AI Tech Suite

Kapture CX

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About

Kapture CX is a comprehensive AI-powered platform focused on improving customer experience across various channels. It provides solutions tailored for different industries, ensuring hyper-personalization and efficient service. Kapture CX features a self-service portal, intelligent agent assistance, advanced ticketing systems, conversation intelligence, and more, all aimed at streamlining customer interactions and enhancing support efficiency. The tool is recognized for its enterprise-grade security, extensive API integrations, and industry-specific functionalities, making it adaptable for diverse business needs.

Platform

Keywords

ai self-service customer experience enterprise ticketing

Task

customer experience

Features

• real-time analytics

• conversation intelligence

• ai-powered summaries

• customer 360 view

• smart routing

• omnichannel experience

• voice bots

• feedback management

• agent co-pilot

• advanced ticketing

• self-serve options

Social Media

Mobile Apps

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