Respond.io
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About
Respond.io is a leading platform for AI-powered customer conversation management. It facilitates capturing leads through various messaging apps, ads, website widgets, and offline interactions. The tool automates responses, manages meetings, and distributes leads to appropriate agents, enhancing sales conversions. Respond.io also supports customer retention through timely promotions, newsletters, and personalized conversational support. It is suitable for various industries, including retail, healthcare, and education. With robust integrations, reporting, and customer support features, Respond.io helps over 10,000 brands streamline their customer interactions and grow their business efficiently.
Platform
Features
• customer retention strategies through automated promotions
• lead segmentation and distribution
• integrations with crm and other tools
• automated responses to customer inquiries
• capture leads from messaging apps
FAQs
Are WhatsApp fees included in the respond.io subscription?
WhatsApp fees are not included in the respond.io subscription, however, you'll be able to top up your WhatsApp credit through our platform.
What is a Monthly Active Contact?
Monthly Active Contacts are contacts that have sent or received a message over the billing month. We charge based on Monthly Active Contacts.
How does the free trial work?
Our 7-day free trial provides immediate access to all features of the Growth plan for 5 users and 1,000 Monthly Active Contacts, except for broadcasts.
Can I upgrade or cancel my plan at any time?
Yes, you can cancel or upgrade your subscription at any time.
How does respond.io protect my data?
Respond.io prioritizes your data security through a combination of encryption, access controls and security audits.
Pricing Plans
Starter
USD79.00 / per month• 5 Users Included
• Unlimited Monthly Active Contacts
• Respond AI: AI Prompt
• Respond AI: AI Assist
• Basic Reports
• Two-Factor Authentication (2FA)
• Growth Widgets
• Data Export
Growth
USD159.00 / per month• 10 Users Included
• Starts at 1,000 Monthly Active Contacts
• Broadcasts
• Workflows
• Respond AI: AI Agent
• Advanced Reports
• Zapier & Make Integrations
• Developer API
Advanced
USD279.00 / per month• 10 Users Included
• Starts at 1,000 Monthly Active Contacts
• Mask Phone Number & Email Address
• Multiple Workspaces
• HTTP Requests in Workflows
• Incoming & Outgoing Webhooks
• Single Sign-On (SSO)
• Custom Channels
Job Opportunities
AI-powered customer conversation management software for capturing and converting leads.
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