Voiceflow
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About
Voiceflow is a platform for building AI customer support agents with complete control. It allows for the creation of tailored AI agents to automate customer interactions, avoiding AI black boxes. The platform offers features such as a workflow builder, knowledge base, agent content manager, and various integrations. Voiceflow serves ambitious product teams of all sizes and boasts a large community of users. Pricing plans range from a free sandbox to Pro, Team, and Enterprise options with varying features and costs. Voiceflow Enterprise offers enhanced security and scalability features.
Platform
Task
Features
• knowledge base
• workflow builder
• automate customer support
• agent content manager
• improve conversation design
• build an in-app copilot
• platform overview
• contact center automation
FAQs
How does billing work?
Billing is managed per workspace and is owned by the workspace Admin, who is by default the workspace creator.
What's the difference between Editors and Viewers?
Editors are able to make changes to projects including delete projects. Viewers are only able to try the prototype mode, view the design and leave comments. Editors are billed licenses, whereas viewers are free and can be added in unlimited number.
How do I change to Voiceflow Enterprise?
To upgrade to Voiceflow Enterprise, please contact our sales team via our demo request form.
Does Voiceflow provide discounts for Students or NPOs?
We do not currently offer any individual student discounts. If you are an education institution and would like to include Voiceflow in your curriculum, please contact us here.
Pricing Plans
Sandbox
Free Plan• Single editor
• 1 workspace
• 50 knowledge base sources per agent
• 500 table rows
• 2 agents
• 100K monthly AI tokens
Pro
USD50.00 / Monthly• Up to 2 editors
• 1 workspace
• 200 knowledge base sources per agent
• 5000 table rows
• Up to 20 agents
• 4M monthly AI tokens
• 50k messages/mo per agent
Team
USD125.00 / Monthly• Up to 5 editors
• 1 workspace
• 5000 knowledge base sources per agent
• 1M table rows
• Unlimited agents
• 20M monthly AI tokens
• Priority support
• 100k messages/mo per agent (more available)
Enterprise
Unknown Price• Unlimited Editors
• Unlimited workspaces
• Unlimited knowledge base sources
• Single-Sign-On (SSO)
• Account management
• Private cloud hosting
• 200M monthly AI tokens
• ISO-27001 & SOC II
• 1-1 training and onboarding
• Migration services
Job Opportunities
Senior Enterprise Account Executive
Build and deploy custom AI agents to automate customer interactions and improve conversation design.
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Solutions Engineer
Build and deploy custom AI agents to automate customer interactions and improve conversation design.
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