, reception, and medical coding, ensuring compliance.
Benefits:
Competitive Compensation
Equity
Commission
Remote-First Culture
Shape the Future of Healthcare
Experience Requirements:
5+ years leading customer success or post-sales for API or technical SaaS.
Owned $10–50M+ ARR with clear NRR, GRR, churn, and upsell metrics.
Proven builder of playbooks, segmentation, and health scoring.
Enterprise relationship management with C-suite and clinical stakeholders.
Strong cross-functional operator with Product, Sales, and Engineering.
Other Requirements:
Ex-founder background or 0→1 org build.
Healthcare or regulated industry experience. HIPAA familiarity.
Gainsight administration and advanced Salesforce reporting.
Responsibilities:
Stand up the Success org, metrics, and playbooks. Own NRR, GRR, churn, expansions.
Design enterprise onboarding and health scoring for faster time to value.
Run executive relationships and renewals across complex health systems.
Close the loop from customer signal to roadmap. Drive product via structured feedback.
Build dashboards in Salesforce or Gainsight. Forecast retention and expansion.
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Head of Engineering, QA
Sully is the most integrated AI platform for healthcare organizations, offering autonomous agents for tasks like nursing, reception, and medical coding, ensuring compliance.
Benefits:
Competitive Compensation
Equity
Remote-First Culture
Shape the Future of Healthcare
Early-Stage Impact
Experience Requirements:
Founder / 0→1 experience — first in function, building QA processes and teams from scratch
6–8+ years in QA with strong expertise in Playwright
3–4+ years of people leadership experience
Proven ability to automate functional UI and API test cases
Hands-on with QA tools (Playwright, Cypress, PyTest, Postman)
Other Requirements:
Experience scaling test automation and maintaining reliability
Highly motivated, driven, and ownership-oriented
Experience testing AI/LLM workflows
Familiarity with dashboarding and observability tooling
GitHub Actions CI/CD integration experience
Responsibilities:
Own QA strategy, defining frameworks for automation, functional, performance, and compliance testing
Build and scale Playwright-based test automation for UI and API coverage
Ensure reliability by expanding automation coverage, monitoring dashboards, and resolving test failures quickly
Guarantee accuracy, security, and compliance (HIPAA/SOC-2), partnering with Engineering and Clinical teams
Recruit, mentor, and lead a high-performing QA team
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Head of Engineering, Scribe
Sully is the most integrated AI platform for healthcare organizations, offering autonomous agents for tasks like nursing, reception, and medical coding, ensuring compliance.
Benefits:
Competitive Compensation
Equity
Remote-First Culture
Shape the Future of Healthcare
Early-Stage Impact
Experience Requirements:
5+ years engineering leadership or senior engineering experience.
Must have built dashboards, error / alerting pipelines, tracing/logging systems; comfortable selecting and integrating model selection and monitoring tools.
Experience owning end-to-end reliability for critical systems (e.g., audio transcription, note output, EHR integrations).
Responsibilities include code reviews, bug triage, and enforcing quality guardrails.
Other Requirements:
Experience with healthcare standards (FHIR / HL7) and EHR system quirks
Prior exposure to real-time or almost real-time streaming or chunked audio processing / diarization, and converting unstructured speech inputs into structured outputs
Experience leading teams that integrate with front-end and extension platforms (web, mobile, browser extension) to maintain consistency and crash resilience.
Responsibilities:
Align engineering team priorities by mapping dependencies, timelines, and deliverables.
Facilitate and run daily/weekly Scribe standups to ensure progress, remove blockers, and sync cross-functional updates.
Oversee and manage the Scribe team’s Linear board, prioritizing and assigning tasks each week for clarity and execution.
Operationalize continuous note quality evaluation for improvement.
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Implementations Lead
Sully is the most integrated AI platform for healthcare organizations, offering autonomous agents for tasks like nursing, reception, and medical coding, ensuring compliance.
Benefits:
Competitive Compensation
Remote-First Culture
Shape the Future of Healthcare
Early-Stage Impact
Solve Scalability Challenges
Experience Requirements:
5+ years leading technical implementations or programs for API products
Proven delivery of integration projects using agencies or SI partners at scale
Early-stage startup operator who drives outcomes in ambiguity and speed
Expert project operations in Linear or Jira with dependency and risk management
Exceptional communication and stakeholder management with customers and vendors
Other Requirements:
Ex-founder or founding team experience
Healthcare integrations across EHR, FHIR, HL7
Background in technical customer success or solutions architecture
Responsibilities:
Manage agency-led EHR integration projects end to end from scoping to production cutover
Own vendor relationships with Epic, Cerner, Athenahealth and partner ecosystems with clear SLAs
Define and track OKRs such as implemented customers without engineering involvement and time to production
Compress delivery to under 3 months by controlling the critical path and removing blockers
Build the implementation function with CS including playbooks, runbooks, and customer-facing comms
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Senior Software Engineer, Full-Stack & AI Systems
Sully is the most integrated AI platform for healthcare organizations, offering autonomous agents for tasks like nursing, reception, and medical coding, ensuring compliance.
Benefits:
Competitive Compensation
Equity
Remote-First Culture
Shape the Future of Healthcare
Early-Stage Impact
Experience Requirements:
Senior-level full-stack experience in React, TypeScript, and Python.
Proven ability to design, ship, and scale LLM-powered applications.
Expertise in API design, streaming, and CI/CD pipelines.
Strong cloud infrastructure background (AWS, GCP, or Azure).
Track record of building reliable systems with measurable performance and error budgets.
Other Requirements:
Experience with WebRTC or audio-aware UI design.
Hands-on work with agentic AI frameworks.
History of creating design tokens, SDKs, or cross-agent platforms.
Responsibilities:
Architect and implement cross-agent systems that power core Sully.ai experiences.
Build and scale full-stack product components using TypeScript/React and Python services.
Integrate LLMs into production workflows with strong contracts, observability, and test coverage.
Develop shared UI components and typed SDKs to unify cross-agent experiences.
Lead engineering direction, collaborating with founders and cross-functional stakeholders.
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Applied Research Scientist
Sully is the most integrated AI platform for healthcare organizations, offering autonomous agents for tasks like nursing, reception, and medical coding, ensuring compliance.
Benefits:
Competitive Compensation
Equity
Remote-First Culture
Shape the Future of Healthcare
Early-Stage Impact
Experience Requirements:
Proven experience designing agentic processes and LLM evaluation/benchmarking frameworks.
Strong Python and ML background (PyTorch/TensorFlow, Hugging Face, LangChain/LlamaIndex).
Demonstrated ability to design rigorous experiments and translate findings into production.
Track record of published research or deep applied work in LLMs and agent evaluation.
Strong communication and technical writing skills to articulate complex findings clearly.
Other Requirements:
Prior work in healthcare/clinical NLP with awareness of medical data standards.
Experience running IRB-aligned or clinical-grade studies.
Exposure to noisy/limited medical data and designing strategies to overcome constraints.
Responsibilities:
Design and run experiments to measure accuracy, robustness, and hallucination rates in LLM agents.
Build automated evaluation pipelines (LLM-as-judge + human review) with clinical-grade benchmarks.
Partner with Research Ops/IRB to design efficacy studies and align with regulatory requirements.
Translate research into production-ready evaluation systems, collaborating with engineering to land features 0→1.
Develop error taxonomies, ablations, and guardrails to ensure safe and reliable agent behaviors.
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Senior DevOps Engineer
Flower is a friendly federated AI framework, providing a unified approach to federated learning, analytics, and evaluation across various ML frameworks and languages.
Experience Requirements:
Proven experience with Terraform, OpenTofu, and Ansible
Strong knowledge of Kubernetes, Docker, and GitOps workflows (ArgoCD)
Hands-on experience with Prometheus, Grafana, and modern observability stacks
Proficiency with GitLab and/or GitHub CI/CD pipelines
Strong Linux (Debian, Ubuntu) administration experience
Other Requirements:
Excellent written and verbal communication in English
Self-driven, collaborative, and comfortable with asynchronous remote work
Responsibilities:
Design, implement, and maintain scalable, secure, and resilient cloud infrastructure.
Build and operate production-grade Kubernetes clusters, container runtimes, and CI/CD workflows.
Design and maintain robust CI/CD pipelines in GitLab and/or GitHub Actions.
Profile, optimize, and refactor critical code paths to improve performance.
Implement secure design patterns for communication, authentication, and infrastructure management.
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Account Executive - State and Local Education
Lumana is an AI video security system providing real-time alerts, smart search, and actionable insights to enhance safety, streamline operations, and accelerate incident response.
Benefits:
Competitive Pay: Strong base salary + uncapped commission
Equity & Upside: Own a piece of what you're building
Tools that Work for You: We arm our team with top-tier tech and modern sales tools—so you can focus on closing, not admin
Remote-First Flexibility: Work from where you're most effective, with teammates around the globe
Product Influence: Your voice matters—sales feedback directly shapes our roadmap
Experience Requirements:
4+ years of success owning the full sales cycle in SaaS or security technology sales, with a focus on public sector or regulated environments
Current experience selling into state, local government, and/or education (K–12 or higher ed)—with a clear understanding of procurement processes and stakeholder dynamics
Background in video security, physical security, or AI infrastructure solutions, ideally in SLED use cases
Proven ability to prospect and build pipeline from the ground up, especially within long and complex sales cycles
Experience navigating RFPs, budget cycles, and vendor approval processes in public sector accounts
Other Requirements:
Familiarity with working through or alongside SLED channel partners, resellers, or systems integrators
Strong communicator with the ability to tailor messaging to technical, operational, and executive-level audiences in government or education
Proficient in sales tools such as Salesforce, ZoomInfo, Apollo, and LinkedIn Sales Navigator
Comfortable operating in a fast-moving, resourceful, early-stage environment
Must reside within the territory to effectively serve and travel to accounts
Responsibilities:
Own the Full Sales Cycle: Lead every stage of the deal—from first outreach to close—including prospecting, consultations, product demos, proposals, and negotiations with SLED stakeholders.
Source Your Own Pipeline: Proactively identify and pursue new business opportunities across state, local government, and education accounts using tools like ZoomInfo, Apollo, and LinkedIn.
Drive Public Sector Wins: Consistently exceed quarterly targets by navigating complex SLED procurement cycles, building trust with decision-makers, and closing strategic deals.
Know the Tech Cold: Master Lumana’s AI-powered security platform and how it outperforms legacy solutions—position it confidently in highly regulated, budget-conscious environments.
Outbound Discipline: Maintain a high-velocity outreach cadence through calls, emails, InMails, and targeted campaigns to engage public sector buyers and influencers.
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Corporate Account Executive
Lumana is an AI video security system providing real-time alerts, smart search, and actionable insights to enhance safety, streamline operations, and accelerate incident response.
Benefits:
Competitive Pay: Strong base salary + uncapped commission
Equity & Upside: Own a piece of what you're building
Tools that Work for You: We arm our team with top-tier tech and modern sales tools—so you can focus on closing, not admin
Remote-First Flexibility: Work from where you're most effective, with teammates around the globe
Product Influence: Your voice matters—sales feedback directly shapes our roadmap
Experience Requirements:
4+ years of proven success owning the full sales cycle in a mid-market SaaS environment, ideally with experience as a founding AE or early sales hire.
Current experience selling in the video security, physical security, or AI infrastructure space
Experience selling into one or more of the following industries: retail, education, healthcare, manufacturing, government, or hospitality
Familiarity with working through or alongside channel partners
Strong outbound prospecting ability and track record of building pipeline from scratch
Other Requirements:
Clear and persuasive communicator with strong business storytelling skills
Proficient in CRM and sales tools such as Salesforce, ZoomInfo, Apollo, and LinkedIn Sales Navigator
Comfortable working in a fast-moving, early-stage startup environment
Willingness to travel 1–2 times/month for customer meetings, territory coverage, and events
Must reside in the territory to provide effective coverage
Responsibilities:
Own the Full Sales Cycle: Drive every stage of the deal from first touch to close—including prospecting, outbounding, consults, demos, proposals, and negotiations.
Source Your Own Pipeline: Actively hunt and generate net-new business using tools like ZoomInfo, Apollo, and LinkedIn.
Quota-Crushing Execution: Consistently exceed quarterly targets by developing and closing mid-market deals with urgency and precision.
Product Mastery: Become an expert on Lumana’s platform and how it outperforms legacy security systems—position it confidently in a competitive market.
Activity Discipline: Maintain a high-output cadence of calls, emails, InMails, and outbound campaigns to drive top-of-funnel activity and conversions.
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Automations Engineer
ElevenLabs is the most realistic voice AI platform, powering developers, creators, and enterprises with AI voice models for conversational agents and voiceovers.
Benefits:
Innovative culture
Growth paths
Learning & development (annual discretionary stipend)
Social travel (annual discretionary stipend)
Annual company offsite
Experience Requirements:
Strong full-stack engineering skills (Python, SQL)
Other Requirements:
Builder mindset
Deep product intuition
Passionate about AI (experience with data, AI agents, LLMs, prompting, and common integration patterns across tools and systems)
Responsibilities:
Own the design and implementation of internal tools and infrastructure that directly support our revenue teams.
Build AI agents to automate processes, surface insights, and integrate data across multiple tools and resources.
Partner with strategy and operations teams to deeply understand the customer and sales lifecycle, then automate, optimize, and reimagine it with code.
Own & launch experiments to identify new ways to scale and optimize ElevenLabs operations, and drive their development and implementation.
Design and deliver technical enablement that makes insights actionable across the ElevenLabs teams, through education, tooling, and streamlined workflows.
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Research Engineer
ElevenLabs is the most realistic voice AI platform, powering developers, creators, and enterprises with AI voice models for conversational agents and voiceovers.
Benefits:
Innovative culture
Growth paths
Learning & development (annual discretionary stipend)
Social travel (annual discretionary stipend)
Annual company offsite
Experience Requirements:
3+ years industry experience as a Machine Learning Engineer, with a key emphasis on constructing data pipelines, as well as developing and implementing machine learning models.
Other Requirements:
Demonstrating the capacity to autonomously evaluate novel concepts or enhance current machine learning projects, with the potential outcome of contributing to published works.
Extensive background in conducting exploratory research to enhance the excellence of gathered data, particularly within the realm of audio and text-to-speech domains.
Responsibilities:
Creating and upholding a reliable and expandable data management system specialized for text-to-speech projects. This includes establishing guidelines for versioning and ensuring data quality.
Establishing a streamlined process for autonomously training, assessing, and launching text-to-speech models. This encompasses implementing procedures for dynamic learning, as well as routines for fine-tuning and refreshing validation data.
Investigating cutting-edge approaches and strategies in machine learning, deep learning, and algorithms pertaining to text-to-speech technology.
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Splunk Engineer with HSBC-Long Term Contract-Remote
Jobs-Scout is an AI-powered platform designed to optimize your resume, generate tailored cover letters, and prepare you for interviews to land your dream job.
Experience Requirements:
5+ years of hands-on Splunk engineering experience (design, deployment,tuning, and troubleshooting)
Expertise in Splunk architecture, SPL (Search Processing Language), anddashboard development
Experience with Splunk Enterprise Security (ES), IT Service Intelligence(ITSI), or Splunk Observability Suite
Strong scripting skills (Python, Bash, PowerShell) for automation and dataenrichment
Familiarity with Linux security hardening and system auditing
Other Requirements:
Experience with cloud-based Splunk (AWS, Azure, GCP) and integrations withcloud-native logging solutions
Familiarity with Infrastructure-as-Code (Terraform, Ansible) and CI/CDpipelines
Certifications such as Splunk Certified Admin, Splunk Certified Architect, orSplunk Certified Security Analyst or RHCE (Red Hat Certified Engineer)
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Enterprise Customer Success Manager
Clipdrop is an AI-powered suite of tools for creating stunning visuals in seconds, offering image editing, generative features, and an API for app integration.
Benefits:
Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families
401(k) program with up to 2% company matching
Equity grant participation
Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work
FlexWellness program ($1,800 annually) to help support your personal health goals
Experience Requirements:
7+ years of experience as a Customer Success Manager in a SaaS environment (preferably Martech)
3+ years of experience managing enterprise accounts and achieving commercial targets
Proven expertise in managing complex accounts, strategic renewals, and long-term customer success with enterprise-level customers
Experience presenting to large and diverse audiences, with excellent communication and influencing skills
Strong organizational skills with the ability to prioritize accounts and manage time effectively
Other Requirements:
Exceptional interpersonal skills and a track record of building strong relationships across various levels, including C-suite executives
Demonstrated ability to orchestrate cross-functional resources to ensure customer success
Excitement for a dynamic startup environment and the opportunity to help scale the Customer Success team
Responsibilities:
Own and manage a focused portfolio of 10-25 enterprise customers, tailoring strategies to drive renewals, identify growth opportunities, and ensure account retention.
Develop and execute engagement strategies to help customers leverage Jasper's AI solutions across various industries and business functions.
Serve as a trusted advisor, ensuring customers achieve maximum value and broad product adoption.
Become a product expert and develop best practices to help customers unlock Jasper's full functionality.
Collaborate closely with Sales, Support, Product, and Engineering teams to share customer feedback, resolve escalations, and deliver outstanding customer experiences.
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Senior Technical Architect
Clipdrop is an AI-powered suite of tools for creating stunning visuals in seconds, offering image editing, generative features, and an API for app integration.
Benefits:
Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families
401(k) program with up to 2% company matching
Equity grant participation
Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work
FlexWellness program ($1,800 annually) to help support your personal health goals
Experience Requirements:
5+ years of experience in post-sales Marketing SaaS implementation and customization.
Strong technical aptitude in the subject matter of AI prompting and architecting complex technical solutions including APIs.
Comfort working with scripting or programming languages (e.g., Python, JavaScript, Ruby) is helpful but not required.
Great project management skills, including strong communication around project timelines, and the ability to manage multiple projects simultaneously.
Excellent communication and interpersonal skills as well as experience working with customers in a training capacity.
Other Requirements:
Ability to work well in a fast-paced, dynamic environment.
Responsibilities:
Partner with Customer Success Managers and Implementation Consultants to identify, plan, scope, and deliver customized technical implementations to high-value customers.
Collaborate with customers to successfully manage and customize technical use cases of Jasper. This may include building custom applications, integrated workflows, and API implementations.
Create and deliver use-case-specific training to ensure customers are successful at using Jasper to meet their content needs.
Provide ongoing support and answer questions from customers including delivering training, providing technical support, troubleshooting, and helping ensure the customer is set up and effectively utilizing Jasper.
Continuously improve service delivery processes and methodologies.
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AI Tech Delivery Specialist (CoE)
Hypatos is an AI agent platform that automates high-volume, repetitive transactional processing work, enabling businesses to achieve 80% touchless operations.
Benefits:
Freedom and ownership of meaningful work
Personal development budget
Meal allowance
Sporting activities
Free beers
Education Requirements:
Degree in IT, Computer Science, Engineering, or a related field.
Experience Requirements:
Experience as a Technical Implementation Manager, Solutions Engineer, or Technical Project Manager in AI, automation, or enterprise software
Strong background in OOTB product implementation and configuration
Knowledge of Javascript
Experience with database management (SQL, Postgres, MongoDB)
Experience with AI/ML platforms, API integrations, and technical project delivery
Other Requirements:
Excel at breaking down complex problems and delivering clean, effective solutions.
Data driven mindset, skill in making quick, well-founded decisions by considering various options and selecting the best solution.
Capacity to generate new and effective solutions to challenging problems by thinking "outside the box" and applying creative approaches.
Proficiency in project management methodologies and delivery frameworks
Understanding of technical standards, architecture, and compliance requirements
Responsibilities:
Implement AI solutions using OOTB products and standard approaches
Execute technical project phases according to defined timelines and budgets
Manage scope adherence and prevent scope creep through technical controls
Own technical implementation from handoff through go-live
Implement and maintain technical standards across all deliveries
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Director of AI
Hypatos is an AI agent platform that automates high-volume, repetitive transactional processing work, enabling businesses to achieve 80% touchless operations.
Benefits:
Mentorship from our legal expert
Top market compensation package including company shares
Personal development budget
Meal allowance
Free beers
Experience Requirements:
Deep hands-on expertise with LLMs, AI agents, RAG, embeddings, and orchestration frameworks (LangChain, LangGraph, CrewAI, MCP, etc.)
Strong track record in AI productization (building features beyond prototypes)
Experience with enterprise automation domains (finance, GBS, ERP systems like SAP/Oracle/Workday, etc.) is a plus
Proven ability to work cross-functionally with Product, Engineering, and Delivery teams
Leadership qualities: able to coach, mentor, and inspire a growing AI team
Other Requirements:
Pragmatic builder: combines research curiosity with execution discipline
Be at the forefront of AI-native enterprise automation
Work with leading global clients and partners
Shape the future of our AI organization and products
Join a collaborative, ambitious, and international team
Responsibilities:
Lead applied AI research in LLMs, agent frameworks, RAG, embeddings, and multimodal document understanding.
Drive productization: transform prototypes into scalable, reliable SaaS and on-prem solutions.
Design and refine AI pipelines for automation (prompting, orchestration, validation, continuous learning).
Collaborate with Product, PS, and CS teams to ensure customer requirements translate into robust AI features.
Mentor and grow AI engineers, delivery specialists, and researchers; help define team structure.
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Technical Support Engineer (Customer Care)
Hypatos is an AI agent platform that automates high-volume, repetitive transactional processing work, enabling businesses to achieve 80% touchless operations.
Benefits:
Freedom and ownership of meaningful work
Personal development budget
Meal allowance
Sporting activities
Free beers
Education Requirements:
Education in the field of IT, Computer Science, Engineering or similar
Experience Requirements:
Experience as a Technical Support Engineer, DevOps Engineer, or SRE in enterprise software or SaaS environments
Strong background in system monitoring, troubleshooting, and incident management
Experience with AI/ML systems, APIs, and integration platforms is a strong plus
Proficiency in monitoring tools (Prometheus, Grafana, ELK stack, or similar)
Understanding of cloud platforms (AWS, Azure, GCP) and containerization
Other Requirements:
Customer service mindset with ability to communicate technical issues clearly
Collaborative approach, working effectively with delivery and product teams
Strong problem-solving skills with ability to architect complex automated solutions
Data driven mindset, skill in making quick, well-founded decisions by considering various options and selecting the best solution.
Understanding of technical standards, architecture, and compliance requirement
Responsibilities:
Respond to technical incidents with defined SLA compliance
Diagnose and resolve complex technical issues across the AI stack
Escalate critical issues to appropriate technical teams when needed
Monitor AI solution performance across all customer environments
Implement proactive monitoring systems and alerting mechanisms
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