AI Tech Suite

Afiniti

Hiring (3 jobs)

Afiniti screenshot

Click to visit website

Feature this AI

About

Afiniti is a leader in customer experience (CX) artificial intelligence, known for its solutions like eXperienceAI and Afiniti Inside. Founded in 2006, Afiniti has a strong track record of increasing customer interaction value and enhancing productivity through advanced AI technologies. With impressive metrics such as $2.24 billion in annual client impact and 1.7 billion interactions optimized, Afiniti focuses on leveraging AI to deliver measurable improvements in customer experiences across industries like telco, financial services, healthcare, and insurance. Their approach is informed by responsible AI principles, ensuring accountability, transparency, and fairness in their systems. The company aims to remove rule-based systems from the customer experience landscape, promoting personalized interactions that drive engagement and value for businesses.

Platform

Keywords

customer engagement ai solutions responsible ai business outcomes cx ai

Task

customer experience

Features

• ai-driven customer interaction optimization

• comprehensive analytics for performance measurement

• robust safety controls and responsible ai design

• measures impact on revenue and customer lifetime value

• personalizes customer engagement

Job Opportunities

Senior C++ Software Engineer

Pioneering CX AI solutions for optimizing customer interactions and business outcomes.

Lahore, PK Karachi, PK Peshawar, PK Islamabad, PK

Production Analyst

Pioneering CX AI solutions for optimizing customer interactions and business outcomes.

Lahore, PK Karachi, PK Peshawar, PK Islamabad, PK

Production Analyst

Pioneering CX AI solutions for optimizing customer interactions and business outcomes.

Lahore, PK Karachi, PK Peshawar, PK Islamabad, PK

Social Media

Average Rating: 0.0

5 Stars:

0 Ratings

4 Stars:

0 Ratings

3 Stars:

0 Ratings

2 Stars:

0 Ratings

1 Star:

0 Ratings

User Ratings

No ratings available.

Sign In to Rate this Tool

1 Star2 Stars3 Stars4 Stars5 Stars

Alternatives

Cyara

AI-Led CX Transformation Platform for customer experience assurance and testing.

Proto AICX

An AI-powered customer experience platform for multilingual support across industries.

Kapture CX

An AI-powered customer experience platform designed for enterprises, enhancing customer support and engagement.

Opacity.AI

Custom AI solutions to elevate customer experiences and drive business transformation.

TDCX AI

An AI-powered suite enhancing customer experience and workforce optimization.

View All Alternatives

Featured Tools

Dezyn

Interactive architectural diagram tool with AI-powered features for flowcharts and cloud architectures.

Boon

No-code AI chatbots for business engagement and lead capture.

GitGab

Connects GitHub repos with AI models for code assistance and optimization.

Smart Cookie Trivia

Engaging AI-powered trivia quizzes for solo or multiplayer play.

Choice AI

Personalized OTT entertainment platform using AI for tailored viewing experiences.