Gleen AI is a generative AI platform designed to enhance customer support by providing highly accurate and capable chatbot services. It integrates with GPT-4 for improved response relevance, enabling users to gather knowledge from various sources easily. Gleen AI facilitates automatic actions during conversations, unifying fragmented customer knowledge bases. The platform is used by over 250 companies and can be deployed in multiple operational areas, including eCommerce, sales, marketing, and customer support. Gleen AI is praised for its efficiency, reducing response times and improving customer satisfaction.
• high accuracy and relevance
• real-time updates and improvements
• easily gathers knowledge from multiple sources
• supports various customer support channels
• unifies fragmented knowledge sources
• automatic action capabilities
• generative ai/ml system with gpt-4 integration
Gleen AI uses consumption-based pricing. You only pay for what you use.
Conversation credits are valid until the end of the license agreement, which is one year.
In Gleen AI, all communication with the same user within a 30 minute span is considered one conversation.
Yes, additional conversation credits can be purchased at any time.
Yes, monthly invoices detail the number of conversation credits used and the costs associated.
• Unlimited chatbots
• Unlimited knowledge base URLs/documents
• Unlimited monthly conversations
• Unlimited support channel integrations
• Agent-Assist Mode
• Escalate to an agent
• API access
• Option to self-host LLM
• Dedicated host option
• Private connection option
• Support SLAs
• Unlimited chatbots
• Unlimited knowledge base URLs/documents
• Unlimited monthly conversations
• Unlimited support channel integrations
• Agent-Assist Mode
• Escalate to an agent
• API access
• Public cloud
• Unlimited chatbots
• Unlimited knowledge base URLs/documents
• Unlimited monthly conversations
• Unlimited support channel integrations
• API access
• Regular hosting on AWS
• 1 chatbot
• 500 knowledge base URLs/documents
• 50 monthly conversations
• 1 support channel integration
A generative AI chatbot enhancing customer success with accurate responses and automated actions.
A generative AI chatbot enhancing customer success with accurate responses and automated actions.
A generative AI chatbot enhancing customer success with accurate responses and automated actions.
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