Tyk AI Studio

Benefits:

• unlimited paid holiday

• total flexibility in hours

• employee share scheme

• generous maternity and paternity leave

• company retreats

Experience Requirements:

• experienced Architect with a background in an equivalent Pre-Sales role (Sales Engineer, Sales Architect, Solution Consultant)

• proven track record of delivering technical solutions for enterprise-level customers

• experience working with open-source technology

• proven success in achieving sales targets and collaborating with sales, product, and marketing teams

Responsibilities:

• Live and promote Tyk Values in all aspects of work.

• Engage with customers through meetings, workshops, and discovery sessions to gather requirements and refine solution designs.

• Lead sales engineering projects throughout the deal lifecycle, ensuring clear communication within the project team.

• Guide clients in understanding API concepts and how to best implement them using Tyk’s solutions.

• Collaborate with sales teams to understand customer needs and business challenges.

Benefits:

• unlimited paid holiday

• total flexibility in hours

• employee share scheme

• generous maternity and paternity leave

• company retreats

Experience Requirements:

• Experience providing technical support for a complex product

• Experience working collaboratively with core engineering teams

• Experience with REST calls

• Enthusiasm for dealing directly with clients

• Experience in a server side programming language, Go would be extremely advantageous

Responsibilities:

• Leading the task management for a regional cohort of success engineers, acting as an escalation point

• Developing your regional cohort via pairing on complex issues to build knowledge across your cohort

• Answering complex technical customer tickets and requests, often involving troubleshooting, reading source code and supporting customers over screen shares/calls

• Validating and advocating customer bug reports and feature requests

Benefits:

• unlimited paid holiday

• total flexibility in hours

• employee share scheme

• generous maternity and paternity leave

• company retreats

Experience Requirements:

• Strong backend engineering experience in Go

• Deep understanding of distributed systems design

• Familiarity with Redis and MongoDB

• Experience with software engineering best practices (unit testing, code reviews, design documentation)

• Proficiency in applying SOLID principles and Test-Driven Development methodologies

Responsibilities:

• Lead solution design for medium and high-complexity problems, adhering to established design principles.

• Design distributed systems with security-first principles, ensuring no security defects or production leakage.

• Contribute to the direction of API Gateway architecture and dashboard API functionality.

• Build and extend API Gateway capabilities, including complex traffic routing, security, rate limiting, mTLS, authentication, and authorisation.